Castle Nails & spa

+1 864-568-5170

1143 Woodruff Rd, Greenville, SC 29607 United States of America

Open Today: -

Quick Facts About Castle Nails & spa

Castle Nails & Spa has received mostly positive reviews from customers, highlighting several strengths of the salon. One recurring theme in the comments is the high level of customer service provided by the staff. Customers have praised the friendly and accommodating nature of the employees, noting that they go above and beyond to ensure customer satisfaction. The staff is described as sweet, understandable, and willing to listen to the customer's preferences. This aspect is particularly important as it contributes to creating a welcoming and relaxing atmosphere for the customers.

Another strength of Castle Nails & Spa is the quality of their pedicure services. Customers have raved about the amazing pedicures they received, which included complementary drinks and massages. The pedicures are described as top-notch, and the experience is considered to be satisfying, providing customers with the relaxation they desire. This indicates that the salon has skilled and knowledgeable technicians who can deliver high-quality services in the area of pedicures.

Furthermore, customers have praised the salon for using up-to-date products and design tools. They mention that the salon offers a range of technical designs for nails, which are showcased online. While some customers have expressed disappointment with the execution of their specific nail designs, it is evident that Castle Nails & Spa provides a wide variety of options for customers to choose from. This indicates that the salon keeps up with current trends and offers a diverse range of design options to cater to different preferences.

Several customers have also mentioned that they have been loyal customers of Castle Nails & Spa for an extended period, which suggests that the salon has a consistent customer base. This loyalty showcases the salon's ability to maintain customer satisfaction over time and implies that they have built a good reputation within the community. Additionally, the comments mentioning specific nail technicians, such as Titi and Kelly, suggest that the salon has skilled and talented employees who can provide excellent nail services.

Despite the many strengths mentioned, there are a few weaknesses that have been pointed out by customers. One recurring complaint is that the nail polish or acrylics provided by the salon did not last as long as expected. There have been instances where the polish chipped after only a couple of days or where the acrylic nails popped off prematurely. This suggests that there may be inconsistencies in the application process or the quality of the products used. These incidents can be frustrating for customers, especially considering the higher prices charged by the salon.

Additionally, a couple of customers have mentioned that the prices at Castle Nails & Spa are relatively high. One customer spent $200 on a full nail and feet service, which may not be affordable for everyone. This might deter potential customers, especially those who are more budget-conscious. Therefore, the salon may need to consider reviewing their pricing structure to ensure they cater to a wider range of customers.

In conclusion, Castle Nails & Spa has several strengths that contribute to its positive reputation. The salon is praised for its excellent customer service, high-quality pedicures, use of up-to-date products and design tools, and talented nail technicians. However, there are some weaknesses, such as inconsistent durability of nail services and higher prices. By addressing these weaknesses, the salon has the potential to further enhance its strengths and continue providing a satisfying experience for its customers.

Best TL Reviews

I got a pedicure and a dip set. The pedicure was amazing with a complementary drink and an amazing massage. Staff was super friendly! I came to this place off a recommendation and I’m only giving 3 stars simply because at first my dip nails looked cute but once we got to designs it took a little turn. They don’t look bad just not really the way I was expecting based off all super technical designs they have online…specifically my index finger throws me off but excluding that everything was great!

Pedicure: royal 45$

Dip nail :75$

I'm from Charlotte and was visiting needed my nails done very badly I usually don't take the risk and let new people do my nails but I'm so happy I took the risk and went here they did an amazing job on my feet and nails!!! 10/10 recommended I would definitely come back. Staff was so sweet, understandable, and they made sure I was happy and pleased with my service I spent $200 on my nails and feet and I do not regret a penny. I'm 19 years old so keeping up with time is a must for me and they definitely did a good job with the look their products and design tools are all up to date no old school cheap service I am so pleased with my service and I will return. If your visiting and you have an emergency I recommend this place or even if your a local looking for a new nail salon, THIS IS THE SPOT!! They will not let you down Work and Customer Service speaks for itself

I have been going to them for more then a year. Most experiences have been good. There have been some not as good. The most recent is pictured below. One nail chip after two days of getting gel polish the next the following day. I would recommend them but you just have to get the right person. I’m not sure why this polish chipped this soon compared to other visits.

My friend and I went and got our nails done two days ago here. The service was great and I thought the nails looked great. So one star for that. However, the nails are popping straight off and my natural nails don’t even look like they had acrylics on. This was way too expensive to not last as long as press ons.

I love going here! When I moved back here I had to find the right nail place and after a few I found this one. I’ve been going here every month since finding it. Everyone there is so nice and easy to talk to. Titi is definitely my favorite nail tech, she is able yo do whatever idea I give her. Definitely a relaxing place, I highly recommend the jelly pedicure, it comes with the hot rock massage ❤️❤️

Kelly did a fantastic job with my nails!

I’ve gotten acrylics done other places and they often feel too thick and not shaped very well. Kelly did a great job at keeping my nails feeling natural while giving my nails length!!! She is da bomb!

Absolutely love Kelly, Tony, Shawn, and team at Castle Nails & Spa! The new interior looks fanatasic as well. Highly recommend!!

She done my nails powder dip ombre and they turned out even better than what I expected. She done a great job. I've been there many times and will not go anywhere else. Thanks for doing a great job as always.