Quick Facts About Adja African Hair Braiding
Adja African Hair Braiding has received both positive and negative feedback in the comments provided. In order to assess the strengths and weaknesses of the business, let's analyze the comments and categorize them accordingly.
Strengths:
1. Relaxed and home-like environment: One customer mentioned that the salon provided a relaxed and comfortable atmosphere. This creates a positive experience for customers and can make them feel at ease during the braiding process.
2. Skilled braiders: Multiple comments highlight the skills of the braiders at Adja African Hair Braiding. Customers mentioned that their braids were tight, clean, and neat. They specifically recommend the salon for cornrow braid patterns. Skilled braiders can attract customers who are looking for high-quality braiding services.
3. Reasonable prices: One customer mentioned that the salon is reasonably priced. This can be a significant advantage as customers are often looking for affordable services. Offering competitive prices can attract more customers to the salon.
4. Friendly and enjoyable experience: One customer mentioned that everyone in the salon was friendly, creating an enjoyable experience. Positive customer service can enhance customers' overall satisfaction and increase the likelihood of them returning in the future.
5. Flexibility in braid types: A customer mentioned that the salon can handle any type of braid and never disappoints. This suggests that the salon has a diverse range of braid options and can cater to various customer preferences.
Weaknesses:
1. Tight braids leading to discomfort: One comment suggests that the braiders at Adja African Hair Braiding tend to braid the hair extremely tightly. This can cause discomfort, pain, and scalp irritation for some customers, especially in the days following the appointment.
2. Inconsistent service quality: One customer had a positive experience during their first visit but encountered issues during their second visit. The braider did not meet their expectations and showed a lack of professionalism when dealing with the customer's concerns. Inconsistency in service quality can lead to dissatisfaction among customers and a potential loss of clientele.
3. Poor customer service and communication: Another negative comment points out disappointing customer service. The customer expressed frustration with changing prices and the lack of follow-up from the salon owner. Poor customer service and communication can significantly impact the reputation and success of a business.
4. Additional charges for hair: One customer mentioned that the salon charges extra for the hair on top of their services. This can be seen as an inconvenience and an additional expense for customers who expected the price to include hair.
Overall, Adja African Hair Braiding has several strengths, including a relaxed environment, skilled braiders, reasonable prices, and positive customer experiences. However, they also have weaknesses, such as braiding too tightly, inconsistent service quality, poor customer service, and additional charges for hair. It is crucial for the business to address these weaknesses in order to maintain and attract customers, and improve overall customer satisfaction.
Best TL Reviews
Decided to go here for my first braids in a long time. A very relaxed home-like environment. Showed the lady a quick picture of what I wanted and provided the exact braid. They are very tight and clean, would recommend to any male thinking about braid patterns specifically cornrows braid patterns. Also was very pleased with the time she finished them.
They are great I had it in for 3 moths and it still look great I had to take out cause need wash they also took out it took 1 he to take out. I love this hair spot this shop is reasonable priced. The only braiding spot I go to in albany
Everyone in the salon was so friendly and made the entire experience enjoyable. I brought my granddaughter there for box braids and will definitely go back!!
I got my hair braided here a few days ago and I love it. It came out so neat, the braids aren't tight and they didn't overcharge for a simple style. I recommend going to them but bring your own hair. They charge extra money for the hair on top of the service.
They will braid your hair so tight you will look like you had a facelift. You can beg them not to braid that tightly, but they won't listen. Your scalp will cry for about 3 days after your appointment. If you like really tight braids... this is the place for you. If you're hair is thinning, weak, or damaged... you will lose hair. It is easy to get an appointment.
Her sister is a great braider, but customer service sucks! Adja always changes prices and expects for you to just pay what she says. She’ll tell you she’ll call you back and guess what? She doesn’t. Won’t be back and won’t recommend anyone to go.
Adja African hair braiding in Albany are the best, they ready for any type of braid and they never disappoint
My first visit went well. I requested cornrows and one of the ladies did a great job. My second visit was less than pleasant. The same lady from my first visit did my hair. This time around, I requested only 2 braids but the part was completely off-center. When I pointed this out, she swiftly removed the braids. However, she acted as if I was wrong for having an issue with her work. I even offered to pay despite being unsatisfied. The attitude that followed was unnecessary.
Place Pictures
Adja African Hair Braiding Info
Amenities
Accessibility
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Wheelchair accessible entrance
Planning
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Appointments recommended
Payments
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Cash-only
Today
Opening Hours
| Monday | 08:00 AM - 09:00 PM |
|---|---|
| Tuesday | 08:00 AM - 09:00 PM |
| Wednesday | 08:00 AM - 09:00 PM |
| Thursday | 08:00 AM - 09:00 PM |
| Friday | 08:00 AM - 09:00 PM |
| Saturday | 08:00 AM - 09:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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