Quick Facts About Chippen Nails Edwards Inc
Strengths of Chippen Nails Edwards Inc.
1. Attention to detail: Several customers commented on the salon's incredible attention to detail when it comes to their nail services. This shows that the nail technicians at Chippen Nails Edwards Inc are skilled and make an effort to ensure that customers are satisfied with their manicures and pedicures.
2. Speedy service: One customer mentioned that the salon provides speedy service, which is a positive attribute for customers who value efficiency and want to get their nails done quickly without compromising on quality.
3. Sociable staff: A customer praised the friendly nature of the staff, particularly mentioning one employee, Ryan, for being sociable while multitasking. Friendly and personable staff can contribute to a positive overall experience for customers.
4. Clean and sanitized facility: A licensed nail technician commended the salon for maintaining a clean facility and following proper sanitization protocols. This indicates that Chippen Nails Edwards Inc takes hygiene seriously and ensures that customers' safety is a priority.
5. Trustworthy services: Another customer who is also a licensed nail technician expressed trust in the salon's services. This suggests that the salon follows industry-standard practices and delivers quality services that customers can rely on.
Weaknesses of Chippen Nails Edwards Inc.
1. Poor customer service response: One customer had a negative experience when three of their acrylic nails peeled after only 10 days. The manager's response to the customer's request for a repair was unsatisfactory, as they were asked to pay for a new manicure instead. This indicates a lack of good customer service, which could deter potential customers from visiting the salon.
2. Inconsistent quality of service: While most customers were satisfied with their experiences at Chippen Nails Edwards Inc, there were a couple of comments suggesting that the quality of service may vary. For example, one customer mentioned that their pedicure could have included a better dead skin scrub, and another stated that their rough feet could have been handled better. Inconsistency in quality could be a weakness that the salon needs to address to ensure consistently positive customer experiences.
3. Lack of flexibility: One customer praised the salon for accommodating their request to have multiple pedicures done together. However, it was mentioned that this was a difficult task for the staff. This suggests that the salon may have limitations in terms of accommodating special requests and may not be as flexible as some customers would prefer.
In conclusion, Chippen Nails Edwards Inc has several strengths that contribute to positive customer experiences, including attention to detail, speedy service, sociable staff, clean facilities, and trustworthy services. However, there are also weaknesses that the salon needs to address, such as poor customer service response, potential inconsistency in the quality of service, and limited flexibility in accommodating special requests. By addressing these weaknesses, the salon can further improve its reputation and ensure that customers have consistently positive experiences.
Best TL Reviews
10 days after an acrylic manicure 3 of my nails peeled almost completely. I call them to see if I can stop by to have them repair but the manager told me that I had to make and pay for a new manicure. Acrylic manicures, should last 2 or 3 weeks. Ten days is not right and their response to costumer service is awful. I do not recommend this nail spa no anyone.
My new favorite nail salon! Henry is great and manicures my nails exactly how I want. He’s very attentive to the shape of my nails.
Chippen Nails is the nicest salon I've been to in the valley! Excellent service, incredible attention to detail, and speedy too! 10/10 recommend. Also, kudos to Ryan for being so sociable while multitasking! I'll be back for sure, and recommending anyone who asks where to get their nails done.
Beautiful work for excellent value. Mimi was fantastic!! I am super ticklish, but she got me through the pedicure with minimal jerk-movements. hahaa! Also, Angel does a perfect eyebrow wax. HIGHLY RECOMMEND!!
Talented nail techs! Beautiful salon! Relaxing atmosphere! My feet are a challenge & they always come out looking fantastic. This facility is clean & their tools are sanitized. I’m a licensed nail tech & they are doing things by the book. I totally trust their services & highly recommend.
Had a decent pedicure by Bobby. Scott was also very nice and let me know exactly what the time expectations were. I have pretty rough feet which could have used a better dead skin scrub,
I’m very happy with my acrylic nails and the deluxe pedicure was so relaxing :)
Really a standout experience. I made an appointment for 4 people for pedicures and manicures. Asked to have pedicures done all together, which is difficult because all technicians would be attending to our party. They accommodated and were very friendly and great. Manicures and pedicures are beautiful, and we never felt as though they were rushing through. The phone was constantly ringing for appointments, a testament to their client base.
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