Quick Facts About Wonder Nails & Spa
Wonder Nails & Spa has several strengths and weaknesses based on the comments provided. It is important to consider both positive and negative feedback in order to get a comprehensive understanding of the place.
Starting with the strengths, one commenter mentioned that the lady who did their 10-year-old daughter's nails did an amazing job and made it a memorable experience. This indicates that there are talented and skilled technicians working at Wonder Nails & Spa who can create beautiful nails and provide great customer service. Additionally, another customer praised the cleanliness of the establishment, suggesting that hygiene is taken seriously at Wonder Nails & Spa. The positive experience of having massage chairs and feeling great after a pedicure also indicates that there are aspects of the spa that customers can enjoy.
On the other hand, there are several weaknesses that stand out from the comments. One of the main criticisms is poor customer service. Many customers commented that the staff was not attentive, with one customer mentioning that they were on the phone and didn't even bother to look up. This lack of attention and disregard for customers' needs can create a negative experience for those visiting the spa. Additionally, one customer mentioned that the lady they were with, who was older and wanted her nails done, was not able to get service and experienced rude behavior from the staff. This indicates a lack of empathy and inclusivity on the part of Wonder Nails & Spa.
The quality of the services provided also received negative feedback. Several customers complained about the final results of their nails, mentioning chipped and uneven paint, as well as improperly applied acrylics. One customer even mentioned that the powder dip nails were put on like acrylic, which is not the desired outcome. These comments suggest that there may be issues with the level of skill and attention to detail when it comes to nail services at Wonder Nails & Spa.
Another weakness mentioned is the pricing and value for money. Customers commented that the prices were high and not worth the quality of service received. One customer mentioned paying $65 for botched nails, which indicates that customers may feel they are not getting their money's worth at Wonder Nails & Spa. Additionally, it was mentioned that there was no price board, which could lead to confusion and potentially feeling overcharged.
Finally, one commenter mentioned that the store is always empty, suggesting that Wonder Nails & Spa may have a reputation for not being a popular or well-liked establishment. This could be due to several factors, such as poor customer service, subpar quality of services, or high prices.
In conclusion, while Wonder Nails & Spa has strengths such as skilled technicians, a clean environment, and positive experiences for some customers, the weaknesses, including poor customer service, subpar quality of services, high prices, and a lack of popularity, must also be taken into consideration. These weaknesses can significantly impact customer satisfaction and make Wonder Nails & Spa a place that many customers may choose to avoid.
Best TL Reviews
I don’t recommend the lady I had cut me 3 times on different fingers my nails are lifted she didn’t give me what I asked for I asked for all different colors and the lady gave me pink. She also said that they was $75 and my mom got all different colors and she only payed $70 they didn’t have a price board. All she did was talk on the phone didn’t even care to look up.
DO NOT GO HERE. SAVE YOUR MONEY AND TIME.
Absolutely horrible. The store is always empty and there's a reason why!!!
My sister's went before me and got their nails done and once I saw the finished products I told them I was not interested.
My sister's feet turned out ok but my other sister's nails are horrible. The paint started chipping the next day and the whole nail wasn't even painted in the first place. The acrylics stick strait up in the air and are so uneven and lumpy.
When she called they told her they were very busy so they couldn't talk and she had to come in. when they arrived no customers were there. The lady said the paint didn't chip, it was "dirt"... she said her nails were uneven because that's how her nails are... they did not refund or fix the nails. not even so much as an apology was given.
She told her that their "prices are higher than Walmart?" guys seriously just go to Walmart I guarantee it'll be a better experience.
horrible place, horrible service, expensive prices ($65 for botched nails), and horrible people.
I took my 10 year old to get her nails done and the lady ( I forgot to ask for her name) did such an amazing job. She was talking to my daughter and making her first experience at a nail salon really memorable. ❤️ the nails were beautiful as well
I am not one to give a bad review, but since I have some time today....
My sister got me a gift certificate for a pedicure at this establishment and they didn't have the materials to make my feet smooth. They said the callous removal service was an extra $15 (not a problem) but they didnt have the cheese grater thing to do it? So I went home with my feet rough at the bottom.
A waste of time and money because they forgot I also wanted a manicure OH and they don't offer a wax service.
But after the subpar pedicure I was ready to go anyway...
I’m a care giver and was trying to take my wonderful client to get her feet done. She had an appointment for 3pm but we had some extra time and went in early.
We got there and we wasn’t even greeted, the lady was on her phone and didn’t even care to look up. There was only one other customer and two other ladies just sitting there.
I didn’t pay it no mind because I just thought it wasn’t their busy hours. I kindly said hello and let her know we was here and she still didn’t look up.
I asked if she could be seen a little early and she said no we are busy. Remind you there’s only one other customer and two other ladies there. Then I went on and ask if she can sit here until 3pm, the lady goes and say no they are busy. Then she went and gave me an attitude and got snippy with us.
The lady I take care of is beautiful 85yrs old woman that wanted her nails done and that couldn’t happened. I would not go here, they are so rude and lazy.
Never again! I got powder dip nails and she put them on like acrylic. It took two hours, double the cost I pay elsewhere, AND hours later they chipped and broke!!!
I have been getting my nails done in Altoona for YEARS!!! My nail bed is small due to a bad habit of biting my nails. The fact that they had a problem with length and every single nail is crocked.. I'm good on ever going back I DONT RECOMMEND. Worst 60$ I've ever spent.
I took two friends here for pedicures. It was super short notice and we didn’t schedule appointments, The employees were so kind and nice. The establishment was very clean. My feet feel awesome! And I love the polish. Massage chairs were GREAT! Super happy with my experience! They deserve so much more than 2 stars
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Wonder Nails & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:30 PM |
|---|---|
| Tuesday | 09:30 AM - 07:30 PM |
| Wednesday | 09:30 AM - 07:30 PM |
| Thursday | 09:30 AM - 07:30 PM |
| Friday | 09:30 AM - 07:30 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
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