Quick Facts About TV Nails
TV Nails Place has both strengths and weaknesses, as indicated by the comments. In this analysis, I will discuss the strengths and weaknesses based on the comments provided.
Starting with the strengths:
1. Friendly and professional service: One commenter mentioned that the staff at TV Nails Place were always friendly and professional. This is a positive aspect of the salon as it creates a welcoming and comfortable environment for customers.
2. Fast service: Another customer praised the salon for its quick service. Being able to accommodate customers in a timely manner is always a positive aspect of any business, especially in the beauty industry where customers often have limited time.
3. Quality work: A customer complimented the salon for providing quality work. This is an important aspect for any nail salon as customers expect their nails to be done professionally and to a high standard.
Moving on to the weaknesses:
1. Rude and unprofessional staff: Several comments mentioned that the staff at TV Nails Place were rude and unprofessional. This is a significant weakness as it can greatly impact the overall customer experience and deter potential customers from returning or trying out the salon.
2. Inconsistent pricing: One commenter mentioned that the salon increased prices every time they went. Inconsistent pricing can be frustrating for customers and may lead them to seek services elsewhere.
3. Poor nail quality: Multiple comments criticized the quality of the nails done at TV Nails Place. Customers mentioned issues such as nails being too thick, lumpy, and chipped shortly after the application. This reflects poorly on the salon's ability to deliver satisfactory services.
4. Lack of cleanliness and hygiene: A customer mentioned unsanitary practices at the salon, such as not changing out towels and not wearing gloves. This is a major concern as cleanliness and hygiene are crucial in a nail salon to prevent the spread of infections and ensure customer safety.
5. Lack of customer satisfaction: Several comments expressed dissatisfaction with the salon's inability or unwillingness to address customer complaints. This is a significant weakness as it demonstrates a lack of commitment to customer satisfaction and may lead to a decline in customer loyalty.
In conclusion, despite some positive aspects such as friendly service, quick service, and quality work, TV Nails Place has significant weaknesses. These weaknesses include rude staff, inconsistent pricing, poor nail quality, lack of cleanliness, and a lack of customer satisfaction. These weaknesses can greatly impact the salon's reputation and customer satisfaction levels. It is important for the salon to address these weaknesses and make improvements to ensure customer loyalty and success in the long run.
Best TL Reviews
Absolutely the worst nails I have ever had!!! The 1st woman was beyond rude and nasty!!! And when I said something about the nails not being ok with me, she got hateful and she went to get someone else. The second lady “attempted” to fix them and did not. It’s only dip over my natural nail which I’ve gotten for years. These nails are so thick they look disgusting… and the nails are lumpy and the dip doesn’t even cover my whole nail!! I was still charged full price and let to walk out of the salon representing their business with absolutely horrible nails!! Highly recommend going elsewhere!!!
First time ever going to this salon and will DEFINITELY be my last! I went last Tuesday ; October 18th to get a full set with gel polish.. I was pleased with the set when I left, but it’s only been 1 week(7 days) since I got them done and my nails ALREADY need a fill in ???? they look like I’ve had them on for 3+ weeks! I have never ever experienced this before ; my nails never look this bad 7 days after getting a BRAND NEW GEL SET!! My nails do not have a quick growing, I normally need a feel in about 2.5 weeks! save your time and money and take it else where!
i got my nails done two days ago both my thumbs are chipped i asked for coffin shape and they pretty much gave me square the man doing my nails wasn’t even looking when he was filing or painting he wasn’t hurting me with the drill and didn’t even apologize when i made it obvious it hurt the nail it’s self isn’t even smooth they were very unsanitary didn’t change out towels from previous customers or wearing gloves never been to a nail salon that didn’t put cuticle oil on the nails or make me wash them i’m never going back that was a absolute waste of my time and money i want a refund but from the reviews i’ve read it seems they won’t even fix the nails for you when they messed it up so i’m not even going to bother do not go here it is not worth it
First, I have to say Kelly is a perfectionist! I have walked pass this nail salon many times but I stopped in today and I am amazed with the quality of work. I was greeted within seconds. The space is very big and it was busy for a Sunday but they took me in super quick. Kelly was a great listener and very professional. I had a Pinterest nail idea but they didn’t have the right products but we came up with a different concept. I’m so happy with the end result. Will be coming back!
They say a picture is worth 1000 words. What do these say...I'm very disappointed today with the outcome of my 30 dollar color change. I like the color but it looks as if a child did them. I doubt I'll be back. I just hope I can find someone to fix this. This color change is costing me more than I bargained for.
Had my 8 year old granddaughters nails done with Christmas artwork. She loved it , nice people and fast service. Quality work. In the Blue Ridge Mall.
Always friendly and professional. This is definitely a great spot for all manicure and pedicure needs. Definitely make an appointment because they get busy quite often.
Used to go here regularly but every time I went it was 5.00 more. Very rude and my nails lifted within a week! I’ll never go back there! Don’t waste your hard earned money there when there are other nail salons that will appreciate your business!
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