Quick Facts About My Nails
My Nails Place, based on the comments provided, has a combination of strengths and weaknesses. However, it is important to note that these comments represent the experiences of a few customers and may not be reflective of the overall quality of the salon. Nonetheless, they offer valuable insights into the strengths and weaknesses of the establishment.
One of the strengths highlighted by the comments is the friendly atmosphere and helpfulness of the staff. Customers appreciate the sweet and helpful employees who are attentive to their needs and often go the extra mile to ensure satisfaction. Another strength mentioned is the long-standing presence of the salon in the community, indicating loyalty and trust from customers.
In terms of weaknesses, several customers complained about the durability and quality of the service provided. In one instance, a customer had her nails done for her birthday and within a week and a half, they had already lifted off. This suggests that the longevity of the nail treatments might not be up to satisfactory standards. Additionally, another customer had nails break and lift after merely three days, indicating quality issues. These comments collectively imply that the nail technicians at My Nails Place might not have the necessary skills or attention to detail to provide consistently good results.
A common complaint raised in the comments is the inconsistency in pricing. Customers have expressed their dissatisfaction when the final charges did not align with the prices listed on the menu. This discrepancy resulted in confusion and frustration, leading to negative experiences and perceptions of the salon. Customers expect transparency in pricing and want to be informed upfront about any additional costs or changes.
Furthermore, one customer raised concerns about hygiene practices, specifically the absence of liners in the pedicure bowls. This lack of cleanliness raises health and safety issues, as it increases the risk of bacterial or fungal infections. Another customer experienced toe fungus after a pedicure and attributed it to the lack of liners. This comment highlights the importance of maintaining proper sanitation protocols in a salon environment, as it directly affects the health and well-being of customers.
It is worth noting that several positive comments praised the salon for producing amazing results and having caring owners who actively engage with the community. This suggests that while there are areas that need improvement, there are instances where customers have had satisfactory experiences at My Nails Place.
In conclusion, My Nails Place has strong points in terms of friendly staff and loyal customer base, but there are definite weaknesses in the form of durability, pricing inconsistencies, and hygiene practices. Addressing these concerns is crucial for the salon to enhance its reputation and deliver consistent quality service to its clientele.
Best TL Reviews
Went in today to have 4 nails
fixed due to having them done 3 days ago and 1 already broke and the other 3
lifting a ton which is not normal
for me as i am usually pretty gentle on my nails. When i went in today they said they would fix them no problem which was great but they asked me what number was the color I used, I couldn’t remember exactly. After they started on my broken nails they realized they were not exactly the shade of pink that i already had. Instead of finding the right shade or painting the others to match she said well it’s close enough for now!!! I’m sorry but for someone who spends $80 after tip on my nails i want them to all look the same and not break or lift within 4 days. They are friendly but i don’t come for friends i come
for service so Very Disappointed.
I’ve been going to them for awhile and thought maybe I am just expecting too much but after going to a personal nail tech and seeing my nails can last more than a week this place isn’t worth it. I had my nails done for my birthday on the 10th of February and they already lifted off and it hasn’t even been a week and a half… it’s not the first time either. I gave them the benefit of the doubt but I’m just overall disappointed.. not to mention when I wanted design on all nails it was $70. when I declined and said just two nails it was still $65. not to mention i’ve been coming for YEARS. As a loyal, former customer AND someone in the cosmetics industry.. I will not be coming back
Normally they do a great job but this time I asked for a pedicure service all I got was painted toes not a full service and then end up paying 92$
I've been getting my nails done for 37 years. This place was the worst in All my years. Got my nails done 12-29-20 on 12-31-20 lost 2 nails one on each hand. My cuticles were cut with drill, paid Xtra to trim Cuticles. Sorry Tammy you need lots Of Practice. Enter at your own Risk. ALSO, No liners used for Pedicures, came back to Phoenix with toe fungus. Sooo
Love going here. My always end up looking amazing.
Owners are hard working & care about customers in the community, customer since 2004! Love all the staff! Great place to get Pedicures & Nails dome!
Sweet helpful people, got me right in! Took care of my nails and I love it going back soon
I went on a Thursday morning and I was immediately sat down at the pedicure station. There is NO liner used on the pedicure bowl (ugh). The pedicure was sub-par but unfortunately with the lack of good salons in Milton/Pace this was to be expected. It was a basic pedicure with a $5 up charge to remove the callus from my heels. I also got an overlay done on my nails with one nail replacement. They use the drill to trim down your cuticles, but at least the girl that did it was tender. My nails came out cute. So my issue was when it was time to pay... $70 for a fill and basic pedicure. When I inquired as to why the price she was quoting me doesn’t match the menu she started getting frustrated. And then after she and another gentleman condescendingly explained the price ($30 for the pedicure... $25 basic plus $5 callus removal and $30 for the fill and $5 fix broken nail) and I explained that was only $65 not $70; why the extra $5? And why is the prices listed on the menu not the charges I was paying? Nothing, just met with more attitude and rude behavior.
Customer service is trash and the work is sub-par. Go at your our risk.
Place Pictures
My Nails Info
Amenities
Accessibility
-
Wheelchair accessible entrance
-
Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
Places