Quick Facts About Mi Hacienda
Mi Hacienda place, based on the comments provided, has some strengths and weaknesses. In order to provide a comprehensive analysis, we will consider both positive and negative aspects of the restaurant.
Starting with the strengths, many customers praised the quality and taste of the food. Some described it as delicious and very good, while others specifically highlighted the taquitos and enchiladas as being excellent. The comment that the restaurant makes its own hot sauce and it is phenomenal suggests that the establishment takes pride in its culinary creations. This is an important strength as good food is a crucial factor for customers when choosing a restaurant.
Another strength mentioned by multiple customers is the atmosphere of Mi Hacienda place. The comments described it as calm, friendly, and inviting. An inviting atmosphere is key to creating a positive dining experience for customers and encouraging them to return in the future. The fact that customers felt comfortable and enjoyed the ambiance is a positive aspect of the restaurant.
Several comments also praised the service provided at Mi Hacienda place. Phrases such as "great service," "polite waitresses and waiters," and "very nice" were used to describe the staff. These positive comments indicate that the restaurant values customer satisfaction and strives to provide a pleasant dining experience. Good service is essential in ensuring that customers feel appreciated and valued.
Additionally, some customers mentioned enjoying the drinks at Mi Hacienda place. The positive comments regarding the margaritas suggest that the restaurant offers a variety of tasty beverages. Offering enjoyable and refreshing drinks is a way to enhance the overall dining experience for customers.
On the other hand, there are also some weaknesses that need to be addressed. One common complaint from multiple customers is the quality of the service. Complaints of slow service, inattentive waiters, and a long wait for the menu indicate that the restaurant needs to improve in this area. Excellent service is crucial for customer satisfaction, and any shortcomings in this area can negatively impact the overall experience.
Another weakness mentioned by a customer is the lack of attention from the waiter. Despite praising the food and drinks, the customer mentioned that the waiter was not attentive to their table. In a customer-oriented industry like restaurants, attentive service is vital to ensuring that the needs and preferences of diners are met.
Inconsistencies in the quality of the food were also highlighted in one comment. While some customers praised the food, others found it to be only okay or not great. This indicates that there may be inconsistencies in the kitchen, which could lead to mixed experiences for customers.
Furthermore, there were complaints about the lack of options or extras included with certain dishes, such as the taco asada. Having to assemble the dish oneself can be inconvenient for customers, particularly if they were expecting a more complete and ready-to-eat meal.
The issue of the salsa dip being scarce and not being replenished when requested was mentioned by one customer. This highlights a lack of attention to detail and customer needs. Offering enough salsa or refilling it upon request is a small but important aspect of customer service.
In summary, Mi Hacienda place has several strengths that contribute to its appeal, including tasty food, an inviting atmosphere, and positive customer service experiences. However, there are also weaknesses that need to be addressed, such as slow or inattentive service, inconsistencies in food quality, and issues with the presentation and extra components of certain dishes. By focusing on improving the areas of weakness, Mi Hacienda place has the potential to further enhance the overall dining experience for its customers.
Best TL Reviews
The food was adequate. Nothing great. The waiter was curt. Never asked if we wanted an appetizer, and we did too. The restaurant was not busy at all on Saturday afternoon. The price was about $12.00 a plate plus drink. The taco asada only came with onions and chives. No tomato nor cheese, sour cream, avocado. You have to assemble it yourself, as if it was a fajita plate. The salsa dip was very good. The waiter brought more chips but no more salsa, and I even asked for more salsa.
Do not waste your time coming here.
The food was delicious! The drinks where good! Our waiter wasn’t very attentive to our table and it wasn’t really busy! It was a slow Sunday afternoon! The salsa was hot like we ordered and the food was made right and like we ordered with all its extras! So hats off to the chef but the waiter was not attentive so 3 stars!
The food is ok. The waiter service is terrible, I wait more than 20 minutes to get the menu and to check out.
Had a blast, good food. Great drinks. DELICIOUS taquitos
I love this place. great service, good food..great place to eat
The atmosphere was very calm and friendly The food was very good The service was very nice also the wait time was very fast and the food was hot and delicious I would recommend this place if you like good food and great service ????
This is hands-down the best Mexican restaurant in Columbus, and probably the county! They have great service, an inviting atmosphere, and polite waitresses and waiters, but their best attribute is their food. Very tasty and Mi Hacienda makes its own hot sauce and it is phenomenal! Their regular margarita is better than the top shelf, so I would recommend that. 5/5!
This trip we had a great lunch, the rice is very good and so are the enchiladas! They make a great margarita too! If we come back down we will definitely go back!
Place Pictures
Mi Hacienda Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible restroom
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Wheelchair accessible parking lot
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Wheelchair accessible seating
Popular for
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Solo dining
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Dinner
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Lunch
Atmosphere
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Casual
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Cozy
Crowd
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Tourists
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Groups
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College students
Health & safety
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Staff required to disinfect surfaces between visits
Dining options
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Dessert
Planning
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Accepts reservations
Service options
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Outdoor seating
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Takeout
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Dine-in
Offerings
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Vegetarian options
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Healthy options
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Quick bite
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Late-night food
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Small plates
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Coffee
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Comfort food
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Happy hour food
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Kids' menu
Amenities
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Good for kids
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High chairs
Today
Opening Hours
| Monday | 11:00 AM - 09:00 PM |
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| Thursday | 11:00 AM - 10:00 PM |
| Friday | 11:00 AM - 10:00 PM |
| Sunday | 11:00 AM - 09:00 PM |
| Wednesday | 11:00 AM - 09:00 PM |
| Tuesday | 11:00 AM - 09:00 PM |
| Saturday | 11:00 AM - 10:00 PM |
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Location
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