Quick Facts About Elan Nails
Elan Nails has received mostly positive feedback from customers, showcasing some of its strengths that contribute to its success in the nail salon industry.
One of the major strengths of Elan Nails is its excellent customer service. Multiple comments mention the friendly and accommodating staff who take their time to provide a thorough and relaxing experience for customers. The salon's employees are praised for their professionalism and patience, answering any questions or concerns that may arise. The owner is particularly commended for treating both employees and customers with kindness and respect.
Another strength highlighted by customers is the cleanliness of the salon. Comments mention that the workers maintain a super clean environment, which is crucial for a hygienic and comfortable experience. The emphasis on hand-washing and strict adherence to safety measures, such as wearing masks, is seen as a testament to the salon's dedication to customer and staff well-being.
Elan Nails also excels in creating a peaceful and relaxed atmosphere for customers. The ambiance of the salon is described as calm and inviting, making it a pleasant place to visit for nail treatments. The hi-tech and comfortable pedicure chairs add to the overall relaxation and enjoyment of the experience. The salon's attention to detail, such as providing a princess crown for a young customer, demonstrates their commitment to going above and beyond to make each customer feel special and valued.
Many customers appreciate the quality of the services provided at Elan Nails. Comments mention the fabulous work done by the salon, with long-lasting results for both nails and toes. The durability of the manicures and pedicures is particularly appreciated by those with busy schedules who value the convenience of appointments that last three or more weeks. This durability also highlights the skill and expertise of the salon's technicians.
The positive experiences shared by customers indicate that Elan Nails has cultivated a strong reputation within the nail salon industry. Through their excellent customer service, emphasis on cleanliness, peaceful atmosphere, and high-quality services, the salon has gained loyal customers who highly recommend it to others.
While the majority of comments are positive, there is one negative review that should be addressed. According to the customer, they had a terrible experience with the manager, who yelled at them in front of the entire salon. This incident showcases a weakness in the salon's customer service and professionalism. Such behavior is unacceptable and can tarnish the reputation of the business. It is important for the salon to address and rectify this issue to ensure that all customers feel valued and respected.
In conclusion, Elan Nails has numerous strengths that contribute to its success in the nail salon industry. These strengths include its excellent customer service, cleanliness, peaceful atmosphere, and high-quality services. However, it is crucial for the salon to address any weaknesses, such as the incident mentioned in the negative review, in order to maintain its positive reputation and continue providing exceptional experiences for customers.
Best TL Reviews
Love this place. Great customer service, not like some aces where you're just rushed in and out. Or at least the women that did my pedicure was very friendly, and took her time. Can't remember her name, but I will go back. Peaceful, relaxed atmosphere.
Great experience! Professional and relaxing environment, everyone there was very nice! Didn’t feel rushed. Jennifer did a great job on my pedicure. Will definitely be back again!
The owner is the sweetest person. The work they do is fabulous. They are super clean and everyone speaks English all the time. You won't find a better place anywhere.❤️
First time there and came highly recommended. Very thorough and took there time. Hoping they last 3wks. ????
This place is very clean and the workers are very friendly. They do a good solid job and my toes and nails last 3+ weeks which I appreciate because fitting appointments into my schedule is hard. What I admire most is how the owner treats her employees and how accommodating she is to them. She also treats the customers very well and is a very sweet lady. Best nail salon I’ve been to and much better than the ones in cities that charge double what they do. 10/10!
The worst nail experience ever. I had the manger doing my nails and he yelled at me in front of the entire salon for asking to get my nails done shorter. The shapping was AWFUL.
This nail salon is fantastic. The experience we had here was more than what you would expect from a nail salon. I called and made an appointment and asked if my daughter (5 yr. old) could get her toes painted too. They said of course bring the princess! Well they DEFINITELY treated her like a princess from the moment we walked in to the minute we left. The environment was also very clean and pedicure chairs were hi-tech and very comfortable. My daughter received a princess crown for her to keep while she was getting her pedicure. The look on her face and the kindness they showed her was priceless. They truly go above and beyond for their customers here. Loved it and will be back!!
It was an excellent experience. I LOVE that everyone washes their hands before anything else. It means they care about their clients and themselves. I don’t mind wearing a mask, it helps keep us safe. Z did my nails and he was awesome. Answered all my questions with patience (I’m sure he’s answered them all over and over) and my nails look awesome. And I love that they only take appointments, makes my life so much easier not waiting for an appointment time that really isn’t an appointment time.
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Elan Nails Info
Amenities
Health & safety
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Appointment required
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 06:30 PM |
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| Tuesday | 10:00 AM - 06:30 PM |
| Wednesday | 10:00 AM - 06:30 PM |
| Thursday | 10:00 AM - 06:30 PM |
| Friday | 10:00 AM - 06:30 PM |
| Saturday | 10:00 AM - 05:00 PM |
| Sunday | Closed |
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