Quick Facts About Tapers Fades
Tapers Fades Place has received mostly positive comments regarding their haircutting services, atmosphere, and customer service. However, there are a few negative comments that highlight some potential weaknesses of the establishment. In this analysis, I will discuss the strengths and weaknesses of Tapers Fades Place based on the provided comments.
One of the strengths of Tapers Fades Place is the exceptional service they provide to individuals with special needs. One customer mentioned that despite their son being autistic, the barber took the time to ensure a great haircut and finished the job well. This indicates that Tapers Fades Place has barbers who are skilled in handling individuals with specific needs, providing a comfortable and welcoming environment for everyone.
Another strength mentioned by several customers is the friendly and engaging conversations that take place during the haircuts. This indicates that the barbers at Tapers Fades Place are not only skilled at their craft but also know how to create a positive and enjoyable experience for their clients. The fact that they also ask for the customers' input during the haircut, particularly about the length of the hair, shows that they prioritize customer satisfaction and aim to meet their specific preferences.
The long-standing loyalty of some customers, as mentioned in one comment, reflects well on the quality of service provided by Tapers Fades Place. The fact that a customer has been going there for four years is a testament to their consistent high standard and ability to retain customers. This indicates that Tapers Fades Place has built a strong reputation in the community for delivering satisfactory haircuts and maintaining customer loyalty.
Additionally, the absence of appointment preferences is seen as a strength by one customer. They appreciate that no one gets a special barber and everyone is taken on a first-come, first-served basis. This ensures fairness in the service provided and avoids potential favoritism among the barbers, creating equal opportunities for all customers.
However, there are also weaknesses highlighted in the comments that need to be addressed. One customer expressed their disappointment when their appointment was not honored. Despite making an appointment, the owner asked the barber to attend to another customer who had been waiting for an hour. This indicates a breakdown in communication and customer service, as the customer felt their appointment was not given priority and they had to wait unnecessarily.
Another weakness mentioned is the perceived favoritism exhibited by one of the barbers, David. A customer noted that even though they arrived before others, David made them wait while attending to others who arrived later. This implies inconsistent treatment among customers, which can lead to dissatisfaction and a negative overall experience.
Furthermore, a customer had a negative experience when they called ahead to inquire about walk-ins, were told it was possible, but upon arrival were informed that the shop was already closed. This miscommunication and wasted time reflects a lack of professionalism and attention to detail on the part of Tapers Fades Place.
In conclusion, Tapers Fades Place has several strengths, including their ability to provide exceptional service to individuals with special needs, engage in friendly conversations during haircuts, and create customer loyalty over the years. However, they also have some weaknesses, such as inconsistent customer service, potential favoritism among barbers, and miscommunication regarding appointments and opening hours. To address these weaknesses, Tapers Fades Place should focus on improving their communication, ensuring fairness among barbers, and providing accurate and consistent information to their customers.
Best TL Reviews
Went today for my first time, guy on right side corner did my sons hair and did an amazing job. Been to many places and due to my son being autistic they always try and not finish but this man did great ! Thanks again.
been coming here for four years since I moved in SB, great pleople man really good conversations when cutting hair, even ask you if it's to much off the top making sure your okay! really wish the best for this place! 10/10 guys keep doing your thing! ????????
Good experience all the way through Tony's a very good barber nice clean work coming back for sure
They always do a great job, barber Tony is the best!
I love it, well my husband loves it. They are very talented barbers, i like how you can't do appointments and they take you in as you come in. No one gets a special barber they just go down the list.
I come here every week. I made an appointment @10am. Once my barber comes in, owner tells to cut another because a guy been waiting an hour. So, I still have to wait even tho I made an appointment!
POOR SERVICE!!!
Dont like how david picks favorite was here b4 a couple of people n he still made me wait n took them instead
Called ahead and asked if they were taking walk ins. Was told yes. Showed up 40 minutes later (5:05 pm) and was told they are “already closed” despite someone currently getting their hair cut and the door being wide open. They are supposed to close at 6pm. Thanks for wasting my time!
Tapers Fades Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 06:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 04:30 PM |
| Saturday | 09:00 AM - 06:00 PM |
| Sunday | 09:00 AM - 03:00 PM |
How to go there
Location
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