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Professio Nail

+1 951-929-6339
3523 W Stetson Ave, Hemet, CA 92545 United States of America
Open Today: 09:30 AM - 07:00 PM

Quick Facts About Professio Nail

Professio Nail place has several strengths based on the comments provided. Firstly, customers appreciate the cleanliness and hygiene standards at the salon. This is a crucial aspect for any salon, especially nail salons, as customers need to feel confident that their health and safety are being prioritized. The fact that the salon takes safe practices seriously, particularly in regards to pedicures, is highly valued by customers.
Secondly, customers consistently mention the friendly and welcoming atmosphere at Professio Nail place. This is important as it contributes to the overall experience and makes customers feel comfortable during their visit. Additionally, the lack of a language barrier is praised by customers, indicating that the staff is able to effectively communicate with customers, regardless of their language proficiency.
The salon's expertise and skill in providing nail services are highly praised. Customers mention that they received high-quality manicures and pedicures, with specific mention of a spa pedicure and gel manicure. The fact that customers mention returning to the salon frequently suggests that they are satisfied with the services provided. The ability of the salon to fix mistakes made by other salons is also highlighted, indicating that the staff is knowledgeable and capable of correcting errors.
Reasonable prices are mentioned in multiple comments, indicating that customers find the salon to be affordable. This is an important strength as competitive pricing can attract customers and encourage repeat business. It suggests that the salon provides good value for the services offered.
Furthermore, the salon's attention to COVID-19 precautions is highlighted. Customers appreciate the sanitation measures, temperature checks, and general focus on promoting safety during the pandemic. This is crucial in building trust with customers and ensuring their wellbeing.
However, there are also some weaknesses that emerge from the comments. One customer mentions experiencing rude behavior from a staff member. This indicates that there may be inconsistencies in customer service quality, with some customers having negative experiences. Rude behavior and openly speaking negatively about previous customers are unprofessional and can deter potential customers from returning.
Another weakness mentioned in one comment is the lack of flexibility in accommodating customers. The customer mentions being turned away and being told to return another day without being given an option to wait. This can be frustrating for customers, especially if they have made an effort to visit the salon during its operating hours. It is important for salons to strive for customer satisfaction by being accommodating and flexible where possible.
In conclusion, Professio Nail place has several strengths including cleanliness, friendly atmosphere, skilled technicians, reasonable prices, and COVID-19 precautions. However, the salon needs to address weaknesses such as inconsistent customer service and lack of flexibility to further improve the overall customer experience. By addressing these weaknesses, the salon can continue to attract and retain customers, ensuring long-term success.


Best TL Reviews

Love this salon. Tried several in Hemet. This salon is really nice and clean. They have safe practices on pedicures. They are friendly and make you feel welcome. There was no language barrier. They did a very nice job on my toes and fingers. I thought their prices were reasonable. I plan on returning here a lot.
Amazing experience! Michelle was the absolute best! Spa pedi and gel mani and she didn’t fail to impress! Took her time and I was very happy with the work she did! Will definitely be going back!
Always leave very happy from here. Kind nice ladies, very accommodating, and have fixed other salons mistakes. My go to ladies when I have a special occasion.
Highly recommend????
????Este es mi lugar favorite aki en Hemet ca I love my gel pedicure and manicure que me hizo Tina!!! Lo atienden con amabilidad y respeto... se los recomiendo!????
Eyebrows turned out great, done very quickly, painless and shaped perfectly. My mother got a deep clean pedicure and moisturizing foot massage and felt pampered. Great prices and such nice friendly ladies. They take COVID precautions, sanitize, temperature check etc. super happy with this place will be back!
I do not frequent nail salons, but ever so often, I treat myself to a mani/pedi. I have to say that of all the times I have done that, this place was THE BEST. There is the typical delay between treatments, but so worth it. More than anything else, the deluxe pedicure was to die for! Michelle (mani), Ivy (pedi), and Lily (waxing) were great to deal with. To top it all off, their prices are very reasonable! I plan on going here whenever I am feeling like treating myself!
Been going for months and would have loved to return but she was so rude. Over the months, she has talked horribly about previous customers very openly to not only me but friends who accompanied me. I walked in last night at 5 and was told she cant do a pedi. There were two other customers there and they supposedly close at 7. She tells me to come back today, which I did. She tells me there's too long of a wait and to just leave and come back tomorrow. Not even bothering to ask if I wanted to wait-- which I would have. Lost my business and both of the people I brought with me.

Professio Nail Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 09:30 AM - 07:00 PM
Tuesday 09:30 AM - 07:00 PM
Wednesday 09:30 AM - 07:00 PM
Thursday 09:30 AM - 07:00 PM
Friday 09:30 AM - 07:00 PM
Saturday 09:00 AM - 06:00 PM
Sunday 10:00 AM - 05:00 PM

How to go there

Location