JC Mart Beauty Supply

+1 252-535-5090

1501 Julian R Allsbrook Hwy, Roanoke Rapids, NC 27870 United States of America

Open Today: -

Quick Facts About JC Mart Beauty Supply

JC Mart Beauty Supply has several strengths that make it a popular destination for customers. First, many customers appreciate the cleanliness of the store. The comment mentions that it is very clean, which is important for a beauty supply store where customers expect to find and purchase products that are in pristine condition. A clean store also creates a positive shopping experience for customers.

Another strength of JC Mart Beauty Supply is the friendliness of the associates. Friendly and helpful employees can make a big difference in a customer's experience. In this comment, the store manager Evelyn is specifically mentioned as being a jewel and always willing to assist customers. This shows that the staff at JC Mart Beauty Supply are highly regarded and provide excellent customer service.

The comment also highlights that the store is well stocked. For a beauty supply store, having a wide range of products is crucial to meeting the diverse needs of customers. Being well stocked ensures that customers can find the products they are looking for and have a variety of options to choose from. This is a significant strength as it increases customer satisfaction and allows the store to cater to a larger customer base.

Additionally, the store seems to make efforts to update its appearance and stock the latest trending products. This shows that they are attentive to the demands of customers and strive to keep up with industry trends. By offering new and popular products, JC Mart Beauty Supply can attract customers who are looking for the latest beauty and haircare items.

Despite these strengths, the store has a few weaknesses that need to be addressed. One customer mentions that some employees barely acknowledge or greet customers upon entering the store. This lack of customer engagement can create a negative shopping experience and give the impression that the store does not value its customers. Improving employee training on customer service and ensuring that all staff greet and assist customers promptly can help address this weakness.

Another weakness mentioned is the limited supply and lack of discounts. Customers appreciate variety and competitive prices when shopping at beauty supply stores. This comment suggests that JC Mart Beauty Supply may have a limited product selection and does not offer many discounts. To overcome this weakness, the store should consider expanding its inventory to meet customer demands and offer promotions or discounts to keep customers satisfied and encourage repeat visits.

Another potential weakness highlighted is the quality of hair pieces (wigs). One customer mentions that the wigs do not have the same quality as they used to. This could be a significant drawback for customers who come to the store specifically for wigs. Ensuring that the store offers high-quality wigs in various styles and colors can help improve customer satisfaction in this area.

Finally, a customer mentioned that they found better deals in a different location, indicating that JC Mart Beauty Supply may not always offer the most competitive prices. This could deter price-sensitive customers from choosing this store over others. The store could benefit from regularly reviewing and adjusting their prices to ensure that they remain competitive within the market.

In conclusion, JC Mart Beauty Supply has several strengths such as a clean store, friendly associates, and a well-stocked inventory. However, the store should address its weaknesses including improving customer service, expanding product variety, ensuring the quality of wigs, and offering competitive prices. By doing so, JC Mart Beauty Supply can further enhance its reputation and attract more customers.

Best TL Reviews

I’ve going here since I moved down here June of 2005 and they’ve been great. Every once in awhile they’ll be a dud. But tell me a store that doesn’t

Very clean, friendly associates and well stocked.

I've been frequenting this store for over 30 years now , it's considerably much better now , and the store manager Evelyn is a jewel ! Always willing to assist the customer with whatever the need maybe❤

I normally don't shop here much but my daughter wanted to purchase hair here. Nobody asked us did we need any help, in fact my daughter ended up asking a working for assistance. Some of the employees barely acknowledge or greet you upon entering the store. But I see where they are changing the appearance of the store and they make an effort to stock the lasted trending products.

Hair pieces (wigs )does have the look that it use to have . who is really buying them or is it the other products sold instead . they must be only on display I look at so much fm the top shelf to the low and cannot find anythg suitable even in a likesd color.

Ok...nothing to boast about limited supply...selling displays at regular prices...no discounts which i feel is unfavorable to customers since iam sure they're already getting discounts...rarely purchase from them...better deals in Hampton Va...

We drove 30 miles to go there and there inventory is awesome just as nice as our beauty supply Cals but I will definitely be going back.

I travel 45 minutes or more I say 55 just to get some hair from here... they have all types of hair and styles and wigs at you wants jewelry makeup hair products and everything and I loved it wonderful service wonderful place