Quick Facts About Lana Nails
Overall, the comments provide a mixed perspective on Lana Nails place. There are positive experiences highlighted such as the welcoming and friendly staff, comfortable atmosphere, and the ability to accommodate different designs. Some individuals also mentioned positive outcomes with their nails staying on despite their work conditions. However, there are also negative comments mentioning issues with the quality of service, rushed work, and poor nail shaping.
One strength of Lana Nails place, as mentioned by multiple reviewers, is the welcoming and friendly staff. Customers appreciate the warm atmosphere and feel comfortable during their visits. This is an important factor for many individuals as it contributes to their overall experience and satisfaction.
Another strength is the variety of services offered. Lana Nails place is known for doing acrylics and being able to accommodate different designs upon request. This flexibility allows customers to personalize their nails and have a unique style. Additionally, the salon is described as spacious, which adds to the comfort and relaxation during the appointment.
The ability of the nail products to stay on, even in demanding work conditions, is mentioned as a significant positive aspect. This could indicate that the products used by the salon are of good quality and provide long-lasting results. This is especially important for customers who work with their hands and need their nails to stay intact.
Cleanliness is also brought up as a positive aspect. Customers appreciate the clean environment and the hygiene practices of the salon. This is crucial for any nail salon as it directly impacts the customer's health and safety.
However, there are several weaknesses that are mentioned by the reviewers. One recurring issue is with the quality of service. Some customers complain about crooked nail shaping, uneven and lumpy nail polish, and rushed work. This indicates a lack of attention to detail and may result in dissatisfaction with the final outcome.
Another weakness highlighted is the lack of effective communication. There are instances where customers were not properly informed about the necessary procedures or techniques required for their desired nail length or design. This lack of communication can lead to misunderstandings and unsatisfactory results.
Inconsistent experiences are also mentioned by some reviewers. While some have had positive experiences with different technicians, others have had negative encounters. This suggests a lack of consistency in the skill level and training of the staff members, which can impact the overall quality of service.
There are also concerns raised about the owner's behavior, such as not providing refunds when necessary or addressing customer complaints. This reflects negatively on the customer service aspect of the salon and may deter potential customers.
Lastly, there are comments regarding nails not being fixed properly or popping off shortly after being done. This indicates a lack of attention to detail and proper techniques in ensuring long-lasting results. This can be frustrating for customers who expect their nails to be durable and well-maintained.
In conclusion, while Lana Nails place has some strengths such as a welcoming atmosphere, flexibility in designs, and long-lasting results for some customers, there are also weaknesses to consider. Issues with the quality of service, lack of effective communication, inconsistent experiences, and concerns about customer service and nail durability bring down the overall impression of the salon. It is important for potential customers to weigh these strengths and weaknesses in order to make an informed decision about visiting Lana Nails place.
Best TL Reviews
I love this place so much I’ve been coming here for about a year there usually busy so recommend making an appointment I love all these people and they’re very welcoming they do acrylics and there able to do some designs but I always recommend asking and having a back up photo
Hai was amazing and made me feel comfortable. Didn't hurt me like normal places. He was amazing. Nice, spacious, nice place to relax, amazing staff. More abundant selection of colors. Great for a mommy daughter day ,or father lol. Kid friendly!!!!!!!
I went back in to get my nails done after having horrendous time with them staying on. I went to get gel nails with tips and guess what they stayed on in spite of the fact that I work in the restaurant industry and constantly have to work with my hands. I just recently got refills and I am so in love. They are seamless and they seem so much like mine
SPOOKTACULER NAILS!! (: I just went to this nail salon today which is my Daughter In Law's favorite place! Excellent experience with quality services, clean, awesome massage, Pedi chairs & fantastic customer service! As you can see they did a wonderful gel manicure & took thier time to make sure it was perfect! I highly recommend & will definitely be back!
I have been here three times now. The first time was fair. My nails were shaped crooked but otherwise fine. My pedicurist made faces at my feet and handled them as if she was disgusted. My nail polish on my feet was uneven and lumpy.
The second time I got ballerina shaped nails with SNS. I had hairline fractures and cracks within hours. I went back the very next morning at opening to get them fixed and was told I would need to come back another time. I came back on my next day off. They were able to get me in. During her fixing my nails, she tells me I needed to get acrylic for the length of my nails but no one told me this the first time they were done.
Bottom line the work was rushed. She overlayed the SNS over cracked SNS instead of completely redoing it and now they are so lumpy look like thick playdough nails.
DO NOT GO HERE!! The owner knowingly ripped off my friend and didn’t give her the refund she deserved. The nails looked like they were done by a 5 year old and it took the lady 3 hours. They over charge and can’t even shape nails properly or admit when they can’t do a design. Just look at the other photos. Even in the 5 star reviews the pictures of the nails look like trash.
I went there for a fill-in with a broken nail. She didn’t fix the broken nails. She just put super glue over the cracks then my daughter wanted a full set and the very next day three of them popped off I feel that is very unacceptable. I will never go back
Always great! Friendly, professional and they do a great job I've had several different techs . All good
Place Pictures
Lana Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
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