Quick Facts About Lovely Nails and Spa
Based on the comments provided, it is possible to identify several strengths and weaknesses of Lovely Nails and Spa.
One of the strengths mentioned by multiple customers is the kindness and friendliness of the staff. They are described as professional, sweet, and helpful, creating a welcoming and friendly atmosphere. This positive customer service helps to create a relaxed and enjoyable experience for customers. Additionally, Lovely Nails is described as a hidden gem, indicating that it may offer a unique and pleasant experience compared to other nail salons in the area.
Another strength highlighted by customers is the cleanliness of the salon. This is an important factor for many customers when choosing a nail salon, as cleanliness ensures a hygienic and safe environment for customers. A clean salon also contributes to the overall professional image of the business.
Several customers also mentioned the talent of the nail technicians, particularly Annette and Tina. They are described as skilled and talented, providing great service and attention to detail. The mention of great designs indicates that the salon may offer a variety of nail art options for customers. This talent and attention to detail contribute to the overall satisfaction of customers and their willingness to recommend the salon to others.
However, there are also weaknesses that were mentioned by some customers. One of the main weaknesses reported is issues with the durability of gel polish. Multiple customers mentioned that their gel polish chipped within a few days of getting it done. This indicates a potential flaw in the application or products used, which may result in dissatisfaction and inconvenience for customers.
Another weakness mentioned is poor customer service from a specific staff member. In two separate comments, customers reported rude behavior and a bad attitude from a particular nail technician. This reflects poorly on the salon as a whole and can leave a negative impression on customers.
In one comment, a customer mentioned that a staff member refused service and claimed to have another appointment, despite the customer already being seated. This highlights a potential issue with coordination and communication within the salon.
Overall, Lovely Nails and Spa has several strengths such as friendly and kind staff, talented nail technicians, and a clean environment. These factors contribute to a positive experience for many customers. However, there are also weaknesses such as issues with gel polish durability and incidents of poor customer service. These weaknesses can lead to dissatisfaction and may deter some customers from returning to the salon. It is important for the salon to address these weaknesses and ensure consistent quality and customer service.
Best TL Reviews
This is my 2nd set where my gel polish has chipped within 2 to 3 days after I got them done. Everyone is super nice but I won't return, this is ridiculous
Annette is extremely talented and an excellent nail technician. She listens to what her clients want and she is very sweet. Lovely nails is always clean and everyone that works there is kind. You will not be disappointed.
Lovely Nails is a hidden gem. This salon is very relaxing. The staff is professional and very kind. They made my day!
I highly recommend them.
I’ve been going there for about a year now. I always have great service. Aneath does my nails and is great. She does great designs too. I have also used Tina which does great work too. The salon is always clean and everyone is super friendly. Great place.
Rudest man I’ve ever met. When I asked to get acrylic soaked off my nails he told me go somewhere else. Then when I tried to get another service, he claimed he had another appointment soon (after I had already been seated for 10 minutes) WOULD NOT RECOMMEND
I went the Lovely Nails this morning, was in a hurry, but the young lady was rude. Saying she was in a hurry too, but she is still here doing my nails..she had a bad attitude. I have been there quite a few times with no issues. But I definitely will not have her do my nails again. Bad customer service, on her part.
Very friendly peaceful atmosphere. Wax upper lip was wonderful, acrylic nails the first time was done perfectly and did not come off til almost 3 weeks. Came back got SNS on my nail and she did a lovely job. Pedicare was superb.
Lovely friendly staff I move to Georgia from Minnesota was very worried I wouldn’t fine a nice nail shop. Te did a great job on my nails she is the best . The staff was very helpful with me picking out a color.
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Lovely Nails and Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:30 AM - 07:30 PM |
| Sunday | 11:00 AM - 05:00 PM |
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