Quick Facts About Nails Lacquer
Nails Lacquer Place, based on the comments provided, has both strengths and weaknesses. In order to fully assess the salon, it is important to analyze each comment and consider the different aspects mentioned.
Starting with the strengths, one comment praises the salon for making the customer feel like a Disney princess. This indicates that the staff at Nails Lacquer Place goes above and beyond to provide exceptional service and create a positive experience for their customers. This is a significant strength as it demonstrates their ability to deliver a high level of customer satisfaction.
Another positive comment highlights the salon's efficiency and ability to keep customers patient and seated, even with a limited number of staff members. This shows that Nails Lacquer Place is well-organized and manages to handle customer flow effectively, which is especially important during the pandemic. Additionally, the person specifically mentions James as providing great service and expresses gratitude, indicating that the salon has skilled and attentive technicians.
Furthermore, a comment mentions the long-lasting nature of the gel polish applied at the salon. This suggests that Nails Lacquer Place uses high-quality products and provides expert application techniques, resulting in durable and beautiful nails. The fact that the salon was willing to fix a chipped gel nail without hesitation also demonstrates their commitment to customer satisfaction.
Moving on to the weaknesses, one customer had a negative experience with the application of acrylic gel nails. They describe the technician's work as chunky, messy, thick, uneven, and with missed spots. Furthermore, they mention that the technician had difficulty due to a physical disability and the salon was unclean and unhygienic. This comment reflects serious weaknesses in the salon's technical skill, cleanliness, and overall quality of service.
Additionally, another customer had a similar negative experience with the quality of nail application. They describe their nails as thinly applied, leading to breakage just two days later. The customer requested a refund, but the salon only offered to redo the nails, which made the customer uncomfortable. This indicates a lack of satisfaction guarantee and a failure to address customer concerns, which are significant weaknesses.
A further weakness is mentioned in a comment about gel polish coming off almost entirely from a customer's granddaughter's nails within hours of application. This suggests that the salon may have issues with the longevity and durability of their gel polish application, which could be a result of improper technique or low-quality products.
Finally, one customer mentions that the staff at Nails Lacquer Place are not the friendliest and do not engage in much small talk or chit chat. While this may not be a major weakness for everyone, some customers value friendly and engaging staff interactions during their salon visits.
In conclusion, Nails Lacquer Place has strengths in terms of creating a princess-like experience, effective customer management during the pandemic, long-lasting gel polish, and skilled technicians like James. However, weaknesses are evident in the poor quality of nail application, cleanliness issues, lack of satisfaction guarantee, problems with the durability of gel polish, and the perceived unfriendliness of the staff. To improve, Nails Lacquer Place should focus on improving the technical skill and cleanliness of their services, addressing customer concerns more effectively, and working on enhancing the friendliness and communication of their staff.
Best TL Reviews
The tech did a terrible job doing my acrylic gel nails. She made them chunky, messy, thick, uneven, and missed so many spots. She had difficulty doing my nails because she really only had 1 hand and maybe 6.5 fingers total. I didn't judge her from the beginning and gave her a fair chance, obviously she works there for a reason. Well she kept maneuvering my hands to accommodate her and it was uncomfortable for me and she kept pulling my hand aggressively to do so. She just wasn't capable of doing certain techniques due to her disability and while I feel for her, it's not fair that I had to pay full price for poor quality service. The salon itself was not clean whatsoever and she wasn't hygienic in any of her practices and took many short cuts. I hate that I have to make this review, and I hate my nails even more.
I am very happy with the service! I have not been in a salon in 40 years, and they made me feel like a Disney princess. All I had done was get my toenails painted. They looked so pretty and I feel like they go above and beyond for their customers.
So happy I decided to come here today, even though it was only 3 people working they all did a great job keeping everyone patient and seated. I highly recommend making an appointment ahead of time. Its the best way to go during the pandemic. James did great!!! Thank you.
I took me and my sister here (as it was her first time ever getting her nails done) and both of our nails came out horrible. I asked for a refund, and for them to soak them off. And they told me no. They’ll just redo them, unfortunately I did not feel comfortable going back. They were so thinly applied one of my nails broke 2 days later. Just an overall horrible experience. I will never come back. I never leave reviews, and it makes me upset to even have to leave a bad review. But, I paid $53 for my nails. Save your time and money, and go somewhere else.
I go here because it is conveniently located for me. I recommend making an appointment. Are they the friendliest staff? Not at all. Do they listen and accommodate your needs? Yes they do. Ive had decent pedicures done that last, and gel polish that lasts and lasts! Last time I had one gel nail chip. I went back and they fixed it for me. No questions asked. Squeezed me in between the other clients. I was thrilled. The other 9 looked great and I didn’t want to take them all off due to one chip. It stayed on for 3 weeks! I thought this was absolutely great. If you don’t like how they take off the gel, soak it off at home. That’s what I do. I have never had a bad experience. Just don’t expect lots of small talk and chit chat!
Got my granddaughter nails done with gel polish and it came off almost all her nail except 3 nail by the morning! $25 wasted
Always a pleasant experience @ Nail Lacquer. James is awesome and great with detail, shape and design. I love my nails! Thank you ☺️
Love love love this nail shop it’s more than that to me because I adore James and Amy they are my favs!!!!! Not to mention very professional,neat and clean ❤️❤️❤️❤️
Place Pictures
Nails Lacquer Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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