Quick Facts About CL NAILS & DAY SPA
CL NAILS & DAY SPA has several strengths as noted by the positive comments. The atmosphere of the establishment is described as nice and clean, providing a pleasant experience for customers. The staff is also praised for their excellent customer service, with one customer mentioning that the salon is owned and operated by a sweet and hardworking family. This personal touch and support for local business is appreciated by customers. The quality of service is consistently mentioned, with customers expressing satisfaction with their manicures and pedicures. The attention to detail and the artistic skills of the nail technicians are highly regarded. The use of SNS dipping powder for manicures is recommended by multiple customers for its long-lasting and gentle effects on the nails. The salon also offers a variety of colors to choose from, giving customers options for customization. Prices are noted to be reasonable and customers feel that they are getting value for their money.
However, there are also some weaknesses that can be identified from the negative comment. One customer had an issue with the staff not being honest about the included items in a pedicure package. This lack of transparency and dismissive attitude from the staff led to a loss of trust from the customer. This indicates a potential weakness in communication and customer service.
In terms of strengths, the positive comments highlight several aspects of CL NAILS & DAY SPA that contribute to a positive customer experience. The cleanliness of the establishment and the nice atmosphere create a pleasant environment for customers. The friendly and welcoming nature of the staff is appreciated, as it makes customers feel comfortable and valued. The skill and attention to detail of the nail technicians are praised, with customers expressing satisfaction with their manicures and pedicures. The use of SNS dipping powder for manicures is a popular choice among customers, as it provides long-lasting results and is gentle on the nails. The reasonable prices of the services also contribute to the overall positive experience.
On the other hand, the negative comment suggests a weakness in terms of communication and customer service. The customer felt that they were not given honest information about the services included in a pedicure package, leading to a loss of trust. This indicates a potential weakness in terms of transparency and customer satisfaction.
Overall, CL NAILS & DAY SPA has several strengths that contribute to a positive customer experience. The cleanliness of the establishment, the friendly staff, and the skill of the nail technicians all create a pleasant atmosphere for customers. The use of SNS dipping powder for manicures and the reasonable prices of the services are also seen as positive aspects. However, the negative comment suggests a potential weakness in terms of communication and customer service, highlighting the importance of addressing customer concerns and maintaining transparency in order to build and retain customer trust.
Best TL Reviews
I went to this establishment today for the first time. My friend, Danny, and I both went to get pedicures. We walked in and the place had a nice atmosphere and was clean. We were seated in the chair and handed a small book menu of types of pedicures. As we were reading the descriptions, the man who seated us told us the lavender came with everything. So, I took a look and I repeated, it comes with all of this?... as I showed him the page and the bulleted list....and cutting me off....he said, "Everything. It comes with everything!" Therefore, my friend and I decided on the Lavender pedicure. We sat back and began to enjoy the pedicure. My friend was finished before me, and I noticed that they didn't do the paraffin sock on him. I questioned it and one of the ladies doing a pedicure next to me, said that it didn't come with the lavender. My friend brought me the menu and I looked at the bulleted list, and it stated paraffin socks three up from the bottom of the bulleted list. So, the man came back over and said, "No, you see ... look at these other pages, it says for $5 extra. See how it is highlighted." I said, but it doesn't say it on this page, it said it is included, but he pretty much dismissed me. I was angry and I expressed it as much. The young man that was doing my pedicure continued to do a good job. Despite the fact that he could probably feel my tension, he kept taking very good care to do a good job. Overall, I was pleased with the pedicure. However, because I felt like they were not honest about the one item being included, I will not be returning. I lost any trust that could have been built. At the very least, if he wanted a returning customer, he could have seen my point and understood that he was the one that kept saying, "It came with everything." For this reason, and this reason only, I will not return to this place of business. I am including the pictures. What do you think?
I recently moved to the Orlando area, and was kind of dreading the hunt for a new nail salon. How happy I was to have selected CL Nails as I am extremely pleased with the way my nails look. I needed to get them done for my wedding and they looked awesome. I found my new nail salon!
Was looking for a walk in, place in desperate need of a manicure and I call my friend I told her I need a good place wand affordable in the area, And she tell me about them. On point everyrhing was so relax, quiet calm place with great music relax ambience and they. A lady dis my pedi and a young guy did my mani. They were very detail and did a great job.. Definitely going back
I really enjoy coming here. It's owned and operated by a very sweet and hardworking family. They have excellent customer service and I enjoy getting to know them and support local business. I personally recommend getting the SNS dipping powder for your manicure. It lasts a long time, it's gentle on your nails and they can be removed at home (although it's important to note Charming Nails does not charge to remove them). They have many colors to choose from (pictured). It is always done with care. Weekdays are always less crowded, I'm in and out in 30-40 minutes.
One of my favorite places to get my nails done. The staff is nice and welcoming. I got the dipping powder set with these colors and I absolutely love it! Highly recommended!!
The purple was done 2 weeks ago. The green and gold were done tonight. Love!!
Quality service. I walked in for a mani-pedi and it was worth the wait. Mary was so artistic and professional with my nails. She gave me exactly what I wanted and more. Tu gave me an excellent pedicure. He was thorough and deligent. Thank you for making me feel pampered.
I got my nails done with SNS at a different shop yesterday and I hated them so I came here today in search for a new nail tech. I have never felt so warm and welcomed at a nail salon. Everyone was so friendly and conversational! Mary did my nails and took her time to make sure they were nice and even made style suggestions for me. Also, they are very reasonably priced! I will definitely be returning here in the future!
Poor service, you ask them for one thing and they do the complete opposite. I am NOT satisfied with my pedicure at all, my 3 year old daughter could’ve done it better.
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CL NAILS & DAY SPA Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
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