Cindy Nails

+1 863-471-0042

901 US-27 #35, Sebring, FL 33870 United States of America

Open Today: -

Quick Facts About Cindy Nails

Strengths:

1. Excellent customer service: Multiple comments mention the friendly and welcoming staff, as well as the attentive service provided by the nail technicians. This indicates that Cindy Nails place values customer satisfaction and strives to make each visit enjoyable.

2. Skillful nail services: Many customers express satisfaction with the quality of their nail services. The technicians are praised for their ability to execute specific requests, such as the stiletto shape acrylic gel. Positive comments about the nails looking good and the decent selection of colors suggest that the salon has a wide range of options for customers to choose from.

3. Affordable prices: One customer mentions that the pedicure was priced lower than usual, indicating that Cindy Nails place offers competitive prices. This could be a significant strength, as many customers appreciate finding affordable options without compromising on quality.

4. Good pedicures and spa services: Multiple comments mention positive experiences with the pedicures and spa services provided by Cindy Nails place. Customers appreciate the attention to detail, such as the good massages and the overall experience. This indicates that the salon is capable of providing a relaxing and satisfying spa experience to its customers.

Weaknesses:

1. Poor organization and time management: One customer had a negative experience where the salon failed to manage their appointments effectively. The customer's wife's appointment was not started when his own pedicure was completed, leading to a rushed visit and leaving the customer unsatisfied. This suggests that Cindy Nails place may struggle with time management and appointment scheduling.

2. Inconsistent manicure experience: One customer had a negative experience with their manicure, where the technician initially applied a lighter shade than requested. The response from one of the owners was unprofessional, and the customer felt disrespected. This indicates a possible lack of professionalism and communication within the salon, leading to a negative customer experience.

3. Poor permanent makeup services: One customer had a negative experience with permanent makeup services at Cindy Nails place. The customer mentions being left waiting for a long time and receiving subpar results. The lack of response and refusal to fix the mistakes highlight a weakness in the salon's ability to handle permanent makeup services.

4. Rushing customers out: While overall experiences with pedicures were positive, some customers mention feeling rushed out before their toes were dry. This indicates a lack of attention to detail and customer satisfaction, as customers should not feel rushed or inconvenienced during their visit.

Overall, Cindy Nails place demonstrates strengths in customer service, skillful nail services, and affordable pricing. However, weaknesses in organization, professionalism, and permanent makeup services need to be addressed to maintain and improve customer satisfaction.

Best TL Reviews

I went in today, a Saturday afternoon and they immediately greeted me and took me in. The man in the front did exactly what I asked which was a stiletto shape acrylic gel. He was nice and chatty and did a good job. I don’t get my nails done often but next time I’ll go back to them. I enjoyed it.

Cindy did an amazing job on my nails

Best experience ever! Super friendly staff and wonderful nails!!????

Decent selections of colors

My nails looked good, I liked the spa pedicure. Good massage.

Not very good. Had appointments for Wife - manicure and toe polish. Myself- pedicure. I was finished and they hadn't even started my wife. We had other appointments so had to leave. That's what appointments are for!!! Need to find a new place.

Pedicure was perfect. Manicure started out in a lighter shade i questioned her she said its the same turns out 3 shades lighter. Out comes one of the owners speaking in her language & slaps on a messy coat of the correct color & says ok problem solved! Never asked me what I wanted to do to fix this situation! Very unprofessional, never apologized for the mistake only said this is manufacturer fault. Needless to say i have never dealt with such poor quality of service ever!!! Paid for my "services" but deff lost a new customer i will never be back....

Pedicure was priced lower than usual. Love that change. I go for pedicures and I am always happy. Sometimes they rush you out before your toes are dry. Overall a good experience.

I had permanent makeup. I found another place to do nails because they will always say have a seat but get to you whenever. They rush the job which isn't that great.

Now the makeup....never ever go there for that. I was left waiting for close to an hour in the back. She said she put numbing stuff on me and I had to wait. Not true. Later she put the numbing stuff on and it took almost imminently. Certainly not an hour! She (Cindy) was out doing nails! My eyebrows are both a different size and very noticeable. I also had two 'tails' to the end of my eyebrow! Her and her husband refuse to make an appointment to see her again to fix it. I went to several other places and they all said I could only make the one 'good' eyebrow to match the bad one. I don't think so. It's a mess.

I wouldn't go here for free!!