Koch's

+1 814-539-8020

408 Strayer St, Johnstown, PA 15906 United States of America

Open Today: -

Quick Facts About Koch's

Koch's Place is a local grocery store and sub shop that has recently undergone a change in ownership. While some customers have positive feedback and continue to frequent the store, others have expressed dissatisfaction with the changes made since the new owners took over.

One of the strengths mentioned by customers is the quality of the subs. Many customers have praised the sandwiches, mentioning that they are delicious and highly recommendable. The employees have also been mentioned as quick and pleasant, providing a positive customer experience. Additionally, some customers appreciate the convenience of the location, especially those who live in close proximity to the store.

Another strength of Koch's Place is the reasonable prices. Despite a mention of the prices going up slightly under new ownership, many customers still find the prices to be reasonable compared to other alternatives. This affordability is mentioned as a positive aspect of the store, making it an attractive option for individuals on a budget.

The long-standing history of the store is also seen as a strength by some customers. Koch's Place has been operating for a considerable amount of time and has garnered a loyal customer base over the years. Some customers mention that they have been going there since they were children and that the place has remained consistent in terms of atmosphere and food quality.

However, there are also weaknesses mentioned by some customers. One recurring complaint is the decline in food quality since the change in ownership. Customers have mentioned that the food is not the same as it used to be, with some even claiming that it is terrible. Specific issues mentioned include stale bread, excessive lettuce, and a lack of filling ingredients such as meat and cheese. The mention of premade salads also raises concerns about freshness and quality.

Another weakness that has sparked negative feedback is the alleged customer service issue. One customer mentioned an incident where they were limited in the amount of a specific item they could purchase without any prior notice or signage indicating such limitations. This led to frustration and the perception that the customer was being treated unfairly. The lack of responsiveness from the store's Facebook page to negative comments and reviews has also been criticized, with some customers suggesting that the store may be trying to hide negative feedback.

Despite the mixed feedback, it is worth noting that some customers still express loyalty to Koch's Place. They appreciate the efforts made by the new owners to update the store cosmetically and improve the checkout process. These customers believe that the store has managed to retain its charm and will continue to support it.

In conclusion, Koch's Place has experienced both strengths and weaknesses since the change in ownership. While the subs and reasonable prices are mentioned as positive aspects, there are concerns about declining food quality and alleged customer service issues. The store's long-standing history and efforts to update the premises are viewed positively by some customers, but the mixed feedback suggests that improvements may still be needed to meet the expectations of all customers.

Best TL Reviews

Yeah idk it's been bought out. I used to go daily now I never go in. Tried to update store, but foods not the same,its terrible. Tried a sub and never again, bread was stale looked they put a whole head of lettuce on it hardly any actual meat or cheese. They premade salads.... ????. It is truly sad. I miss the old Koch's.....stuffs more expensive n it's not as good.

Been coming here since I can remember. The new owners did an amazing job and the subs are still great.

I will never go back there again. They tried to limit the amount of Blks I could buy just because they just got them in. A sale is a sale. It shouldn't matter if it's one person spending 15 dollars or 15 people spending one dollar. There was no sign posted stating that there was a limit on this item either. Tried messaging the Facebook page but they don't seem to care and I noticed that any negative comment that's mentioned on their posts, magically disappears. What are they trying to hide if they're not doing anything wrong? If they didn't treat their customers like this, they wouldn't have bad comments or reviews. How many others have they done this to? My money will go elsewhere.

Love Koch's subs. Employees are quick and pleasant. Highly recommend their ham salad and subs.

Have been going to this place since I was a kid and when it was at its original location. Under new ownership now but still the same place everyone has loved for years. They made a few updates as far as cosmetic and checking out makes things a bit smoother and it looks great in there. As always will go back.

Best subs in town. I drive from Salix just for their subs. I grew up in the westend and that was our go to sub shop. None of the others subs can compare. My kids love that they sale individual pieces of candy and ice creams. I hope it can stay the same. Enjoy your retirement!

Love the subs definitely recommend this place

Prices are reasonable, and they make great sandwiches!!????I have been going here for almost 10 years.The new Owners have taken the prices up a little bit but the service and the sandwiches are

outstanding and worth it!!????. And it's convenient for me because I only live a block away.P.S. And this is the 1st and only grocery store I ever comment on!!!