Laura's Hair Salon & Day Spa

+1 773-881-0066

9858 S Vincennes Ave, Chicago, IL 60643 United States of America

Open Today:

Quick Facts About Laura's Hair Salon & Day Spa

Strengths:

1. Established reputation: Laura's Hair Salon & Day Spa has loyal customers who have been going there for years and have built a relationship with their stylists. This indicates that they have a strong customer base and have been providing quality service for a long time.

2. Friendliness and professionalism: Many customers in the comments mention the nice and friendly atmosphere of the salon. This suggests that the staff is welcoming and creates a positive environment for customers.

3. Skilled stylists: Multiple customers mention specific stylists who they love and have been going to for a long time. This indicates that the salon has skilled stylists who are experienced and knowledgeable in different hair techniques and styles.

4. Range of services: Laura's Hair Salon & Day Spa offers not only hair services but also nail and clothing services. This can be a strength as it allows customers to have multiple needs met in one place, making it convenient for them.

5. Respect for customer preferences: Customers in the comments mention that the stylists listen to their suggestions and preferences for hairstyles. This shows that the salon values customer input and strives to meet their expectations.

Weaknesses:

1. Inconsistent quality: One customer in the comments mentions a negative experience with a new stylist who did not meet their expectations. This suggests that there may be inconsistency in the quality of services provided, as some stylists may be more skilled than others.

2. Lack of attention to detail: A customer mentions uneven haircuts and the use of spritz and beeswax to cover up mistakes. This indicates that some stylists may not pay enough attention to detail or may take shortcuts in their work, leading to less satisfactory results.

3. Time management issues: One customer mentions that their stylist was 10 minutes late. This suggests that there may be some issues with time management within the salon, which can inconvenience customers who have scheduled appointments.

4. Damage to hair: Another customer mentions that they experienced damage to their hair after getting a protective style. This indicates that the stylists may not always take the necessary precautions to ensure the health and integrity of the customers' hair.

5. Limited braid styles: Although one customer mentions that their stylist is able to provide different braid styles, another customer mentions that they only get goddess braids. This suggests that the range of braid styles offered by the salon may be limited, potentially limiting the options available to customers with different preferences.

Overall, while Laura's Hair Salon & Day Spa has strengths in terms of their established reputation, skilled stylists, and friendly atmosphere, there are weaknesses such as inconsistency in quality, time management issues, and potential damage to customers' hair. These weaknesses should be addressed in order to improve the overall customer experience and satisfaction at the salon.

Best TL Reviews

I’ve been going here years for Sharonda. Some new girl that sit directly behind the counter need to take it back to the kitchen. $75 for a pony to come out in 2 days. My stylist that actually does hair in the kitchen does way better work than this. It was uneven, full of spritz & Got2b. When she saw i may have not had enough hair for a middle part (she saw my cut when i got it done there a few weeks/months back & i told her whichever part will be easiest bc ik my hair is at an awkward length) she proceeds to brush the spritz out the side she molded & pulled it back, raking my hair.

I made a comment about bigger rubber bands, “I have em but that’s only if you want ur hair to break off”. As if it’s still perfectly in tact & not flaking profusely after she just pulled that stunt. She used black beeswax to cover the flakes then rushed to her other client after she laid my overgrown baby hair.

Was 10 minutes late also. Don’t let that lady play in y’all head. I forgot her name. Go to who ur used to. She only getting 3 starts because of Sharonda, if i could give a 0 i would.

Leslie P. has been my stylist for years. I love her and her work. Laura, the owner is so nice. She always has a smile. The other stylists are so nice and hospitable. They care. I'll be back!!!

No complaints at first...

But after a few weeks, I began having issues. The net that was used to protect the braids completely lifted from the back of my head to the front (along the section of the leave-out) causing discomfort and the hair to pull. The hair that was still sewn together also became entangled and matted between the string and net which was extremely difficult to remove (there was no way to avoid cutting some of my natural hair during this process either).

Overall, the people were very nice and customer service friendly and I hate to leave a review like this but I just can't get over the damage to my hair; it just beats the purpose of getting a "protective style".

Awesome environment, nice people, Chiquita does my hair and it's the healthiest I've had in years. Highly recommended this salon. They also have a guy that sells fruits/veggies, cookies, and even juices. Love coming here.

Love my hair stylist (Cynthia) Following the owner for almost 25 years.

Laura's Hair Salon is a VERY peaceful, positive, and professional place that can meet all of your hair, nail and clothing needs. My stylist, Shuntrice is AMAZING! ALL of the other operators are also excellent at what they do too. Do yourself a favor and check it out! You won't be disappointed....I promise.

Some of the stylist are a little old fashion very friendly atmosphere following CDC covid 19 guidelines mask & cleanliness

My stylist is Robyn. I love the fact that she doesn't have you waiting for a very long time.

I love that she doesn't use a lot of heat when she is drying my hair and I also love the fact that she is able to give more braid styles. I only get goddess braids, but I love that she will take my suggestions and if it doesn't fit my face she'll let me know.