Quick Facts About Wonder Nails
The strengths of Wonder Nails place can be identified based on the positive comments provided. These strengths include:
1. Skillful technicians: Customers appreciate the expertise and skill of the technicians, particularly mentioning Crystal and Ivy. They are praised for their ability to provide high-quality nail services and hand-painted designs.
2. Attention to detail: Customers are satisfied with the attention given to their nails during the services. They mention that the technicians take their time to ensure a great job and often go the extra mile by providing massages after the service.
3. Fair pricing: The pricing at Wonder Nails is considered reasonable and fair by customers. They appreciate that the salon does not overcharge for their services.
4. Long-lasting results: The longevity of the manicures is noted by one customer who mentions that their nails lasted for several months without chipping. This implies that the salon uses high-quality products and techniques.
5. Friendly and welcoming staff: The friendliness of Kelly and the staff is mentioned by multiple customers. This creates a welcoming environment for customers and contributes to their positive experience.
6. Design recommendations: Customers appreciate the recommendations made by the technicians for special occasions or holidays. This shows attention to detail and a desire to provide personalized services.
7. Loyalty and trust: Some customers have been going to Wonder Nails for several years, which indicates a level of trust and loyalty towards the salon. This implies that the salon has successfully built long-term relationships with its customers.
However, there are also weaknesses that are evident from the negative comments:
1. Inconsistency in service quality: A few customers mention that the quality of service has declined over time. They mention instances of being given the wrong service or being charged different prices without reason. This highlights a lack of consistency in the salon's service quality.
2. Poor hygiene practices: There are multiple complaints regarding hygiene practices. Customers mention that tools are not cleaned, technicians do not use gloves, and there are instances of unhygienic practices such as scratching private areas while performing services. These complaints are particularly concerning as they impact the health and safety of customers.
3. Lack of customer communication: Some customers mention instances where the technicians did not communicate important information, such as using a different type of gel or not providing the expected foot and leg massage. This lack of communication can lead to customer dissatisfaction.
4. Short-lived manicures: One customer mentions that the gel polish began to crack and peel within a few days. This indicates a quality issue with the products used, as gel manicures are expected to last longer.
In conclusion, Wonder Nails place has strengths in terms of skilled technicians, attention to detail, fair pricing, and a friendly atmosphere. However, there are weaknesses in service consistency, poor hygiene practices, lack of communication, and short-lived manicures. These weaknesses are critical areas for improvement in order to maintain customer satisfaction and loyalty.
Best TL Reviews
Absolutely wonderful! Crystal is great! Every two weeks I go and she always does a wonderful job. It’s also full service , she takes her time to make sure she does a great job on my nails and always gives me a massage after. The pricing is super fair, and I never feel rushed either. Every time I bring a photo she does a great job matching the hand painted design, or recommends something real nice for special occasions or holidays. I always leave happy with beautiful nails. I couldn’t recommend them more!
I got the cutest acrylic gel manicure and pedicure! I only just lost one of my nails now after having gotten them done back in November! It is January! They lasted a long time and didn't chip :)
Avoid Crystal. Just saying. Wife came back almost crying, with bloody fingers. Acrylic all over her fingers. This woman didn’t even measure her nails she didn’t ask her to wash her hands after filing them. She painted her nails on top of all the white dust. I will never pay for her to go back here. Just a heads up.
I've been going to wonder nails for almost 3 years Ivy always take care me. She is great and very professional I normally do the dip powder, pedicure and waxing she also excellent giving massages!
i’ve been coming here for years but slowly they’ve just gotten worse and worse. a couple weeks ago i went and asked for a gel manicure, they gave me HARD gel which was $30 more expensive and didn’t tell me until after the fact. they play around with the prices it’s different everytime without reason. a women once chased me to the door tip shaming me in front of the whole store when i mentioned i was going to an atm next door. horrible. today i went for a pedicure and i always believed to have gotten a foot and leg massage with a pedicure, and he gave me a 1 minute massage. i questioned it and he said with the hot towel and stones it comes together to 5 minuets. i don’t know but everytime here they’re very inconsistent and also to mention filthy. i never seen them clean the tools they use. most likely won’t come back. -100/10
Although they were able to fit me in for a last minute appointment I won’t be back. This place is unsanitary. They reuse bits on multiple clients nails, the technicians don’t use gloves, they use q-tips in the wax, and the person waxing was scratching their privates while waxing clients faces. My technician had a rash and an open wound on their thumb that was not covered. The gel manicure is basically a polish change, no soaking, or massage, I had to ask for cuticles to be removed. The gel polish application looked nice but began to crack within two days and peel within 5. For $48 I expect it to at least last a week. The two stars is for the application of polish and the technicians were nice.
Kelly and staff are excellent! Always clean always on time and so professional and friendly! Never had an issue and have been coming here for 15 years. A great asset to the community
I've been getting my nails done at Wonder Nails for years. Kelly and the staff are always friendly and welcoming. I love the nail designs I receive with each manicure.
Place Pictures
Wonder Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
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Wheelchair accessible restroom
Crowd
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LGBTQ+ friendly
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
How to go there
Location
Places
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