Quick Facts About Hot Body Tanning
Hot Body Tanning place has several strengths based on the comments provided. Firstly, the customer service seems to be exceptional, with multiple comments praising the friendly and helpful staff. The employees are described as nice, welcoming, and going above and beyond to answer questions. The owner is specifically mentioned as being very nice and providing a positive experience for customers. The girl working on one person's visit is said to have explained everything, showed them the different beds, and went over different lotions. The staff is also commended for giving a beautiful spray tan to another customer.
The variety of tanning beds available at Hot Body Tanning place is also mentioned as a strength. The comment states that they have a rewards card for the boutique, which adds value for customers. Additionally, a new bronzing bed is mentioned, which the commenter highly recommends trying. The beds are described as great and amazing, and one person mentions becoming super tan after just a few days of tanning.
Another strength of Hot Body Tanning place is the competitive pricing. The comment specifically mentions that the prices are good, and there is a positive surprise that the first visit is free. This could help attract new customers and encourage repeat visits.
The cleanliness of the environment is highlighted as a positive aspect. Multiple comments mention that the place is relaxing and very clean. This creates a pleasant atmosphere for customers and contributes to a positive experience.
Despite these strengths, there are also some weaknesses indicated in the comments. One recurring issue is the lack of air conditioning. Multiple comments mention that the facility gets too hot, and the AC is either not turned on or in need of repair. This can be uncomfortable for customers and diminish the overall experience. One commenter even mentions that this issue was reported 18 months ago, indicating a lack of resolution.
There is also a mention of the manager's behavior being not very friendly and sometimes rude to customers. This can create a negative atmosphere and potentially drive customers away. It is important for management to address these concerns and ensure that all staff members provide excellent customer service.
The inconvenience of not being able to make appointments is highlighted as another weakness. This could be problematic for customers who have busy schedules or prefer to plan their tanning sessions in advance. Offering appointment options could improve customer satisfaction and convenience.
Lastly, there is one comment expressing disappointment with the level of the tanning bed package. The customer felt lied to about the level of the bed included in their package and compared the experience unfavorably to another tanning salon. This indicates a lack of clear communication or misrepresentation of services, which can lead to customer dissatisfaction.
In conclusion, Hot Body Tanning place has several strengths, including exceptional customer service, a variety of tanning beds, competitive pricing, and a clean environment. However, weaknesses such as the lack of air conditioning, unfriendly manager behavior, no appointment options, and miscommunication about services need to be addressed in order to improve the overall customer experience.
Best TL Reviews
I laid here for the first time Saturday and the girl that was working was so nice!! She explained everything and showed me the different beds and went over different lotions with me. Loved the bed too!! I wish I could’ve laid a little longer than 10 minutes in that bed but things happen and it won’t stop me from coming back! Prices are good & live that your first visit is free! That was a nice surprise! Also, they have a rewards card for the boutique and that was also nice ????
I'm in town visiting my parents, and needed to lay in a tanning bed.
SO GLAD I chose to go here. The owner is very nice and I found out theyre getting a bronzing bed.
I always lay in a bronzing bed and I'm from Florida.
When they get theirs all set up... lay in this bed. You'll love it! I promise!
Being a busy mom I have very little mr time.Sabrina gave me beautiful spray tan❤️. Wonderful place to go. Now ready for vacation without looking liking caper the ghost.❤️❤️❤️
Have been coming here a couple of months ..great beds..great staff except for the manager of this establishment. ..from day one not very friendly to customers can be rude an short with you also ...try not to go when she's working
Employees are nice and welcoming. The beds are HOT! People that tan expect, HOT; however, we expect the tanning facility to be cool or running the AC if it’s warm weather. The beds are not individually vented or have cooling system. Just the normal fans run. If you’re looking for a relaxing place to tan.... this is not the place!!
1) It’s way to hot inside and they refuse to turn on AC for customers or get AC fixed which I was told they have issues with. That was 18mos ago. You’d think they’d have it resolved by now.
2) They do not take appts. Huge inconvenience for customers who are on a schedule or go on lunch.
Really needs lots of improvements all around. Employees are nice though.
I started going about a week ago and it is absolutely wonderful!! The people are very friendly and helpful ! They go above and beyond to answer any questions you have. It is always a relaxing and very clean environment and the beds are amazing ???? I’ll never go anywhere else and highly recommended to anyone !
First time visiting today. I was lied to about what level bed my package has. This place only offers up to level 3 beds. I asked before I paid if the ULTRA package was for level 6 beds, and she said yes. Walking in you can immediately tell it’s no level 6. I paid $75 the same price at Mega Tan for actual level 6 beds, cleaner atmosphere, more variety. I’ll spend $100 somewhere else next month. VERY DISAPPOINTED!
Still my absolute favorite place to tan! Great beds & tanning lotion! I’m always super tan just after a few days of tanning! & the ladies that work here are incredible and so helpful!
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