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Venus Nail

+1 661-945-5720
1019 W Ave L, Lancaster, CA 93534 United States of America
Open Today: 09:00 AM - 06:30 PM

Quick Facts About Venus Nail

Strengths of Venus Nail Place:
1. Excellent nail skills: One customer mentioned that the nail technician did an amazing job and replicated the design from a picture. This indicates that the staff at Venus Nail Place are highly skilled and talented in nail art and design.
2. Relaxing atmosphere: Another customer complimented the relaxing experience of getting a pedicure at Venus Nail Place. This suggests that the salon provides a soothing environment for customers to unwind and enjoy their treatments.
3. Special services: One customer mentioned paying $47 for a special service and found it worth every penny. This shows that Venus Nail Place offers unique and value-added services that customers are willing to pay extra for.
4. Nice and professional staff: Multiple customers mentioned that the staff at Venus Nail Place were friendly, professional, and helpful. This indicates that the salon has a team of welcoming and customer-oriented employees who prioritize customer satisfaction.
5. Repeat customers: One customer mentioned that they had been to Venus Nail Place multiple times and it would be their regular place to go if it wasn't for the distance and traffic. This suggests that the salon has a loyal customer base who are satisfied with their services and would continue to patronize it if it were more convenient for them.
Weaknesses of Venus Nail Place:
1. High prices: One customer mentioned that Venus Nail Place was very expensive and not worth the cost. Another customer complained about the $15 charge to remove gel polish. These comments indicate that the salon may have higher prices compared to other nail places, which could deter price-sensitive customers.
2. Understaffed: One customer had a negative experience due to the salon being understaffed. They mentioned waiting almost an hour for service and not being informed about the staffing situation. This suggests that Venus Nail Place may struggle with managing their staffing levels efficiently, which can lead to longer wait times and customer dissatisfaction.
3. Poor customer service: One customer mentioned that they were not greeted properly when they arrived for their appointment and had to wait for 15 minutes even though they had made an appointment. This indicates a breakdown in customer service and lack of attention to details such as turning on the water for a pedicure. Poor customer service can significantly impact the overall experience for customers.
4. Lack of reviews: A customer mentioned that they were nervous about trying Venus Nail Place because there were no reviews available. This indicates that the salon may not have sufficient online presence or positive reviews, which can make potential customers hesitant to try their services.
5. Distance and traffic: One customer mentioned that the distance and heavy traffic were a drawback to visiting Venus Nail Place regularly. This suggests that the salon may be located in an inconvenient area, making it a less desirable option for customers who are looking for convenience and accessibility.
In conclusion, Venus Nail Place has strengths in terms of excellent nail skills, a relaxing atmosphere, special services, nice and professional staff, and a loyal customer base. However, it also has weaknesses in terms of high prices, being understaffed, poor customer service, lack of reviews, and inconvenient location. By addressing these weaknesses, Venus Nail Place can further enhance its strengths and improve the overall customer experience.


Best TL Reviews

In love with my nails I don't know her name but she was awesome, very sweet did exactly like I wanted. I showed her a picture and she ran with it. She also did my daughter's nails black and red ombre.
I had a pedicure done. It was a very relaxing experience. I would recommend this place. I paid $47 for one of their special services. It was worth every Penny.
Nice staff got in welcomed as a walk-in on the weekend never the less my person did a decent job in a fair amount of time. They just cost way WAY to much for my liking!! Do those look like 85$ dollar toes bcuz they are ????
I considered the ok reviews and went here anyway. Couldn’t rate you on the service because I didn’t have any done and here’s what happened:
My boyfriend and I sat down here and he was first to receive his pedicure. 45 minutes later a technician sat down to start and informed me it was $15 to remove the gel off my toes. I asked her if we could negotiate that because I had been waiting almost an hour. She said no and that they were understaffed. I wish that would have been communicated with me because I can never know how many people are in the back. One technician did come from the back but they treated another woman instead of me. I ended up just refusing service because my boyfriend was already done. I don’t understand how you can be understaffed when you only have 4 people in the salon on a Saturday afternoon. I definitely won’t be back.
The were very nice and professional! Helpfully as well. This is my second time going to this location. It would be my regular place to go. It's just the distance u have to travel. On top of the traffic. Population has rose, so traffic is a lil heavier then when I first moved out here.
I made an appt 3 hours in advance for a simple pedicure. When I walked in I was barley greeted they asked what I was coming in for I told them I had an appt. they motioned me to sit in a chair. The lady handed me nail colors never turned on the water to get me started while I waited for an available tech I waited 15 mins WITH AN APPT ! I kindly got up and left waste of time do not recommend
Today was my first time at this new nail shop. I was nervous at first because no one has taken the time to review. Service & customer service was excellent. The atmosphere is beautiful. I love the locked nail selection they have too. They even have a child spa & mani deal. They deserve more service. I think I should start setting my appointments up soon because this place will definitely be coming up. They have tons of wax services available too.
My favorite nail place. The girls are so good and everyone knows everyone. Comfy environment and my nails are always getting compliments.

Venus Nail Info

Amenities

Accessibility
  • Wheelchair accessible entrance
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday 09:00 AM - 06:30 PM
Tuesday Closed
Wednesday 09:00 AM - 06:30 PM
Thursday 09:00 AM - 06:30 PM
Friday 09:00 AM - 06:30 PM
Saturday 09:00 AM - 06:30 PM
Sunday 10:00 AM - 05:00 PM

How to go there

Location