Happy Nails

+1 843-249-4884

534 Hwy 17 N, North Myrtle Beach, SC 29582 United States of America

Open Today: -

Quick Facts About Happy Nails

Strengths:

1. Clean salon: Multiple comments mentioned that Happy Nails is a clean salon. This is a significant strength as cleanliness is crucial when it comes to nail salons, as customers want to ensure that they are receiving services in a hygienic environment.

2. Friendly staff: Several comments highlighted the friendliness of the staff at Happy Nails. Friendly and welcoming staff contribute to a positive customer experience and create a comfortable atmosphere for customers.

3. Attention to detail: One customer mentioned that Kelly paid close attention to details during her gel pedicure and manicure. This shows that the salon values precision and ensures that their customers are satisfied with their services.

4. Quick service: One customer mentioned that they were in and out in less than 25 minutes for two pedicures. Quick service can be an advantage for customers who value efficiency and may have limited time for appointments.

5. Variety of services: A customer mentioned that Happy Nails offers a wide range of services. Having a diverse selection of services can attract customers with different preferences and needs, allowing the salon to cater to a larger customer base.

Weaknesses:

1. Mixed online reviews: Although some customers expressed positive experiences, the reviews online for Happy Nails are mixed. This inconsistency in customer reviews may create uncertainty for potential customers who rely on online reviews to choose a nail salon.

2. Inconsistency in quality: One customer expressed dissatisfaction with the level of service they received, mentioning that there was no foot or leg massage provided during their pedicure. This inconsistency in the quality of service can be a weakness, as customers expect consistent experiences and may not return if their expectations are not met.

3. Neglecting customers: A customer mentioned that they felt neglected while waiting for a simple overlay, as another customer who arrived later received service before them. Neglecting customers can lead to a negative impression and dissuade them from returning to the salon.

4. Poor attitude and job performance: One customer mentioned a negative experience with a technician who had a bad attitude and did a poor job on their nails. This reflects poorly on the salon's reputation and can deter potential customers from choosing Happy Nails.

5. Unsatisfactory resolution of issues: A customer mentioned that they had an issue with their gel polish chipping off and were charged a fee to remove it. Additionally, they were told not to come back. Handling customer issues in an unsatisfactory manner can result in negative word-of-mouth and the loss of potential repeat customers.

In conclusion, Happy Nails has strengths in terms of cleanliness, friendly staff, attention to detail, quick service, and a variety of services. However, weaknesses such as mixed online reviews, inconsistency in quality, neglecting customers, poor attitude and job performance, and unsatisfactory issue resolution need to be addressed in order to improve the overall customer experience and attract more customers.

Best TL Reviews

Salon is very clean and staff is very friendly. Kelly did beautiful work on my gel pedicure and manicure. She paid very close attention to details and applied many coats of polish that are sure to last!

Though the reviews online are mixed, check out Happy Nails for yourself. My Mom and I went yesterday and had a great experience. We received basic mani-pedis with gel polish. Trina & Tina were kind and attentive. My feet are very sensitive, so it takes someone with patience to do them. I recommend going when they're not super busy. Appointments preferred but not required. We will definitely be back!

Just finished two (2) pedicures for a friend and myself. We were in and out in less than 25 minutes. No foot or leg massage, only a hot stone rubbed on the calves. I thought the technicians were returning for the massage, and all of a sudden they both began painting the nails. Ridiculous level of service. Will never return for a treatment that just seemed like a check off for the staff.

I’m here waiting for a simple overlay. The lady next to me is almost done and got here after me. What the hell. I’m not coming here again. I have money just like everyone else and I felt neglected.

I am very happy with my full set done by technician Tony Lee. He took his time and was very friendly. The shop is very pretty and they have a lot of services to offer. I will definitely return.

There is nothing "happy" about this place. The staff in general was not overly friendly and the girl that did my nails not only had a bad attitude but did a terrible job. 6 hours later and the polish is scratched and cracked. I could have done better myself. Will not be returning and I suggest you place your $20 bucks elsewhere. Total waste of time and money.

Had a manicure and gel polish after 5 day it was chipping off gel is 21 day good for went in and the took p ok lush off for a fee and told me not to come back It was the product not the technician but that’s how they handled it and I will not come back

The go to place for the better half to gets her nails done whenever we are in the area...good service..clean setup..reasonable prices