Sky Nail

6119 Woodland Ave, Philadelphia, PA 19142 United States of America

Open Today: -

Quick Facts About Sky Nail

Sky Nail Place is a nail salon that has received a variety of feedback from customers. In order to analyze its strengths and weaknesses, it is necessary to consider the comments provided.

One of the strengths of Sky Nail Place is the quality of service provided by the older lady, who took her time with a customer's refill. This indicates that there are dedicated and skilled staff members who are capable of providing satisfactory nail services. Additionally, the husband and wife who own the salon are praised for their great customer service. This suggests that the staff at Sky Nail Place is generally friendly and accommodating, which contributes to a positive customer experience.

Another strength of Sky Nail Place is the positive remarks about the way they shape nails. This indicates that the salon has skilled nail technicians who are capable of providing desired nail shapes to clients. The fact that the salon is always crowded further demonstrates its popularity and reputation among customers. Crowded salons often suggest that the services provided are sought after and appreciated by many individuals.

Furthermore, the availability of free parking across from the salon is a convenience that customers appreciate. This indicates that Sky Nail Place takes into consideration the convenience of its customers and provides them with a hassle-free parking option.

However, the comments also shed light on several weaknesses of Sky Nail Place. One significant weakness is the lack of professionalism displayed by one of the staff members. A customer states that they were treated poorly when they requested a deeper cleaning of their cuticles. The employee's reaction of telling the customer to go elsewhere is unprofessional and demonstrates a lack of respect for the customer's wishes. This incident can negatively affect the salon's reputation and customer loyalty.

Another weakness highlighted by a customer is the lack of acknowledgment and attention given to customers. On a busy day such as Labor Day, it is essential for a salon to manage its customers effectively and ensure that they feel valued. However, Sky Nail Place failed to acknowledge customers as they walked in and ignored their questions and requests. This lack of customer service can lead to frustration and dissatisfaction among customers.

Furthermore, there are complaints about the salon's opening hours. A customer expressed frustration at the salon's late opening, even though they had been waiting for over an hour. This inconsistency in opening hours can lead to customer inconvenience and dissatisfaction, as they expect the salon to be open at the stated time.

Additionally, there are concerns regarding the quality of the services provided at Sky Nail Place. One customer expressed disappointment with their acrylic nails, stating that they looked messy and had lumpy acrylic and polish on their fingers. This suggests that the salon may not consistently deliver high-quality nail services, which can negatively impact customer satisfaction and loyalty.

Another customer shared a negative experience regarding their pedicure. They mentioned that the wife who performed the service cut their toenails unevenly and caused skin peeling on their feet. Furthermore, the customer felt that their concerns were disregarded and were not acknowledged by the staff. This indicates a lack of attention to detail and a disregard for customer satisfaction, which can significantly impact a nail salon's reputation.

In conclusion, while Sky Nail Place has some strengths such as skilled staff members, friendly service, and the ability to shape nails effectively, it also has significant weaknesses. These include unprofessional behavior, lack of customer acknowledgment, inconsistent opening hours, and concerns regarding the quality of services provided. Addressing these weaknesses is essential for the salon to improve customer satisfaction and maintain a positive reputation in the industry.

Best TL Reviews

Tonight my nails where done much better, last time the older man did them. They where ok but a lil messy. Tonight the older lady did them and took her time with my fefill

Love this shop. Husband and wife give great customer service!

Went here for a a MANICURE AND PEDICURE. Just left this salon because I asked the lady to go a bit deeper cleaning my cuticles. She got upset and told me to go somewhere else. Me going here for years and to be treated like that was so unbelievable because I thought they were so respectful and the place was in good standard. She literally got mad cause I ASK FOR WHAT I WANTED. I’ll never go back here. And for the people for just accepts mediocre service you guys are making okay for them to just give people the bare minimum.

Rudest nail salon I've ever been in! I understand it was Labor Day but they hardly acknowledged people as they walked in and ignored questions/requests the would have made our visit easier and shorter (like soaking in acetone until it was time to get the manicure down).

I need to know what time you really open been here since 9:00it is now 10:49still not open

I went and got my nails done today. There was only two workers. I waited about an hour and when my nails got done they looked a mess acrylic was lumpy and the polish is on my finger.The WORST experience I ever had at a nail salon in my life.

The worst- im a man and got a pedicure here and the wife cut my toenails uneven...And when i sat down i didn't have skin peeling....When i got up i had skin peeling all over my feet....It was the worst experience i ever had with my feet....And she didn't even care that it was messed up....She act like she didn't underatand what i was saying....I Would rate this a zero period

Like the way they shape my nails. Always crowded best time to visit is when they first open and during the week. Friendly staff free parking across from salon.