Quick Facts About Dalton Nail
Dalton Nail place is a nail salon that appears to have several strengths and weaknesses based on the comments provided.
One of the strengths of Dalton Nail place is their exceptional customer service. In one comment, it is mentioned that the staff stayed late to accommodate a customer's request for a full set and pedicure before their vacation. This shows that the salon is willing to go above and beyond for their customers and provide them with a positive experience. Additionally, another comment mentions that the staff treats customers well, is professional, and maintains a clean environment. This indicates that the salon prioritizes customer satisfaction and cleanliness.
Another strength of Dalton Nail place is their attention to detail and high-quality work. Multiple comments mention the great job done on nail services such as manicures and pedicures. Customers express satisfaction with the paint job, the use of quality products like dip nails and gel sparkles, and the overall result of their nails. This demonstrates that the salon has skilled technicians who are capable of delivering excellent results.
Additionally, Dalton Nail place is commended for the friendliness of their staff. Customers mention that the technicians were friendly and took their time to provide a good experience. This friendly and welcoming atmosphere can contribute to a positive overall experience for customers.
However, Dalton Nail place also has some weaknesses that should be addressed. One comment highlights an issue with their payment system. A customer paid in cash and wanted to leave a tip on a credit card. However, there was a mistake made during the transaction, resulting in a refund being voided and poor communication regarding the issue. This incident reflects a lack of attention to detail and effective communication between staff members. Additionally, another comment mentions a negative interaction with the elderly woman who was rude and unhelpful when the salon was supposed to be open. This indicates a problem with customer service and a lack of professionalism.
There are also complaints about the salon's inability to fulfill specific nail design requests and the rough handling of customers' nails. One comment mentions that the technician had an attitude and could not execute a requested design. This stands as a weakness in the salon's ability to meet customer expectations and deliver the desired outcome. Another comment mentions that the technician applied multiple layers of polish, resulting in a bubbled appearance, and failed to fix a crooked nail. These instances demonstrate a lack of attention to detail and precision in their services.
In summary, Dalton Nail place has strengths in their exceptional customer service, high-quality work, and friendly staff. However, they also have weaknesses such as issues with their payment system, rude customer service, and difficulties in fulfilling specific nail design requests. These weaknesses should be addressed to improve the overall customer experience and satisfaction at the salon.
Best TL Reviews
These folks were amazing last night...they stayed late so I could get a full set and pedicure before leaving on vacation. They did a phenomenal job as well. Would definitely recommend and will definitely go back.
Every other weekend I go here and get my pedicure. Me and my wife. They do a great job and I absolutely enjoy every part of it. The people treat us good and they are very professional and nice. Clean environment and clean bathrooms.
Great work! Perfect paint job, very high quality. I’m so glad I went with the dip nails and my mom loves her gel sparkles! They really took their time and were so friendly to us. We will be coming back.
My sister and I went this week for a manicure and pedicure. My sister paid in cash and wanted to pay the tip on a credit card. The man accidentally ran the entire amount on her credit card and the refunded and showed her the refund receipt. He then ripped it up and she did not get a copy. The ran the card again for the just tip. Today we find out that her refund was voided. She has paid in cash, in card and for the tip. She called today to ask for the manager and was told to call back after 10am. At noon today, she was told he is on vacation all week. Please be careful using credit cards at this establishment.
I went to Dalton nails, because online said they opened at 9am. I arrived at 9:15am and the open sign was on. The door was locked and the elderly woman came to the door and ask what I wanted and I showed her with a pic of what I was looking for. She said come back later we closed and I asked what time and she said “ I don’t know, I don’t do nails!” Then I was asked to go away so she could close and lock the door back and still left the open sign on! Oh well, lost my business I guess.
I had the best service today with Timmie and Kelly for my nails and pedicure. I am highly satisfied and will definitely be back!
I was going there consistently and each time there was an issue with their attitude and how rough they were. I'd ask for a certain design and the guy would have a problem doing it. The very last time I asked for a design I had a picture of it. A woman tech said it don't look good and the guy flat out said he can't do it. I didn't get a design and the polish on the nails were thick as usual making it look like my 6 year old niece did it. Haven't been back since.
The experience overall wasn't bad but the biggest complaint I probably have is the false advertising. Their gel manicures are being advertised as SNS. The only powder part was the overlay. The guy who also did my nails put SO many layers on my nails because the polish I chose was more transparent than others. I can't tell you how many layers he put. As a result, my polish look like little bubbles on my finger. The fact that my nails were filed to a square like shape makes this look even more comical. He also trimmed my toenails and one of them was cut crooked. He failed to fix it. Probably won't be back.
Place Pictures
Dalton Nail Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:00 AM - 08:00 PM |
|---|---|
| Tuesday | 09:00 AM - 08:00 PM |
| Wednesday | 09:00 AM - 08:00 PM |
| Thursday | 09:00 AM - 08:00 PM |
| Friday | 09:00 AM - 08:00 PM |
| Saturday | 09:00 AM - 08:00 PM |
| Sunday | 02:00 AM - 06:00 PM |
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Location
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