Pretty Nail

+1 803-732-8591

275 Harbison Blvd Ste DD, Columbia, SC 29212 United States of America

Open Today: -

Quick Facts About Pretty Nail

Pretty Nail place, according to the comments provided, exhibits both strengths and weaknesses. In order to fully understand the strengths and weaknesses of the salon, it is important to analyze the different aspects of the comments.

One of the key strengths highlighted by multiple comments is the cleanliness and peaceful ambiance of the salon. Customers appreciate the fact that the salon is well-maintained and provides a calming atmosphere. This cleanliness and peacefulness contribute to the overall positive experience for customers.

Another strength mentioned is the affordable pricing. Customers appreciate the fact that they can receive quality nail services at a reasonable cost. This affordability is seen as a positive aspect of the salon, as it allows customers to make it their regular nail stop.

The hospitality and pleasantness of the staff, specifically Linda and Ven, are highlighted as a strength. These employees are commended for their friendly and welcoming attitude towards customers. This positive customer service creates a pleasant and enjoyable experience for customers.

However, there are also several weaknesses highlighted in the comments. One of the main weaknesses mentioned is poor customer service. In one comment, a customer recounts a negative experience where they were met with rudeness upon entering the salon. The employee handling them did not have clear communication and the customer's nails were left incomplete. This lack of attentiveness and poor customer service led to dissatisfaction and a decision not to return to the salon.

Another weakness identified is subpar nail services. Customers have mentioned issues with their manicures and pedicures. Some customers complain about sloppy and rushed work, resulting in uneven polish application and polish on their skin. In another comment, a customer mentions that the salon failed to provide the desired design and ended up with bulky nails. These negative experiences indicate a lack of attention to detail and a failure to meet customer expectations.

Another weakness highlighted is inconsistent pricing and the need for redoing nails. Several customers complain that the price for a fill is the same as a new set, which they find unreasonable. Additionally, multiple customers mention having to redo their nails after visiting the salon. This inconsistency in pricing and the need for redoing nails showcase a lack of consistency and quality in the services provided.

Despite these weaknesses, one comment praises the expertise of the technicians and their ability to address problem nails. This showcases a potential strength of the salon in terms of skilled technicians who can provide long-lasting nails that do not break easily.

In conclusion, the strengths of Pretty Nail place include cleanliness, affordability, and the hospitality of certain staff members. On the other hand, the weaknesses lie in poor customer service, subpar nail services, inconsistent pricing, and the need for redoing nails. Despite the positive aspects, it is important for the salon to address these weaknesses in order to provide a consistently satisfactory experience for all customers.

Best TL Reviews

The salon is so clean and peaceful. Linda and Ven were so pleasant and hospitable. Prices are affordable and I will be making this my regular nail stop.

I was there over the weekend. I had my worst manicure there. Upon entering the door, I was ask, "What you want?". The whole place stared and I replied "A manicure". Then I was told, "Sit there". At this point I figured let me get it done, they can't mess up a manicure.

They did!!! ????

The woman that handled me, wasn't pleasant to have a clear conversation. She cut my middle finger, I discovered later. She left my nails bare with no top coat. I asked her about the top coat and she pretended to not understand and said I was finished.

At this point I paid and left. I won't be back there.

I've been coming here never had an issue, today I had the young Asian woman I think she's Danny's wife did a terrible job, she slapped the polish on like she was in a race against time or something. Simple toe nail polish and it looks awful like a 4 year old polished them, polish all over my skin and uneven coverage, he said he could fix them for more money. I had to leave there and come to another shop to have them redone, same color same brand, no issue. Will not return. People go to the salon to relax and get pretty, this trip was not relaxing and my nails were not pretty. Ms.Sam on the other hand is amazing, she takes her time and does an excellent job.

Danny did a fantastic fill in on my nails. He knew exactly what I wanted and it looks better than I have had at other salons. He was very pleasant to talk to during the process.

I had an Awesome experience at this location. Danny did an excellent job!! I will be coming back soon!

didn’t give me the design i wanted because they couldn’t do it , nails were bulky

They are really nice but the service isn't great. I went twice and each time I had to redo my nails and the price for a fill was the same as a new set. Really? I won't be going back

I have had problem nails forever but pretty nails is a spectacular salon with expert technicians who changed my life! My nails used to break within a couple days at other salons but these nails last forever! Thank you pretty nails I would refer this salon to everyone!!!