Quick Facts About Wildflowers Salon & Spa
Wildflowers Salon & Spa has received mostly positive feedback from customers, with comments highlighting the skill, talent, and experience of the stylists, the cleanliness of the salon, and the friendly atmosphere. However, there is also one negative comment regarding customer service. Let's discuss the strengths and weaknesses of Wildflowers Salon & Spa using these comments.
Strengths:
1. Skillful and Talented Stylists: Multiple comments mention the amazing job done by the stylists, specifically Laura and Jen. They have been able to fix bad haircuts and create stylish cuts that are easy to manage. This showcases the skill and talent of the stylists at Wildflowers Salon & Spa.
2. Helpful Styling Hints: Customers appreciate that the stylists at Wildflowers Salon & Spa not only provide great haircuts but also offer styling tips and hints to help them manage their hair on a daily basis.
3. Welcoming Atmosphere: Customers have praised the friendly and welcoming atmosphere at Wildflowers Salon & Spa. This contributes to a positive experience and makes customers feel comfortable.
4. Cleanliness: The salon is mentioned to be very clean, which is important for customers as cleanliness is associated with professionalism and attention to detail.
5. Range of Services: One customer appreciated that Wildflowers Salon & Spa offers all the services they need in one place. They specifically mentioned the addition of a massage room and praised the professional massage therapist. This indicates that the salon has a diverse range of services to cater to different customer needs and preferences.
6. Good Price: One customer mentioned that the salon offers good prices. This can be a significant advantage for attracting customers, especially those who are price-conscious.
Weaknesses:
1. Customer Service Experience: One customer had a negative experience with customer service. They mentioned that the receptionist seemed annoyed when they called for an adjustment to their haircut and that they never received a call back. This indicates a potential weakness in customer service and communication.
Based on the provided comments, it is evident that Wildflowers Salon & Spa has several strengths, including skilled and talented stylists, a welcoming atmosphere, cleanliness, a range of services, and competitive prices. However, one weakness that needs to be addressed is the customer service experience, as this negative experience may deter potential customers.
In order to address this weakness, it is crucial for Wildflowers Salon & Spa to improve their communication and customer service. This can be achieved by ensuring that receptionists are trained to handle customer inquiries and complaints in a friendly and helpful manner. Additionally, the salon should prioritize timely follow-up with customers to address any concerns or issues they may have. By improving customer service, Wildflowers Salon & Spa can enhance the overall customer experience and increase customer satisfaction.
Overall, Wildflowers Salon & Spa has more strengths than weaknesses based on the provided comments. By capitalizing on their strengths and addressing the weaknesses, the salon can continue to attract and retain customers, ensuring their success and growth in the competitive salon and spa industry.
Best TL Reviews
Laura has amazing skill, talent and experience. I went in with a very bad haircut and she managed to correct and create a styled cut that looks great and is easy to manage. She also gave me helpful styling hints. I will definitely return to Wildflower!
Jen was amazing and fixed my haircut that another hair stylist did. Everyone there is extremely nice and the salon is very clean! ????
Always great service and everyone is so welcoming. Love this place and love getting my hair done.
Lura always does an amazing job on my hair! The atmosphere is fun and up beat and the stylists are super friendly. Love coming here and will continue to come back!!!
This place had good reviews so I have it a try since I need a go to salon. Good price too. Unfortunately, the customer service wasn't the best. Crystal cut my hair and was so sweet. She wanted it just right for me and told me to come back if it wasn't just right. I tried to call for an adjustment and the receptionist seemed rather annoyed with my call. She told me she would give the message to the stylist since she didn't have availability. I never received a call so I called back a few days later. Nothing came of it and I was just told there were no availabilities so I ended up having to keep my cut, even though it needed fixed. I guess I will be finding a new salon.
Was today in your salon of Wildflowers. I plunged into the atmosphere of comfort and aesthetics. I liked it so much that they have all the services in one place. A massage room was also opened. Hands from God. Professional massage therapist. Thank you very much, Zalina. I got the massage I have been looking for for a long time. Bravo!!! Good luck and prosperity to your salon!!!
New to the area first time there and Jen was wonderful ! She took her time with me and my hair looked wonderful. Would highly recommend
Prices are ver reasonable as well.
This is by far the best salon and spa in the greater Cincinnati area! The stylists are so great and up on all the latest styles those other solon's in the maineville area are like going and letting a bunch of children style your hair so with that being said you should go to wildflowers and see for yourself the highly skilled stylists and get your hair did!
Place Pictures
Wildflowers Salon & Spa Info
Amenities
Health & safety
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Appointment required
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Mask required
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Staff wear masks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 10:00 AM - 08:00 PM |
| Wednesday | 10:00 AM - 08:00 PM |
| Thursday | 10:00 AM - 08:00 PM |
| Friday | 10:00 AM - 03:00 PM |
| Saturday | 09:00 AM - 03:00 PM |
| Sunday | Closed |
How to go there
Location
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