Quick Facts About El O Ella Estetica Unidex
El O Ella Estetica Unidex place has a mix of strengths and weaknesses, as indicated by the comments provided.
Starting with the strengths, it is mentioned that the owner of the salon is very professional and friendly. This is an important strength as the owner sets the tone for the establishment and can create a positive and welcoming atmosphere. Additionally, there are comments about the salon having good customer service and being recommended by some customers. This indicates that there are instances where the staff provides excellent service and leaves customers satisfied. The cleanliness of the salon is also highlighted as a positive aspect, suggesting that the establishment prioritizes hygiene and cleanliness.
However, there are also several weaknesses mentioned in the comments. One recurring issue is the quality of the haircuts. Some customers have stated that the stylists cut their hair poorly or do not follow their requested style. Complaints about the lack of attention and effort put into the haircuts are also mentioned, with one comment stating that the stylists seem to cut hair reluctantly. These comments indicate a lack of consistency and skill among the staff in providing satisfactory haircuts.
Another weakness highlighted is the poor communication and booking system. One customer shares a negative experience where their appointment was booked with one stylist, but they were unexpectedly switched to another stylist. This lack of communication and inconsistency creates confusion and can lead to dissatisfaction among customers. Furthermore, there is a complaint about the salon staff not being able to speak English, which can be a barrier for customers who are not comfortable communicating in another language.
The negative comments also emphasize the importance of respecting customers' time and appointments. One customer expresses frustration over not receiving a response to their text message confirming the appointment, leading to a last-minute cancellation. This lack of communication and disrespect for the customer's time is seen as unprofessional and can damage the salon's reputation.
Overall, the strengths of El O Ella Estetica Unidex place lie in the professionalism and friendliness of the owner, as well as instances of good customer service and cleanliness. However, the weaknesses revolve around the inconsistent quality of haircuts, lack of attention and effort by some stylists, poor communication and booking system, and a disregard for respecting customers' time. These weaknesses can negatively impact customer satisfaction and the overall reputation of the salon.
Best TL Reviews
De todos los que prestan sus servicios la mitad atienden bien. Excepto el propietario muy profesional y amable todos quieren que el los atienda, pero las señoras que cortan cabello lo hasen de mala gana
Si pides un corte ell@s te diran que te lo hacen pero al final te lo dejan todo lo contrario.. en pocas palabras no vale la pena ir
Mucha amavilidad sobre todo buen servicio saludos ala creo que es argentina con todo respeto
Worst experience ever don’t go to this salon ever! They have the worst customer service. Anna booked my appointment confirmed to head-in (also appointment was booked 1 week before) also I text her 2 hrs before the appointment to confirm the address as I saw a restaurant there. She never replied and the half hour before the appointment keven text me she can’t take you in as she doesn’t know English so you get hair done by me, why should I if I booked Anna! And also he blames me you don’t see the text. That’s ridiculous!!!!! Don’t book the appointment if you can’t take clients and respect their time.
Porque ya van dos veces q voy y no me cortan bien y miren la imagen
Apparently someone new cut my hair today (never seen her before); I asked her for a high fade haircut and even showed her a pic but it doesn’t look like a fade at all. She used a number 1 attached and then trim the rest with other attachments ????????
En estos últimos días a sido mi peluquería ????♂️ favorita es muy recomendable ???? para k bayas a visitar
Excelente servicio ???????? encantada con su trabajo y el lugar muy limpio … y todos muy amables ⭐️⭐️⭐️⭐️⭐️
El O Ella Estetica Unidex Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot