Quick Facts About Glamour Nails
Glamour Nails place has received mostly positive comments from customers, highlighting several strengths of the salon. The strengths can be categorized into three main areas: nail quality, customer service, and cleanliness/safety measures.
Firstly, customers appreciate the quality of the nail services provided at Glamour Nails place. Multiple comments mention that the nails last long and are done nicely. This indicates that the technicians at the salon have good skills and pay attention to detail. The fact that customers have been coming back repetitively also suggests their satisfaction with the service.
Secondly, the customer service at Glamour Nails place is praised by several comments. Kevin and Nancy, two specific employees, are highly recommended by customers. They are described as the best and have built a loyal clientele over the years. Kevin is praised for being respectful and professional, while Nancy is said to be friendly and creative with her designs. Additionally, other employees at the salon are also commended for being friendly and good at their job. Their good customer service helps create a positive experience for clients.
Lastly, the cleanliness and safety measures implemented at Glamour Nails place are valued by customers. One comment specifically mentions that the salon is always very clean. This is important for customers to feel comfortable while getting their nails done. The fact that the salon takes measures to keep their customers and employees safe is also appreciated. It is mentioned that the techs go out of their way to ensure comfort by offering water or sodas, indicating their commitment to creating a pleasant environment for clients.
Despite the overall positive feedback, there are a few weaknesses highlighted in the comments. One comment shares a negative experience where the customer felt their feet were not properly taken care of and had to ask for dead skin removal. The manager also charged full price despite the dissatisfaction expressed. This indicates a lack of attention to detail and customer satisfaction from the management.
Another negative comment mentions dissatisfaction with gel nails chipping after only three days. This suggests that the longevity of the nail service might not always meet expectations. Additionally, the comment also criticizes the filing technique used by the technicians, which caused the chips. This suggests that some technicians might not have the necessary skills or attention to detail when it comes to filing nails.
One comment expresses discomfort with employees speaking in a foreign language, stating that it makes the customer feel uncomfortable. While it is important to make customers feel at ease, it is worth noting that English is not the official language of the United States, and it is common for people to speak various languages in a multicultural society. However, it may be beneficial for the salon to provide equal treatment and communication to customers in a language they are comfortable with.
In conclusion, Glamour Nails place has several strengths that contribute to a positive customer experience. The quality of the nail services, good customer service, and emphasis on cleanliness and safety are all highly appreciated by customers. However, there are some weaknesses, including inconsistencies in service quality, a lack of attention to detail in certain cases, and potential discomfort caused by language barriers. These weaknesses can be addressed and improved upon to further enhance the overall customer experience at Glamour Nails place.
Best TL Reviews
Love this place ????
Finally I found a place that my nails last long and they do your nails really nice
This is my forth time coming here
Thanks kevin
Kevin and Nancy are the best. Been going to them for years. If you've never been there please go , you'll be glad u did.
DON'T WASTE YOUR TIME OR MONEY. This is the AFTER photo! No effort to remove dead skin, had to ask her to trim dead skin and hang nail. Manager charged full price even after I stopped her before she could apply any color. My first clue is she was done with both my feet before her coworker was only half done with my daughter's first foot. I WASTED my money.
Got my eyebrows done here for the first time and when I say she took her time and made them look so perfect . Brought back my mom and sister and she did amazing she knew how to keep our eyebrows thick great customer service will be back :)
Kevin and Nancy are the best. Kevin is very respectful and professional and his wife Nancy is so friendly and creative with her designs. They both do an excellent job. All the other employees are also good and friendly.
I love getting my pedis here. It is always very clean. I feel completely safe with the measures they are taking to keep their customers and employees safe. The techs are very friendly and go out of their way to make sure I am comfortable and even offer water or sodas. I will continue to get my pedicures here. I don't get manicures anymore because it just damages my nails too much but if I did I would for sure get it done here as well.
Very professional and fast! We were walk in guests and had no wait time. My nails look great
My gel nails chipped after 3 days. Nails weren’t filed correctly causing the chips. Will never go back there. I think I was overcharged as well. Not friendly constantly speaking in a foreign language makes you feel uncomfortable. This is America our language is ENGLISH!
Glamour Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Amenities
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Restroom
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Wi-Fi
Payments
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Debit cards
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Credit cards
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
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| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
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