Quick Facts About Fancy Nails
Fancy Nails, based on the comments provided, has a mix of strengths and weaknesses that can be evaluated. Here is a detailed analysis:
Strengths:
1. Good experience: A long-term customer mentions that they have been going to Fancy Nails for over 10 years and have always had a positive experience. This indicates that the salon has built a strong customer base and has maintained their satisfaction.
2. Accommodating customer requests: The same customer also highlights that the salon listens to their requests and makes an effort to fix any issues they have. This shows that Fancy Nails values customer satisfaction and is willing to go above and beyond to meet their needs.
3. Fair prices: It is stated that the prices at Fancy Nails are fair. This is a strength as it attracts customers who are looking for quality service at reasonable prices.
4. Friendly service: The overall service at Fancy Nails is mentioned to be friendly. This creates a welcoming and comfortable environment for customers, potentially leading to repeat business and positive word-of-mouth recommendations.
5. Efficiency: A customer mentions that despite being busy, they have never waited more than 30-45 minutes. This indicates that the salon is well-managed and has efficient processes in place to handle busy periods.
Weaknesses:
1. Poor hygiene: One customer complains about the cleanliness of the salon, stating that the tools used were not clean and the area was not wiped down. This is a significant weakness as it raises concerns about the salon's adherence to health and safety regulations.
2. Unprofessional behavior: A customer mentions that a technician was constantly playing on their phone while doing their nails. This shows a lack of professionalism and attention to detail, which can impact the quality of the service provided.
3. Time management: A customer expressed frustration with the prolonged duration it took to get their nails done. They felt that the technician prioritized other customers and neglected their needs. This indicates a weakness in time management and customer prioritization.
4. Inadequate response to complaints: Another customer complains about the salon's lack of response to their complaints and their inability to address issues effectively. This reflects a weakness in customer service and conflict resolution skills.
5. Inconsistent quality: A customer mentions that their manicure and shellac looked good for only two days before bubbles appeared. This suggests a lack of consistency in the quality of work, potentially leading to customer dissatisfaction.
Overall, Fancy Nails has both strengths and weaknesses. While they have a loyal customer base, fair prices, and friendly service, they need to address concerns regarding hygiene, professionalism, time management, and proper complaint resolution. By addressing these weaknesses, Fancy Nails can improve their overall customer experience and reputation.
Best TL Reviews
Have been getting my nails done here for over 10 years. I have had nothing but a good experience. They listen to what I ask for and if I am not completely satisfied, they will do their best to make sure they fix any issues. The prices are fair and the service is friendly. Like any business in town, they get busy and sometimes are short staffed but they have a waitlist and are very good to call you when they know they have time to get you in. Thanks Fancy Nails!
This place is filthy! None of the tools she used were clean, the emery board was supposed to white but had been used so many times it was beige. She cleaned under my nails with a tool she dug out of a drawer, even the area I was seated at had not been so much as wiped down. Gross, do not go here, it needs to be investigated by the health department.
Got there at 11:15 am with my sister and one other person was sat quickly they started on the other two nails within the first 15 min of being there then when I finally got to getting mine the girl kept stopping to play on her phone it took over 2.5 hours to get my nails done just a full set then was charged 140 for a bad job my nails are thick and the girl wouldn’t listen worst nail place in town complete rip off do not recommend save your money and go to a different place they wouldn’t even hear my complaints the man that was doing nails had time to finish two sets and almost a 3rd before that girl one hand completely upset at the service. yes, I did pay for three sets of nails but you charge 70 for mine and I asked her to finish mine out and she was too busy with her phone. It was still way over charged for it. Also I tried to send pics to your fb and have been blocked so y’all definitely doing people wrong
I have been coming to Fancy Nails for more than 10 years and have always been happy with the service provided. The staff here are always friendly and although they get super busy I have never waited more than 30-45 minutes.
I had a manicure and shellac done. Manicure consisted of trimming cuticles only. The whole time the girl was doing my nails she was watching a cooking show on YouTube with her phone propped to the side. My thumbs ended up having bubbles in them that has now popped, so my $35 manicure and shellac looked good for about 2 days. Photo taken after 2 days
I took my granddaughters to get their nails done for the first time. Loved the kid size chairs and my granddaughters had a wonderful time. My pedicure person was very rough, my toe didn't bleed but did hurt for days.
Went in for an eyebrow wax and the tech was obviously not wanting to do it by the way she abruptly got up from her seat. Didn't ask how i wanted my brows just threw the wax on and snatched it off so fast and directed me out the room. She left wax all over my top lids with pieces of lint stuck to it ????... What has happened to customer service in this town?? Definitely won't EVER go back and buyer beware!
Did my nails perfect nice shape and design looks AMAZING pretty cheap aswell. would definitely suggest! She was also very gentle with my nails very nice staff :).
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Fancy Nails Info
Amenities
Accessibility
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
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