Quick Facts About Ashten's Salon
Ashten's Salon has several strengths based on the comments provided. The first strength is the welcoming and comfortable atmosphere of the salon. Many customers mention that it feels like hanging out with friends, creating a friendly and relaxed environment for clients. This is a significant advantage as it helps to establish a positive and comfortable experience for customers.
Another strength of Ashten's Salon is the excellent work done by Matthew, particularly in permanent makeup. Customers praise his attention to detail and perfectionism, indicating that he is skilled and talented in his craft. This is an important strength as it establishes a reputation for quality work, attracting customers who are looking for exceptional results.
The salon also receives positive comments about specific staff members, such as Hannah and Tia. Customers mention that they have been going to these stylists for years and trust them with their hair. This loyalty and trust indicate that these stylists have developed a strong rapport with their clients and consistently deliver satisfying results. This loyalty helps to build a solid customer base and generate repeat business.
Additionally, customers appreciate the professionalism of the staff at Ashten's Salon. They mention that they feel comfortable and confident in the skills of the stylists, emphasizing that they are the only people they trust with their hair. This professionalism is crucial as it cultivates trust and establishes the salon as a reliable and reputable establishment.
Furthermore, the salon is commended for providing a clean, family-friendly environment. This is appealing to customers who prioritize a safe and welcoming space for themselves and their loved ones. Creating a family-friendly atmosphere can attract a wide range of clients, including families and individuals who value a wholesome experience.
However, despite these strengths, there are weaknesses that emerge from the comments. One significant weakness is the negative experience described by a customer with a stylist named Ally. This customer had a bad hair color experience, with the stylist using the wrong color toner and leading to bright red roots. The customer had to return twice for correction, resulting in additional charges. This incident suggests a lack of attention to detail and proper color matching, which can be a significant drawback for clients seeking high-quality hair coloring services.
Furthermore, the customer mentioned that Ally denied using the wrong color and offered poor advice, such as recommending clarifying shampoo every 3-4 washes. This points to a lack of accountability and professionalism on the part of the stylist. Providing incorrect advice and denying mistakes can erode trust and result in dissatisfied customers.
Another weakness indicated in the comments is the use of baking soda on a customer's hair to "clarify" before a service. This resulted in damage and breakage, which showcases a lack of knowledge or proper hair care techniques. Using harsh, abrasive substances like baking soda can cause severe damage and undermine the salon's reputation for expert care and professionalism.
In conclusion, Ashten's Salon has several strengths that contribute to its positive reputation. The welcoming and comfortable atmosphere, skilled staff, professionalism, and family-friendly environment all serve as strengths. However, weaknesses are also evident, including poor experiences with a stylist named Ally and questionable practices like using baking soda on hair. These weaknesses highlight areas where improvements can be made to ensure consistently high-quality services and customer satisfaction.
Best TL Reviews
The shop is small but welcoming. It feels like hanging out with your friends. Matthew does fabulous work. I had permanent makeup done and he's an absolute perfectionist!
Do not go to ally, yes she was super nice but she messed my hair up bad amd gave worst advice that has taken my hair a year to recover from. I received highlights, she put the WRONG color toner on my roots turning then BRIGHT RED. I was not charged for initial service but was charged for the 2x i had to go back for correction. She denied using wrong color and told me it was the well water, or medication i was taking, ect ect. She recommended using clarifying shampoo (which i purchased there at high dollar) every 3-4 washes, i have super fine hair and do not use products or heat to style, upon researching and talking with other stylists this was wrong recomendation. It over dryed my hair causing severe breakage and loss of hair. She also used baking soda on my hair to "clarify" before service. Leading to damage and breakage.
Very comfortable,very friendly. Hannah did my eyebrows and squeezed in time to wash and style my hair. I liked it so much that I'm going to have her doy hair for my wedding.
Tia is amazing been going to her for years. Love you girly
Super professional and the only person I let touch my hair on the mountain
Highly recommend Matt for eyebrows (he's probably equally good at any permanent make up, but brows is all I got)!
My hair was perfect for my wedding. Candice was amazing.
Mathew and Allie are the best! I've been going to them for over a year now. I go to Matthew for my eyebrows and liner and Allie for my hair. They both know what they are doing. They are extremely professional and provide a clean family-friendly environment.Definitely recommend checking them out.
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Ashten's Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 05:00 PM |
|---|---|
| Tuesday | 09:00 AM - 06:00 PM |
| Wednesday | 09:00 AM - 06:00 PM |
| Thursday | 09:00 AM - 06:00 PM |
| Friday | 09:00 AM - 06:00 PM |
| Saturday | 09:00 AM - 05:00 PM |
| Sunday | Closed |
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