Gloss Nails

+1 616-419-5220

3086 44th St SW, Grandville, MI 49418 United States of America

Open Today: -

Quick Facts About Gloss Nails

Gloss Nails is a nail salon that receives a mix of positive and negative reviews from customers. In evaluating the strengths and weaknesses of the salon, it is important to consider the various aspects mentioned in the comments.

One of the biggest strengths of Gloss Nails is its cleanliness and friendliness. Multiple customers mention that the store is super nice and clean and that the staff is friendly. This creates a welcoming and comfortable environment for customers to enjoy their nail services. Additionally, the salon demonstrates patience and understanding towards young children, as mentioned in one comment where a 2-year-old had her first pedicure. This shows that the salon is accommodating to a diverse range of customers.

Another strength that stands out is the attention to detail and expertise of some nail technicians. Quite a few customers mention specific staff members who did an excellent job, paying attention to detail, and delivering on special requests. This showcases the professionalism and skill of the technicians working at Gloss Nails.

Furthermore, the salon is praised for its ability to replicate desired nail designs. One customer mentions how she showed a picture of what she wanted and got the exact same thing. This suggests that the salon has talented artists who can bring clients' visions to life.

However, Gloss Nails also has some weaknesses that customers have expressed. One of the most common complaints is related to the quality of services provided. A customer mentions that after a week, her nails became swollen and infected, leading her to have them removed. This indicates a lack of proper technique or hygiene, which can be detrimental to the reputation of the salon.

Another weakness highlighted in a comment is the issue of pricing. One customer expresses disappointment at the high cost of a fill, especially considering the quality provided. This can deter potential clients who might find better alternatives in terms of both price and quality.

Some customers also mention concerns about rushed services. One comment states that services are rushed to fit in as many customers as possible, leading to uneven and rough results. This reflects negatively on the level of attention and care provided by the technicians.

In summary, Gloss Nails has several strengths, including its cleanliness, friendliness, attention to detail, and ability to replicate desired designs. These factors contribute to creating a positive experience for many customers. However, weaknesses such as issues with service quality, higher pricing, and rushed services can impact the overall customer satisfaction and reputation of the salon. It is essential for Gloss Nails to address these weaknesses and maintain its strengths to ensure continued success in the highly competitive nail salon industry.

Best TL Reviews

I love gloss nails! I’ve only been for a few times for pedicures before today and the store is always super nice and clean and the staff is friendly. Today I got some dip nails with extensions and a cute Halloween design and I LOVE them. The woman doing my nails (I didn’t catch her name) did a great job making sure the lengths and shapes matched and put a TON of attention to detail into the design :) thanks gloss!

I took my 2 year old daughter here for her first pedicure on our mommy-daughter day. The staff members were very patient with her, and the little girl’s chair next to mine was perfect. She loved it and I was happy with the friendliness, cleanliness, and fair pricing.

Sue Sue was amazing! She paid attention to detail and listened AND DELIVERED on my special request for extra glossy nails! I will be back!

I got my nails done a few weeks ago from this place, the lady who did my nails said she’s been doing them for 12 years. A week goes by and my nails were swollen and infected I had get them taken off

Went here for the first time on a Friday. Was shocked they charge $47 just for a fill!! I could get a full set elsewhere with better quality. By Tuesday my middle finger nail paint started peeling off. Not even worth going back to have it fixed. Highly do not recommend this place. Your money will be spent better elsewhere.

Gloss is my go-to every time. I went in yesterday and Rachel did my nails. I showed her a picture of what I wanted and got the exact same thing ???? I love them!!!

I see a lot of negative reviews for Gloss Nails. As a faithful customer I have never seen rude staff, or crummy results!

I love thats as a busy single mom I can walk in and get amazing service and amazing end results.

I really think you should give them a second chance before you write them off.

I have been to other nail salons and always return to Gloss Nails.

Services are rushed due to them wanting to fit in anyone that walks in because of this issue my nails didn’t come out as smooth and I had acrylic bumps, nails were uneven and super thin and felt very rough and patchy because she didn’t buff them out after