Nail Spa

+1 252-937-2882

3645 Sunset Ave, Rocky Mount, NC 27804 United States of America

Open Today: -

Quick Facts About Nail Spa

Nail Spa Place is a nail salon that has received a mix of positive and negative comments from customers. In order to evaluate its strengths and weaknesses, we will discuss the different aspects highlighted in the comments.

Strengths: 1. Friendly and attentive staff: Multiple customers mentioned the friendly and welcoming atmosphere of the salon, as well as the staff's ability to make them feel comfortable and confident in their services. This suggests that the salon puts an emphasis on customer service and creating a positive experience for their clients.

2. Skillful execution: Many customers praised the quality of the manicures and pedicures they received at Nail Spa Place. They mentioned that their nails were well-executed and lasted for a long time, indicating that the technicians are skilled and knowledgeable in their craft.

3. Variety of services: The salon offers a range of services, including gel manicures, dip nails, and regular manicures and pedicures. This variety allows customers to choose the type of service that suits their preferences and needs.

4. Family-friendly environment: One customer mentioned that Nail Spa Place is their go-to spot for a girls' day with their daughters. This indicates that the salon is accommodating to customers of all ages and creates an inclusive and family-friendly environment.

Weaknesses: 1. Inconsistent service: Several negative reviews mentioned instances of poor service. One customer complained about nails chipping after only a few days, suggesting that the quality of the gel used or the manicure itself was subpar. Another customer had a negative experience in which a technician refused to cut down their nails during a fill-in appointment. These incidents indicate inconsistencies in the quality and level of service provided.

2. Lack of attention to detail: A customer mentioned that their manicure had bubbles and bumps due to the technician not paying attention and being distracted by personal phone usage. This highlights a lack of attention to detail, which can affect the overall quality of the service provided.

3. Limited customer satisfaction: While the majority of customers expressed satisfaction with the services they received, there were a few negative reviews indicating dissatisfaction. These negative experiences could potentially deter potential customers from trying out the salon.

4. Questionable use of product: One customer expressed doubt about whether gel polish was actually used during their gel manicure. This raises concerns about the transparency and integrity of the salon in terms of using the products customers pay for.

In conclusion, Nail Spa Place has several strengths, including friendly staff, skillful execution of services, variety in options, and a family-friendly environment. However, it also has some weaknesses, such as inconsistent service, a lack of attention to detail, limited customer satisfaction, and questionable product usage. It is important for the salon to address these weaknesses in order to improve customer satisfaction and maintain a positive reputation.

Best TL Reviews

I got a gel manicure here on Monday evening and by Friday the nails had already chipped. I am not rough with my nails whatsoever so that reflects on the quality of the gel used or the manicure itself. Also it is questionable whether gel polish was actually used (which is what I asked for and paid for) if this is in fact gel this is the poorest gel manicure I’ve ever had.

DO NOT GO HERE. I went to get a fill in this morning and the guy started working on them and I asked to have them cut down a bit and he flipped out and said that it would take him all day to do that and I need to go somewhere else if I want them cut down. Absolutely the worst service ever. Highly do not recommend. He did this to my nails and then told me to go somewhere else since I want them cut down. The reason to get them filled in is because they have grown out. It was an absolute joke.

OMG!!! The best nails I have had since I moved here from Miami!!! Love the atmosphere and the staff is so friendly. I did the dip nails and they were able to make them so thin! Usually when I get my nails dipped they can end up being really thick. They were able to make it look like I just had a thin layer of paint on my nails beautiful. I can't wait for my next appointment!

My tech took such good care of me! I had never done dip nails before and she made me feel so confident that it was the right decision. They were so well executed and lasted for a whole month!

This is my go to spot to take my girls! We come here all the time. Its our weekend girl time. I highly suggest going to this nail salon. They always do an amazing job. This is a nail salon that knows customer service and how to treat people of all ages!

The only reason this review is two stars instead of one is because the lady who finished my set was very nice. The lady who started my set wasn’t paying attention to what she was doing at all. She was talking on her personal phone the entire time then halfway through ran out and had someone else take over. Because of that, my nails have bubbles in them and are bumpy in places.

Signature Nail Spa is a great place to feel pampered and well taken care of! They do an amazing job with manicures and pedicures. I highly recommend this place.

My second time coming here & I was not disappointed. The younger nail tech did my nails and she was so nice and very talkative. Not to mention the job she did was really good, she was making sure she did not miss any spots on my nails. I just got a mani/pedi. Favorite place to go