Galaxy Nails

+1 530-790-0700

971 Gray Ave, Yuba City, CA 95991 United States of America

Open Today: -

Quick Facts About Galaxy Nails

Galaxy Nails has received a mix of positive and negative comments from customers. In order to evaluate the strengths and weaknesses of the business, we will examine each comment in detail.

1. "I have been going in for a few months getting an overlay with acrylic and jelly polish over my natural nails, they are quick and I get exactly what I want. The last time I was there I decided to get my eyelashes done and they did great my lashes look natural. I will keep going back to them."

Strengths: - Quick service: The customer mentions that they are quick, which is a positive aspect for those looking for efficient and timely service. - Ability to deliver desired results: The customer states that they get exactly what they want, indicating that the salon has skilled technicians who can meet customers' specific requests. - Expanded services: The salon also offers eyelash services, and based on this customer's experience, they did a great job, creating a potential advantage for the business.

Weaknesses: None mentioned in this comment.

2. "Worst place ever! Very unclean and Rose tries to do just what she wants! Almost every one of my nails were infected after watching her use dirty tools and files. Never again cheap but not clean!"

Strengths: None mentioned in this comment.

Weaknesses: - Lack of cleanliness: According to the customer, the salon is unclean and they witnessed the use of dirty tools and files. This raises concerns about hygiene and sanitation practices, potentially deterring customers who prioritize cleanliness. - Staff not adhering to customer preferences: The customer alleges that the nail technician, Rose, did not listen to their preferences and did what she wanted instead. This suggests a lack of customer-centric approach and may result in dissatisfied customers.

3. "This place is amazing! Super good quality and amazing prices. Rose is wonderful!"

Strengths: - Good quality: The customer praises the salon's quality of service, indicating that they provide good outcomes. - Competitive prices: The customer mentions that the prices are amazing, suggesting that the salon offers affordability, which can be appealing to potential customers. - Positive feedback about staff: The customer specifically compliments Rose, implying that the staff members are friendly and provide excellent service.

Weaknesses: None mentioned in this comment.

4. "Let me start off by saying when I walked in tons of people were giving dirty looks. I did not feel welcomed whatsoever. When I was seated, the nail tech was not wearing gloves, mind you the other ones were. When she asked what length I wanted, I was trying to see but she wouldn’t let me so she just clipped it then she restarted on that nail. She’s using C curve nails, why?? I didn’t want C curve because they make your fingers look so bulky because of the width, she goes to lay the acrylic and she’s literally dragging it in the powder instead of tapping it in. She files and everything, then comes the nail art as in the first photo that is what I wanted, but I CLEARLY DID NOT GET IT, when she was putting the darker pink down she asked if I wanted it like that I said no I want it above more, so she puts more of the darker pink down. It looks like a 5-year-old did them. I asked for the same shape, design, and length of the original nails mind you when she was putting the bright pink on my nails there was a hair in the polish. Also when I was seated other people kept coming in saying their nails were coming off. Anyway, if your debating whether you should go here or not, DONT, paid $75 (plus tip because I felt bad) for these duck-looking things."

Strengths: None mentioned in this comment.

Weaknesses: - Unwelcoming atmosphere: The customer describes feeling unwelcome due to the behavior of the other customers. This reflects negatively on the overall ambiance of the salon. - Inconsistent service: The customer experienced several issues with their service, including the lack of gloves worn by the technician and not receiving the requested shape, design, and length. This indicates a lack of attention to detail and inconsistency in meeting customer expectations. - Lack of skill and technique: The customer criticizes the technician's technique and execution, stating that it appears as though a five-year-old performed the nail art. Additionally, the discovery of a hair in the polish suggests a lack of cleanliness or attention to detail. - Nail durability issues: The customer mentions overhearing other customers complaining about their nails coming off. This raises concerns about the durability and quality of the salon's nail services.

5. "I’ve been coming here for a couple of years now. Everyone is very nice and always remembers me! There are different levels of pedicures with hot stone and hot wax foot dips! They always do exactly what I want and the staff is so friendly."

Strengths: - Excellent customer service: The customer expresses satisfaction with the friendly and personalized treatment received from the staff. This suggests a strong focus on building relationships with customers. - Multiple options: The salon offers different levels of pedicures, including additional services like hot stone and hot wax foot dips. This variety provides customers with options tailored to their preferences.

Weaknesses: None mentioned in this comment.

6. "The first time I went here with my mother, I received a set of acrylic nails that were of good quality and lasted me a very long time, so I decided to come back by myself for my next set. 1. I didn’t even receive the style I had asked for, but I was polite about it and said it was okay. 2. ALL OF THE NAILS CAME OFF AFTER ONLY 1 WEEK. I’m not sure if it was because I was a young girl by myself that they decided to rip me off, but I paid over $70 for basically the same quality as Walmart press-on nails. Do not go here, if they see an opportunity to rip you off, they will."

Strengths: None mentioned in this comment.

Weaknesses: - Inconsistent service: The customer did not receive the style they requested, indicating a lack of attention to detail and adherence to customer preferences. - Poor quality: All of the nails came off after only one week, which suggests that the quality of the service is subpar and not worth the price paid. This experience left the customer feeling as if they were being taken advantage of. - Suspected unethical behavior: The customer raises suspicions that their age may have influenced the questionable service they received, hinting at a potential unethical business practice of taking advantage of vulnerable customers.

7. "Great prices with great service! Love going to this nail salon. Have been going there since I was a teenager! Definitely recommend."

Strengths: - Competitive prices: The customer appreciates the reasonable pricing offered by the salon, indicating that it is a cost-effective option for customers. - High satisfaction and loyalty: The customer has been visiting the salon since their teenage years, indicating a long-term and positive relationship with the business. This loyalty suggests consistent satisfaction with the service provided.

Weaknesses: None mentioned in this comment.

In summary, based on the comments provided, Galaxy Nails has various strengths and weaknesses. The strengths include quick service, ability to deliver desired results, expanded services, good quality, competitive prices, positive feedback about staff, excellent customer service, and multiple options. On the other hand, the weaknesses include concerns about cleanliness and hygiene, staff not adhering to customer preferences, unwelcoming atmosphere, inconsistent service, lack of skill and technique, nail durability issues, suspected unethical behavior, poor quality, and potential overcharging. As with any business, it is essential for Galaxy Nails to address these weaknesses while capitalizing on their strengths to improve overall customer satisfaction and experience.

Best TL Reviews

I have been going in for a few months getting an overlay with acrylic and jelly polish over my natural nails, they are quick and I get exactly what I want. The last time I was there I decided to get my eyelashes done and they did great my lashes look natural. I will keep going back to them

Worst place ever! Very unclean and rose tries to do just what she wants ! Almost every one of my nails were infected after watching her use dirty tools and files. Never again cheap but not clean!

This place is amazing! Super good quality and amazing prices. Rose is wonderful!

Let me start off by saying when i walked in tons of people were giving dirty looks. I did not feel welcomed whatsoever. When i was seated the nail tech was not wearing gloves, mind you the other ones were. When she asked what length i wanted i was trying to see but she wouldn’t let me so she just clipped it ????????‍♂️ then she restarted on that nail. She’s using C curve nails, why?? I didn’t want C curve because they make your fingers looks so bulky because of the width, she goes to lay the acrylic and she’s literally dragging it in the powder instead of tapping it in. She files and everything, then comes the nail art as in the first photo that is what i wanted, but i CLEARLY DID NOT GET IT, when she was putting the darker pink down she asked if i wanted it like that i said no i want it above more, so she puts more of the darker pink down. It looks like a 5 year old did them????. I asked for the same shape, design, and length of the original nails mind you, when she was putting the bright pink on my nails there was a hair in the polish. Also when i was seated other people kept coming in saying their nails were coming off. Anyway if your debating whether you should go here or not, DONT, payed $75 (plus tip because i felt bad) for these duck looking things.

I’ve been coming here for a couple years now. Everyone is very nice and always remembers me! There are different levels of pedicures with hot stone and hot wax foot dips!

They always do exactly what I want and the staff is so friendly.

The first time I went here with my mother, I received a set of acrylic nails that were of good quality and lasted me a very long time so I decided to come back by myself for my next set and 1. I didnt even receive the style i had asked for but i was polite about it and said it was okay 2. ALL OF THE NAILS CAME OFF AFTER ONLY 1 WEEK

i’m not sure if it was because i was a young girl by myself that they decided to rip me off but i paid over $70 for basically the same quality as walmart press on nails. Do not go here, if they see an opportunity to rip you off, they will.

Great prices with great service! Love going to this nail salon. Have been going there since I was a teenager! Definitely recommend.