Marlow Food Market

+1 580-658-6360

610 S Broadway St, Marlow, OK 73055 United States of America

Open Today: -

Quick Facts About Marlow Food Market

Strengths: 1. Friendly and helpful employees during the day, particularly the older individuals. 2. Meat department offers frequent sales, providing customers with cost-effective options. 3. Landy, one of the employees, is highly regarded for being nice and helpful. 4. Good customer service overall, with employees consistently being friendly and helpful. 5. Old-school charm and atmosphere, providing a unique shopping experience. 6. Considered one of the best customer service stores in the area. 7. Good quality meat products available at a low cost, making it worth traveling from other towns to shop there. 8. Despite being a small town grocery store, it has a big heart and does well in serving the community.

Weaknesses: 1. Inconsistent customer service experience depending on the time of day, as some of the teenage employees are not customer-friendly. 2. Deli closure may limit the availability of certain food options for customers. 3. Limited variety and options compared to a larger supermarket like Walmart. 4. Some customers may find the store's limited selection and small-town vibe as drawbacks, especially if they prefer a more modern shopping experience. 5. The comment about the "????" is unclear and does not provide specific feedback for improvement.

To further expand on the strengths and weaknesses:

Strengths:

1. Friendly and helpful employees during the day, particularly the older individuals: The positive customer service experience offered by the older employees can create a welcoming and pleasant atmosphere for customers. Their knowledge and willingness to assist can enhance the overall shopping experience.

2. Meat department offers frequent sales, providing customers with cost-effective options: The ability to purchase meat products at a reduced cost due to frequent sales is a significant advantage for customers. This can attract customers and encourage them to continue shopping at Marlow Food Market.

3. Landy, one of the employees, is highly regarded for being nice and helpful: The presence of an employee like Landy adds value to the store's overall customer service. Customers appreciate having a friendly and helpful employee who stands out positively in their shopping experience.

4. Good customer service overall, with employees consistently being friendly and helpful: Multiple comments highlight the store's commitment to providing good customer service. When customers consistently experience friendly and helpful employees, it creates a positive reputation for the store and encourages repeat business.

5. Old-school charm and atmosphere, providing a unique shopping experience: The nostalgic atmosphere of the store can be appealing to customers who enjoy a traditional or "down home" feel. This unique shopping experience sets Marlow Food Market apart from larger supermarkets and may attract customers who prefer this ambiance.

6. Considered one of the best customer service stores in the area: The mention of Marlow Food Market being one of the best customer service stores in a long time reinforces the positive experiences customers have had. This recognition can boost the store's reputation and attract new customers as well.

7. Good quality meat products available at a low cost, making it worth traveling from other towns to shop there: The comment about the meat department offering great quality at a low cost suggests that the store has a competitive advantage over other local options. The willingness of customers to travel from other towns to shop there demonstrates the trust and value they place on the store's meat offerings.

8. Despite being a small town grocery store, it has a big heart and does well in serving the community: Marlow Food Market's ability to build a strong community presence is a strength. As a small-town grocery store, it has the advantage of connecting with customers on a personal level and catering to the specific needs of the community it serves.

Weaknesses:

1. Inconsistent customer service experience depending on the time of day, as some of the teenage employees are not customer-friendly: The mention of teenage employees not being customer-friendly can be a concern for customers. Inconsistent customer service experiences can result in a negative impression of the store.

2. Deli closure may limit the availability of certain food options for customers: The closure of the deli can be disappointing for customers looking for specific food options. It limits the variety of prepared foods available and may lead some customers to seek alternative options elsewhere.

3. Limited variety and options compared to a larger supermarket like Walmart: As a small-town grocery store, Marlow Food Market may not offer the same wide range of products as larger supermarkets like Walmart. This can be a drawback for customers who prefer a larger selection or specific brands that may not be available.

4. Some customers may find the store's limited selection and small-town vibe as drawbacks, especially if they prefer a more modern shopping experience: While the old-school charm is seen as a positive by some, others may view it as a drawback if they prefer a more modern shopping experience. The limited selection and small-town vibe may not cater to the preferences of all customers.

5. The comment about the "????" is unclear and does not provide specific feedback for improvement: The vague comment about the "????" does not offer any clear indication of what the customer's issue or concern is. This feedback is not helpful in identifying areas of improvement for Marlow Food Market.

Best TL Reviews

Depending what time of day you in, it can either be great or not so great. Some of the teenagers working in there are not customer friendly. They seem like they just hate being there. During the day the older individuals are all usually friendly and very helpful. They have meat on sale often which is helpful. Landy is one of the nicest people that works there.

One of the best customer service stores I've found in a long time.

The employees have always been helpful and friendly. My opinion changed by a few hours, and a new visit. I have enjoyed more than once a sale on Hickory Smoked Bacon generously offered at the cigarette counter. Thank you Mgm't, and swine rancher. I am one happy customer. Tap my name above for more examples of my and my family's life in America.

The employees are so nice and the food is good too

The employees were all very friendly and helpful. The deli was closed but it looked to have some good food. I will probably return the next time I'm passing thru town.

I love this little grocery store. The workers are friendly. It's got an old school flare. Don't expect a walmart experience it is a small town, down home kind of store.

A small town grocery store with a big heart. They do well.

Ok this is a little ????. There meat department I have found to be great quality at a low cost. Friendly staff and great sales. I'm from Duncan and travel here to do my shopping.