Quick Facts About Headline Hair Designers
Headline Hair Designers has received a mix of positive and negative comments from customers. It is important to analyze and understand these comments in order to identify the strengths and weaknesses of the salon.
One of the major strengths of Headline Hair Designers is the positive feedback regarding the quality of service and expertise of the stylists. Comments such as "best hair color I've ever had!!!" and "amazing job" reflect the skill and talent of the stylists at the salon. Additionally, the comment about Tammy's "knowledge of color correction and cut" further reinforces the expertise available at the salon. These positive comments indicate that customers are satisfied with the overall service and results they receive from the stylists.
Another strength of Headline Hair Designers is the recent addition of professional facials and massages, as well as the launch of their own skincare line. This diversification of services indicates a commitment to constantly improving and expanding the offerings to meet the needs and preferences of different customers. The comment about the addition of a spa also suggests that the salon is proactive in keeping up with industry trends and offering a comprehensive range of services.
The fact that Headline Hair Designers is a family-owned business is also seen as a strength. Customers appreciate the personal touch and the dedication that comes with a family-owned business. The comment about the owner, Jeremy, and his team doing an "amazing job" highlights the positive relationship and trust customers have with the salon.
However, there are also weaknesses pointed out in some of the negative comments. One customer had an extremely negative experience, mentioning "brown splotches," "fried hair," and a "worst color job." This suggests a lack of attention to detail and poor execution of the requested services. The fact that the customer left in tears and felt mistreated by the stylist further highlights the weakness in customer satisfaction and service. The high price charged for the unsatisfactory service also reflects poorly on the salon's pricing strategy.
Another weakness that can be inferred from the comments is the potential lack of consistency. While some customers rave about the amazing haircuts they receive from Jeremy, others do not mention specific stylists and focus more on the overall service. This inconsistency might indicate a lack of standardization or quality control within the salon.
Furthermore, there is a comment about the salon moving to a new location. While this can be seen as a positive move for expanding the business, it could also be a weakness if it disrupts the customer experience or if the new location receives negative feedback in the future.
In conclusion, Headline Hair Designers has several strengths including positive customer feedback regarding the skill and expertise of the stylists, the recent addition of spa services, and being a family-owned business. However, there are also weaknesses highlighted in negative comments, such as issues with service execution, lack of consistency, and potential disruptions due to relocation. The salon should focus on addressing these weaknesses and building on its strengths to ensure customer satisfaction and success in the future.
Best TL Reviews
I have been getting my hair done since I was 16, & now at 55 I can tell you best hair color I've ever had!!! Gracie was a delight, & was so good!!!!! If you see the before & after picture, you will be amazed!!!!
Love this place. Everything from the service, the high quality color, the “cruelty free” products as Jeremy says, and now the addition of professional facials and massages. This is how business should be done.
Love that this is a family owned business and Jeremy, Cristen, Harley and their team do an amazing job. Just launched their own skincare line and just added a spa as well! Definitely check it out!
Worst experience of my life. Left there with brown splotches all over my face and neck and fried hair. The worst color job I have ever experienced. I don't expect I'll ever set foot in there again and I don't recommend anyone else to either. My hair was destroyed and what I asked for wasn't even close to what he did. I have never cried over a salon visit but I left there in tears! When I told him it wasn't what I asked for and that I was very upset he was very cold and arrogant. Charged me $250 to destroy my hair. Never again.
Jeremy consistently gives amazing haircuts! It's always a great experience when I visit Headlines!
If Michael Jordan were to learn the haircut business, he would have gotten trained by THIS guy!! Never have I received a better quality haircut! I was already VERY good looking, now I’m over the top.
They’re moving to St Mary’s to open a new location and I’m certain it’ll be epic with an Italiano twist ????
A+ ….. I’ll be back
Best hair dressers around. Tammy's knowledge of color correction and cut was fabulous.
We are new to the area and our neighbor suggested Headline. We booked the girls with Elizabeth and she was wonderful. She took her time and listened to what both the girls wanted, then helped guide them based on what would work best for their face and hair type. Give her a try. You will not be disappointed.
Headline Hair Designers Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 07:30 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 04:00 PM |
| Sunday | Closed |
How to go there
Location
Places
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