Samy's Grooming Salon

+1 702-435-0667

693 N Valle Verde Dr, Henderson, NV 89014 United States of America

Open Today: -

Quick Facts About Samy's Grooming Salon

Samy's Grooming Salon has a mix of positive and negative comments from customers. To fully analyze the strengths and weaknesses of the salon, we will consider both sides of the feedback.

Starting with the strengths, several customers praise the salon for their quality of service and gentle treatment of the pets. One customer mentions that they have been taking their pets to Samy's for over 12 years and believes that nobody does a better job. This suggests that the salon has built a good reputation for their grooming skills and consistency over the years. Another customer appreciates the quick service and good price, as well as the positive attitude of the owner, Samy. Furthermore, one customer mentions that their dog loves going to Samy's because they can play with other dogs there. This suggests that the salon provides a friendly and welcoming environment for pets.

Another strength highlighted in the comments is the reasonable pricing at Samy's. Customers appreciate the convenience and affordability of the salon. This can be attractive to potential customers looking for a cost-effective grooming option for their pets.

While Samy's Grooming Salon has received positive feedback, there are also several concerning comments that highlight potential weaknesses. The most significant issue mentioned by multiple customers is the lack of communication and professionalism. One customer expresses concern about the salon not notifying them when their dog was cut and injured during grooming. Another customer mentions that their dog was shaved down and had its ears poorly hacked without their permission or explanation. These incidents reflect a lack of transparency and negligence on the part of the salon. These incidents not only indicate poor quality control but also a disregard for the well-being and safety of the pets in their care.

Furthermore, there are concerns raised about the competence and qualifications of the salon's staff. One customer questions if the employees are even qualified to groom the dogs. This raises doubts about the overall skill level and training of the groomers at Samy's.

Additionally, a few customers mention issues with the management or ownership of the salon. One customer notes that there have been price changes that they find a little weird. Another customer mentions that they wish the prices would go back to how they were previously. These comments suggest that there may be inconsistency or confusion in the salon's pricing structure, which could lead to customer dissatisfaction and a lack of trust.

In summary, while Samy's Grooming Salon has strengths such as a good reputation for quality grooming and affordability, there are significant weaknesses that cannot be ignored. The lack of communication, professionalism, and potential incompetence of the staff are major concerns. These issues pose a risk to the well-being and satisfaction of the pets and their owners. Improving these aspects should be a priority for the salon to ensure customer retention and positive word of mouth.

Best TL Reviews

BEWARE!!!!! ATTENTION!!!!!

The only reason I’m giving this place one star is because it’s the only way I can write a review today and warn people to not take there dogs to Sammy’s Grooming!!! I’m writing this review because I’m genuinely concerned for other people who are thinking about taking their pet here. My relative who does not want to be named, has had the worst experience bringing her sweet dog to Sammy’s Grooming. This last experience is irreparable and she will never return! The first time they cut the dog and she didn’t see it till a few days later. No one bothered to tell her, no one called, nothing. The second time, they cut the dog so deeply and didn’t even bother offering to make it right. The only reason they told her was because it was such a big cut that you couldn’t miss it! Now the dog has clipper burn!!! After talking to a veterinarian, she said the dog has clipper burn and it’s because they aren’t cleaning their clippers. BEWARE of this business!!!! If you love your pet, please, do not bring your pet here! I’m honestly surprised he is still in business, he is usually not nice at all and I’m actually wondering if the people that are being hired are even qualified to groom these dogs!

I've been taking my babies to Samys for over 12 years. Nobody does a better job, in my opinion. They are great and gentle with the pups. And I've been to others.

Been going here would be 5 stars just for convenience and price but Management/Ownership has been a little weird with price changes. Other my dig enjoys going there because she can play with her friends. Just wish the prices go back to Sammy's prices.

Regardless of what others may think, Sammy is our choice groomer. Don't need him to hold a conversation just need him to groom my pet which he does very well. Thanks Sammy. See you when have availability ????

I love Samy’s Grooming Salon. They are so kind to the dogs and my sweet Georgia loves going there. They do a terrific job and I think they’re the best!

I love this groomer! Quick, good price, and my pups always look great! The owner, Samy, is very nice as well. I highly recommend it.

I took my miniature long haired dachshund in this morning for a haircut and for whatever reason he was shaved down and the hair on his ears was hacked terribly. I did not ask for this, nor was any explanation given when my husband picked him up. This was our second visit to Samy's, the first time they did a wonderful job so I don't know if there was a mistake made or what but I certainly don't appreciate having my small dog cut so short in winter without my permission.

Samy's Grooming is my kind of groomer; when working with Samy he is straight to the point and does incredible work, as do his fellow groomers.

I've only had the honor of knowing about Samy's shortly, but have had enough experience to brag about it like a secret place I can refer to as "THEEE PLACE" when it comes to grooming. The pricing is very reasonable and service is great. My little guy always comes back to me happy with tail wagging, that's high praise from the groomie!