Z&Y Nail House Spa

+1 347-384-1688

1393 Nostrand Ave., Brooklyn, NY 11226 United States of America

Open Today: -

Quick Facts About Z&Y Nail House Spa

Z&Y Nail House Spa has a combination of strengths and weaknesses based on the comments provided. It is important to note that different customers may have different experiences, so these comments reflect individual opinions.

Starting with the strengths, one customer mentioned that the salon was spacious and clean. This is a positive attribute as it creates a comfortable environment for customers. Additionally, the technician named Suki was praised for being efficient and precise. This indicates that the staff members at Z&Y Nail House Spa have the skills necessary to provide quality service, at least in this particular case. Another strength mentioned is the good choice of colors for gel manicures, which gives customers a variety of options to choose from.

Moving on to the weaknesses, one customer had a negative experience with a dip powder manicure. Their nails were not filed as requested and the top coat started peeling the following day. This suggests a lack of attention to detail or possibly improper application techniques. Another customer had a highly negative experience, stating that a rude technician cut off their nail and cut them deeply, resulting in a bad customer service experience. This raises concerns about the level of professionalism and care provided by the staff.

Another weakness mentioned by a long-term customer is the decline in service quality since a specific nail technician left. This indicates that the salon may be struggling to maintain consistent quality without certain personnel. The comment also mentions bad attitudes and terrible work, further highlighting the decline in service.

Hygiene is another area of weakness mentioned by a customer. They expressed concern about the cleaning practices, specifically regarding the reuse of stones used to scrub feet. This raises questions about the overall cleanliness and sanitation of the salon.

Another weakness mentioned is the outdated appearance of the salon, with old chairs and a messy establishment. This can create a negative impression for customers who expect a more updated and organized environment.

While one customer mentioned a positive experience with a specific technician named Jenny, another customer found Jenny to be highly rude. This inconsistency in customer service suggests a lack of consistency within the salon, where some staff members may be more customer-oriented than others.

Lastly, one customer expressed disappointment with the longevity of the gel polish for pedicures, stating that it only lasted for three days before chipping. This indicates a potential issue with the quality of the products used or the application techniques.

In summary, Z&Y Nail House Spa has strengths in terms of a spacious and clean salon, efficient technicians, and a good choice of colors. However, weaknesses include inconsistent service quality, potential hygiene concerns, outdated salon appearance, and issues with customer service and product longevity.

Best TL Reviews

I was weary of going here due to the poor reviews but this place answered the call when I needed my nails done last minute. I walked in during the late afternoon and was instantly seated in a chair. The place was spacious and clean. The technician I had, Suki, was very efficient and precise. She did my gel manicure in under 10mn. They had a good choice of colors. The pedicure was well executed but they were not aggressive with the calluses unless you were willing to pay more. Overall, I was very pleased with my session and would return.

On Saturday January 14 I stopped by bc I just needed a simple mani/pedi. My pedicure was great but my dip powder manicure was horrible. I just wanted them to be filed a bit in a squared style but that did not happen. On top of that the following day the top coat started Peeling.. I honestly can't live with my nails like this..

DONT EVER GO TO THIS PLACE!!!! The WORST salon ever, this place is a disgrace to nail salons everywhere.This rude lady CUT OFF MY NAIL AND CUT ME SO DEEP!!! I would give this place ZERO STARS. NO customer service, always have an attitude and gets mad at customers for calling them out.

Been going here for years. The service has gone down so much. After the man Fu, left (who barely wanted to be there), they have less customers. Bad attitudes and terrible work. Last week was my last week there and I’m not going back. There are better quality salons out there.

Rush and do what they wanna do as far as making you feel like what you wanted they don't care to make the effort to create your vision. They Use regular soup to scrub and I would love if I brought my own stone scrub for my feet cause these Locals feet have all kinds of things and get the same stone used on there food God knows how they clean it to reuse.

If u give this place a chance, don't go expecting much. Chairs are old. Establishment is messy. Workers aren't friendly. I got a regular manicure (good job) and gel manicure (decent job). I won't go again.

1st time

Jenny did a Great job!!! Will go back to see her other nail ???? skills

Don't be fooled by pictures the ones shown is from the original owner Icy who hasn't worked there in YEARS .If I could give this place any less stars I would it’s so many other nail salons on Church Ave that Shape and polish your nails way better .They are over priced for Less than mediocre work .Ladies if you are obsessed with foundation and shape you will be highly disappointed. To top off your services lady JENNY in the first chair is highly rude .Last but not least if you love your toes skip the pedicure gel polishes don’t last more than 3 days start chipping and they will guarantee cut your feet .SAVE YOUR MONEY AND TIME SKIP THIS STORE