Quick Facts About M&C Nails spa &eyelash extensions
M&C Nails spa & eyelash extensions place has received a mix of positive and negative reviews from customers. In order to provide an analysis of their strengths and weaknesses, we will examine the comments provided and categorize them accordingly.
Strengths:
1. Skillful technicians: Multiple customers mentioned that they were satisfied with the quality of services, particularly nail services such as pedicures and acrylics. This indicates that the salon employs skilled technicians who are able to perform these services well.
2. Reasonable prices: Customers noted that the prices at M&C Nails spa & eyelash extensions place are reasonable. This can be a strong selling point for the salon, as customers appreciate affordable services.
3. Pleasant atmosphere: The salon was described as having a pleasant atmosphere, which suggests that the environment is comfortable and inviting. This can contribute to an overall positive experience for customers.
4. Friendly technicians: Several customers commented on the friendly nature of the technicians at the salon. This can create a welcoming environment and help customers feel at ease during their appointments.
Weaknesses:
1. Inconsistent experience with male nail technician: One customer expressed dissatisfaction with the service provided by male nail technicians. They reported experiencing pain, bleeding, and overcharging. This suggests a lack of consistency in the quality of services provided by male nail technicians at the salon.
2. Poor pedicure experience: A customer had a negative experience with a pedicure, mentioning a lack of proper cleaning and short nails. They also noted the absence of a foot massage and a hydrating foot masque, which they expected as part of a "Deluxe" pedicure. This indicates that the salon may need to improve their pedicure services.
3. Rude and unprofessional technicians: Another customer reported rude and unprofessional behavior from the salon's technicians. They mentioned being laughed at, feeling rushed, and ultimately paying for a service they did not want. This type of behavior can leave a negative impression on customers and deter them from returning.
4. Failure to honor appointment requests and limited polish selection: A customer expressed frustration with the salon's failure to accommodate their specific appointment requests and limited nail polish selection. This indicates a lack of attention to customer preferences and a potentially limited range of options for customers to choose from.
In summary, M&C Nails spa & eyelash extensions place has strengths in skilled technicians, reasonable prices, a pleasant atmosphere, and friendly staff. However, they have weaknesses in inconsistent experiences with male nail technicians, poor pedicure services, rude and unprofessional behavior from technicians, and a failure to honor appointment requests and limited nail polish selection. Addressing these weaknesses and emphasizing their strengths can help the salon improve their overall customer experience and retain their clientele.
Best TL Reviews
They did a great job on my pedi and acrylics! The prices are very reasonable, pleasant atmosphere, friendly technicians.
It was my first time ever getting my acrylics shaped and I am in love with them, I will definitely be back ????
BEWARE THE MALE NAIL TECH
I've been to this salon with my mom, quite a few times. I've had a few different services done, and while I've been moderately satisfied with the ladies work, the times I've had the male tech taking care of me, he's hurt me every time. Between cutting my cuticles and making me bleed, and drilling my nail beds raw, I've never had a good experience with him. My mom as well, when we came in for pedicures today, got her toenail cut into the skin and started bleeding. Not to mention, when it was time to pay HE OVERCHARGED US. We had two $30 pedicures and a $10 facial wax, and he charged us $75! He even kept some of the tip we wanted to go to the other worker for himself! We were so mad, we didn't even argue. We just paid and left. We will never go back.
I’ve been going to this location for about two years now. I absolutely love it here. Amazing customer service. I had a chipped nail and came in for a pedicure and she immediately fixed my nail and was so patient and very friendly. Her name is Mary. She’s terrific. Ask for her!
WOW, loved my experience lash lift and tint, face waxed and nails. all in one place just like a high-end Spa and I was treated very professionally.
They do an amazing job on lashes, I won’t go anywhere else to get them done! Absolutely love this place for all things beauty ♥️ I’ve been coming here for years and will absolutely continue to do so
Absolutely the WORST pedicure I have ever had. Paid for the Deluxe. Nothing in the water and NO BUBBLES! I told them only a little bit for the trim, and they cut them so short!!! Did NOT clean under or edges of toenails. Used the pumice stone for 6 seconds on each foot. 2 sorta warm wash cloths tossed over my feet and then they wiped the water off of the edge of the foot sink and then used it to wipe the lotion off my legs. (No foot massage either) And I didn't get my Hydrating foot masque. Definitely will not be taking my business to them ever again.
technicians are RUDE AND UNPROFESSIONAL. Telling me what I can and can’t do, laughing at me after clearly upsetting me, and laughing with other clients about how “funny” it is. I ended up walking out paying for something I DIDNT want. She was so rushed and impatient with me. Will never return. Came a few years ago, received a terrible pedicure, decided to give it another chance, will not make the same mistake a third time.
Had a 10:00 appointment with a specific person for a pedicure and full set of acrylic. Did not honor my request for the person I was recommended to. Tried to push expensive treatments. Rushed through my nails, but still did not get out until 12:30. Pedicure was good but paid $45.
Update: decided to give them a second try. Again a 10:00 appointment with a specific person for an acrylic fill. It is now 10:20 and I'm still waiting. Someone else has two people working on her. Nail polish selection for non gel very limited.
Place Pictures
M&C Nails spa &eyelash extensions Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 11:00 AM - 06:00 AM |
|---|---|
| Tuesday | 09:00 AM - 07:30 PM |
| Wednesday | 09:00 AM - 07:30 PM |
| Thursday | 09:00 AM - 07:30 PM |
| Friday | 09:00 AM - 07:30 PM |
| Saturday | 09:00 AM - 07:30 PM |
| Sunday | 10:00 AM - 06:00 PM |
How to go there
Location
Places
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12. Goldenrod Park