Quick Facts About DESIGN NAIL SPA LLC
Design Nail Spa LLC seems to have a mix of positive and negative feedback from customers. In order to analyze the strengths and weaknesses of the place, let's examine the comments provided.
Starting with the strengths, it is evident that a majority of customers appreciate the quality of service provided by the nail technicians. Multiple comments praise the techs for listening to their desires and spending the necessary time to ensure it is done correctly. The positive experiences of customers also highlight the reasonable prices offered by Design Nail Spa LLC, indicating that they are among the best in town. This combination of attentive service and affordable prices positions Design Nail Spa LLC as a desirable option for nail services.
Another strength mentioned in the comments is the friendly and welcoming atmosphere. Customers appreciate the warm greetings they receive upon entering the salon and the respect they are shown throughout their visit. This friendly atmosphere helps to create a comfortable and enjoyable experience for customers.
Customers also compliment the cleanliness and quietness of the salon. The fact that it is not crowded and noisy adds to the overall relaxation and tranquility of the spa. This peaceful environment further enhances the positive experience for customers.
Moving on to the weaknesses, one customer shares a negative experience, expressing dissatisfaction with the nail technician's service. This customer had a complaint about both the outcome of the nail service as well as the behavior of the technician. The nails were not done as desired, and there were issues with buffing, nail polish, and glue residue left behind. Additionally, the customer felt ignored and mistreated. This negative experience highlights a potential weakness in the consistency and professionalism of the nail technicians at Design Nail Spa LLC.
Another customer complains about not being informed of the additional fee for using a card until after the transaction. This lack of transparency may be seen as unprofessional and can leave a negative impression on customers. It is important for businesses to clearly communicate any additional charges to customers to avoid potential dissatisfaction.
Based on the feedback provided, Design Nail Spa LLC has several strengths. The quality of service, affordable prices, friendly atmosphere, cleanliness, and quiet environment are all positive aspects of the place. However, there are some weaknesses to address, such as inconsistencies in service delivery, lack of communication regarding additional charges, and negative customer experiences. It is essential for Design Nail Spa LLC to address these weaknesses to further improve customer satisfaction and maintain a positive reputation in the market.
Best TL Reviews
One of the best little spots to get your nails done. The techs really listen to what you want and spend the time to do it right. Some of the best prices in town too.
DO NOT COME HERE !!!!! Absolutely awful i walk in and i guess a regular walked in right behind me she was upset that i was there as well and turned to ask me if i was just getting my nails done and huffed when i said yes and got mad she had to wait. The nail tech spent 40 minutes buffing my nails and they aren’t the right length either. My nails aren’t even. I showed him a picture of what i wanted and he couldn’t even do the colored french tips i wanted so i just said to do blue, he left streaks from the nail polish and and left nail glue all over my skin as well as nail polish my nails look absolutely awful. I will not be returning. If i could add a picture of how bad my nails looked i would but it doesn’t give me the option to. Again DO NOT GO HERE IF YOU WANT GOOD NAILS.
I got a manicure and pedicure, he did a wonderful job. Absolutely loved my nails.
T and Kevin very friendly. There are just two employees, so not crowded and noisy. Best to call for appointment though. My pedicure was wonderful! Another customer was getting a neck massage that she said was awesome. I've heard they are very talented with nail sets also. I am visiting my daughter, but I will definitely come again when visiting and tell my daughter about them
This is the BEST nail salon in town. I won’t go anywhere else. The very best nail technicians in the business. Friendly atmosphere. Clean shop. Pampering that is second to none. I so enjoy my time there and feel like a million bucks when I leave. My manicures and pedicures last. I’m a runner and runners are notorious for ugly feet (calluses, blisters, etc), but I don’t have any of those problems thanks to my regular pedicures from Ti. Prices are great too!
Two words... extraordinary service!!! My husband and me stumbled upon Design Nails after a friend of a coworker recommended them to me. Best decision of my life, Ti and Kevin go above and beyond on their service. You are greeted with kindness as soon as you walk in the door and are treated with respect until you leave. My nails and feet are immaculate and long lasting! My husband mani and pedicure in his words “better than any other place he has been to in Huntsville”. We have been a faithful costumers and will continue to be. It is just two of them so it’s always best to make an appointment but I promise you’ll never leave disappointed.
I LOVE THESE GUYS!! They are amazing! They both take their time and get every nook and cranny with your nails/toes! Never had a bad experience! And their place is super clean and quiet! Best spa day ever!
I’m very reluctant to give this place a bad review but I will say exactly what my experience was. I went here to receive a full set. I was seated quickly and the nail tech got right to work. I tried to make conversation with the nail tech but he just outright didn’t respond when I talked to him. He made me feel like and “outsider” because he was laughing with other customers but completely ignored me when I spoke. He didn’t know what “almond” shape was so I got coffin tips ???? also, the nails were extremely thick and uncomfortable and I shaved when down myself when I got home with my own nail kit. They also made me pay for the fee to use my card which I thought was unprofessional since they didn’t tell me I would be charged an extra $3 to use a card. That’s not much money to be upset about, but it’s more about the principle of them not telling me about it before charging me. I won’t go here again.
DESIGN NAIL SPA LLC Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:00 AM - 07:00 PM |
|---|---|
| Tuesday | 09:00 AM - 07:00 PM |
| Wednesday | 09:00 AM - 07:00 PM |
| Thursday | 09:00 AM - 07:00 PM |
| Friday | 09:00 AM - 07:00 PM |
| Saturday | 09:00 AM - 07:00 PM |
| Sunday | 02:00 AM - 05:00 PM |
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