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iNails

+1 319-752-9999
3310 W, 3310 E Agency St Suite 110, Burlington, IA 52601 United States of America
Open Today: 11:00 AM - 04:00 PM

Quick Facts About iNails

iNails place has several strengths based on the comments provided. Firstly, customers appreciate the fact that they never have a long wait and can always get in quickly for their services. This is a major advantage as many people value their time and do not want to spend long periods waiting for their appointment. The quick service also implies that the salon is well-staffed and efficient in their operations.
Secondly, customers mention that the staff at iNails place are friendly and provide good service. The nail technicians are described as being nice and attentive to customers' needs. They listen to what the customers want and make sure to deliver the desired results. This level of attention and customer care contributes to a positive experience for clients.
Thirdly, the comments highlight that iNails place does a good job in shaping acrylic nails and paying attention to detail. The salon staff is described as being diligent in examining and filing customers' nails to ensure a neat and well-groomed appearance. Attention to detail is a crucial quality in a nail salon, as customers expect their nails to be flawless and properly maintained.
Another strength mentioned by customers is the fair pricing at iNails place. One customer specifically appreciated that they were not charged extra for additional services such as having glitter on every nail. This shows that the salon offers transparent and affordable pricing, which can be a significant advantage for customers in choosing a nail salon.
Additionally, the atmosphere and cleanliness of the salon are highlighted as positive aspects. Customers mention that the salon is cute and clean, which contributes to a pleasant and comfortable experience. A clean and well-maintained salon can help customers feel relaxed and confident in the hygiene and professionalism of the establishment.
On the other hand, iNails place also has some weaknesses as mentioned in the comments. One customer had a negative experience with their nails falling off shortly after the service. They also mentioned that the design was not done as requested. This complaint suggests that there may be inconsistencies in the quality and skill level of the nail technicians at iNails place.
Another customer mentioned a disappointing experience in terms of the lack of greeting upon arrival and the perception that the nail technicians seemed eager to finish the service. This indicates a potential issue with customer service and attentiveness towards clients' needs. It is essential for a nail salon to provide a welcoming and attentive atmosphere to ensure a positive customer experience.
Furthermore, there were complaints regarding miscommunication about pricing and service details. One customer mentioned that they were charged more than expected for gel polish despite explicitly declining the service. Another customer expressed frustration about being charged separately for a service they expected to be combined. These instances highlight a possible lack of clear communication and transparency in terms of services and pricing, which can be an inconvenience for customers.
In conclusion, iNails place demonstrates several strengths such as quick service, friendly staff, attention to detail, fair pricing, and a clean environment. However, there are also weaknesses identified, including inconsistencies in nail quality, issues with customer service, and miscommunication regarding pricing and services. It is important for iNails place to address these weaknesses in order to improve customer satisfaction and loyalty.


Best TL Reviews

I love I Nails!! For starters they never have a long wait and can always get you in quickly, they’re also super nice and give good services. They shape acrylic nails well and really work hard to look your nails over and file them. They’re very fair priced they didn’t even charge me extra for getting glitter on every nail where as other places would. Their salon is also cute and clean.
Had an absolutely wonderful experience today! The atmosphere was pleasant and my nail tech (Johnny) was absolutely amazing! He did exactly what I wanted and was always checking in to make sure I was happy with how my nails looked. I will definitely be returning!
I’m from out of town so I walked in not knowing there quality. I got placed with Melody! Wow I had the best time! She talked and treated me like a person/human and not just another task walking through the door. But it doesn’t stop there… the perfection and attention to detail was beyond anything I’ve ever had from a salon!!!! Melody is the best!!! Request her!!! Thank you Melody for pampering me today!! ❤️
Lynn is amazing. She's quick but very good. I get my nails dipped and always leave with clean pretty nails and moisturized hands. Kim and Ellie are wonderful too. All the staff is very nice. Definitely my go to nail place whenever someone asks me, I tell them they won't be disappointed. Thank you!
Always professional, I like I can make an appointment. And the best nail services I have had in town, they listen to what you want and do exactly that. They also ask you and have you check to make sure they are doing what you want. The acrylic they use lasts a very long time as I let mine go too long in the tween fills. I also use a lot of chemicals and I have no problems with lifting. I would recommend them highly.
Don’t like this place. The lady that did my nails sucks I spent 75$ on my mail and two day later 3 fall off. There was 2 that wasn’t filed right and she couldn’t do the design like I wanted. I will never go back there again
We had appt Two pedicures, same time. Girl time right?!
Waited 35 minutes past our time.. okay NP still girl time. They did our pedicures separately. So one watched while the other got their toes done. Starting to get annoyed. But okay. The guy, super nice, asked if wanted gel..said no twice but still used did not share that it was more $$ but figured if so maybe $8. Okay so 1hour 40 minutes later thinking we finally done my daughter paid $60 in cash… thinking for both of us as that is what she told them and gave a tip! Pedicures are $35. We leave. Lady comes holler at us in parking lot we did not pay for one of us. Said $35. I tried to question. But no luck. So walked out paying another $35 plus 3% because we had to used debit card. They charged $18 dollars for the gel we told him not to use.
Average pedicure. Nothing fancy. Never spent that long to have a pedicure done. No “I’m sorry”, We were told we should have asked?! What, we told them two $35 classic pedicures!
I came here for my birthday for a pedicure and Acrylic nails.I will give it a second try but this visit was a little disappointing. Nobody greeted me when I came in so I just stood there, uncomfortably until someone told me where to sit. The nail tech was nice but seemed like they were ready to be done. Some of my nails were longer than others. And afterwards, when it was time for my pedicure, I again stood there while two ladies discussed who was doing it. At least that's what I assume they were saying. I was finally seated and the pedicure was very nice. I felt like they just didn't want to be there and I know we all have bad days so I will give it another try in the future.

Place Pictures

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iNails Info

Amenities

Accessibility
  • Wheelchair accessible parking lot

Today

Opening Hours

Monday Closed
Tuesday 10:00 AM - 07:00 PM
Wednesday 10:00 AM - 07:00 PM
Thursday 10:00 AM - 07:00 PM
Friday 10:00 AM - 07:00 PM
Saturday 10:00 AM - 05:00 PM
Sunday 11:00 AM - 04:00 PM

How to go there

Location