Quick Facts About Northridge Nails
Northridge Nails Place has received a mix of positive and negative comments regarding their service and quality of work. In order to provide a comprehensive analysis of their strengths and weaknesses, the following points will be discussed:
Strengths:
1. Quality of work: The first comment states that the customer loves the service and work provided by Northridge Nails Place. This suggests that they have the ability to deliver satisfactory results to their customers.
2. Repeat customer: The fact that the first commenter has been to Northridge Nails Place five times already and plans to continue going indicates that the salon is able to build a loyal customer base. This suggests that they are able to maintain consistent quality and provide a positive experience.
Weaknesses:
1. Poor quality of work: One customer expresses dissatisfaction with the manicure and pedicure they received, comparing it to the work of a 5-year-old. This indicates that there may be inconsistencies in the skills of the nail technicians at Northridge Nails Place, raising concerns about the overall quality of their work.
2. Rudeness of staff: Several comments highlight the rude behavior of the employees at the salon. Customers have reported feeling disrespected and ignored, leading to a negative overall experience. This indicates a lack of customer service skills and professionalism among the staff members.
3. Poor communication: Customers have reported instances where they were not properly informed about additional charges or were not given the opportunity to approve the desired style. This highlights a lack of clear communication and transparency, which can lead to misunderstandings and customer dissatisfaction.
4. Hygiene concerns: One customer claims that Northridge Nails Place is the dirtiest place in Salinas and even suggests the possibility of cockroaches in the salon. This raises serious concerns about the cleanliness and sanitation practices of the establishment, which can be a major drawback for potential customers.
5. Pricing issues: A customer mentions experiencing discrepancies in the final bill and being charged additional fees without prior notice. This indicates a lack of transparency in their pricing structure and could potentially leave customers feeling deceived or taken advantage of.
In summary, Northridge Nails Place has received positive comments regarding their service and repeat customers, suggesting that they have some strengths in delivering satisfactory work. However, there are several weaknesses that need to be addressed, including poor quality of work, rude staff, poor communication, hygiene concerns, and pricing issues. Efforts should be made to improve these areas in order to provide a better overall experience for customers and enhance the reputation of the salon.
Best TL Reviews
Thank you! I have been here 5 times already and will continue to come. Love your service and your work ♥️
If i could give zero stars i would , my first & last time going there dont waste your money in this place plus too expensive . They don’t do a good job i didn’t like my mani or pedicure . It seems like a 5 year old paint my nails :/
Terrible service I do not recommend for you to go there, all the ladies were soo rude! I had gone in to ask to remove some of my diamonds I did not want anymore and maybe if there could change the color. The lady who greeted me asked me to have a seat with one of the lady’s wearing a 49ers mask . I sat there and she refused to help me she had said she didn’t know how to do that so I then told her that was fine to just remove the diamonds but instead she started laughing with one of her coworkers. Some other customer had walked in and left me there sitting and talking on my own and basically asked me to leave because nobody could help me then some other worker there doing a pedicure she helped me take off the diamonds and I asked if she could put clear polish on top and just ignores me and walked away and they were talking back and I just walked out because they were soo rude, bad service! The fact that I was there first and decided to take someone else arriving after me there not fair there!! Not recommend please don’t go!look how they left my 4th nail looking
Literally the dirtiest place in Salinas wouldn’t be surprised if they had cockroaches. Waited 30 mins for acrylic which is fine but when I finally sat down the lady asked me if I wanted medium-long acrylics and I said yes. She then rudely tells me she can’t do those type of nails just natural or super short and that I would have to wait a extra 15 for long nails. I’ve been getting my nails done for years and I’ve never heard of that. Def don’t come here
0 stars. My nails hurt so bad after getting them done I didn’t even know that was possible they felt so heavy. That night I got no sleep from the pain I couldn’t believe it. The next morning they did not want to help me since the owner was not there I went across the street where there was 2 other women getting their nails adjusted from the same nail salon the nail techs there urged me to go and get my money back because of how bad they messed up. She said & I quoted “we are tired of always fixing their mistakes we wish people would stop going there” oh & not to mention they were extremely rude to me the lady who did my nails called me a liar when I told her my nails hurt & once the owner finally arrived she made the situation worse with her attitude.
Got quoted $70 for my bill, when I was done I got charged $80 and had to ask why, nobody let me know it would be an additional $10 for “callus” scrub. I thought they added a tip for themselves which is why I asked. I still gave them a good tip, but next time I will not leave a cash tip if they add additional charges without telling me. ????
They were absolutely terrible to me. They had poor service and actually glued my nail and skin together. I would not recommend to go to this place to anyone.
I went for a reference to see different nail places in Salinas, wasn’t planning on getting my nails done that day I just wanted to see some of their works and I was told to sit and they start prepping my nails for acrylics I felt pressured to stay wasn’t really comfortable. I asked for the style on the right side, the lady who helped me didn’t want to so she styled them how she wanted without my approval.
Place Pictures
Northridge Nails Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Planning
-
Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 08:00 PM |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 08:00 PM |
| Saturday | 10:00 AM - 08:00 PM |
| Sunday | 10:00 AM - 07:00 PM |
How to go there
Location
Places