Capelli Hair Salon

+1 541-963-0747

2212 Island Ave #260, La Grande, OR 97850 United States of America

Open Today: -

Quick Facts About Capelli Hair Salon

Capelli Hair Salon has received mostly positive comments from customers, highlighting its strengths in terms of talent, flexibility, cleanliness, and quality of service. However, there are also a few weaknesses mentioned, specifically in relation to customer service.

One of the biggest strengths of Capelli Hair Salon that customers have noted is their talent and ability to fix bad haircuts. One customer mentions taking their children to Capelli Hair Salon after receiving bad haircuts at another salon, and being amazed by the results. This showcases the salon's expertise and skill in hair styling and their ability to correct previous mistakes.

Another strength mentioned by customers is the flexible schedule. One customer mentions that the salon is their go-to place when they need a haircut, indicating that Capelli Hair Salon accommodates different schedules and can prioritize their customers' needs. This flexibility in scheduling helps create a positive customer experience.

Customers also praise Capelli Hair Salon for its personable environment. One customer notes that the salon has a friendly and quiet atmosphere, which allows for a relaxing and enjoyable experience during a haircut. This shows that the salon values creating a comfortable and pleasant environment for its customers.

The salon is also commended for its cleanliness. A customer mentions that Capelli Hair Salon is a very clean place, indicating that hygiene and cleanliness are priorities for the salon. This is an important factor for customers when choosing a salon, as they want to feel safe and comfortable during their visit.

In terms of specific stylists, Teresa and Olivia receive praise from customers for their exceptional skills. One customer mentions being satisfied with Teresa's haircut and appreciates her pleasant demeanor. Another customer mentions that Olivia has been doing their hair for over five years and they have never had a bad experience. These positive reviews contribute to the overall positive reputation of Capelli Hair Salon.

Despite these strengths, there are a few weaknesses mentioned by customers. One customer states that although they received a great haircut at Capelli Hair Salon, they did not find the customer service to be the most friendly. This suggests that there may be room for improvement in terms of customer interactions and creating a welcoming atmosphere. While this customer still plans on returning due to the quality of the haircut, they acknowledge that the customer experience could be enhanced.

Overall, Capelli Hair Salon has several strengths that contribute to its positive reputation. These include their talent in fixing bad haircuts, flexibility in scheduling, personable environment, and cleanliness. However, there is some feedback regarding customer service that suggests an area for improvement. By addressing this weakness, Capelli Hair Salon could further enhance the customer experience and solidify its position as a top hair salon choice.

Best TL Reviews

Love this salon! I live in Baker City and I've taken my boys to these ladies 3-4 times now. The 1st time was due to their bad haircuts from an inexperienced stylist @ lavish salon in Baker last yr. And let me tell ya, these ladies are amazing! From their amazing talent to fix bad kids haircuts to their flexible schedule as well as personable environment. They are now my go to Salon when I need them. Well worth the drive!!

I am very satisfied Teresa cut my hair today she was a very pleasant woman thank you Teresa and have a great day

Capelli Hair Salon is a very clean, friendly and quiet place to enjoy a fresh cut. I found my time there very soothing and relaxing. My stylist ( Teresa ) was open to suggestions so I just gave her the ok to do what she thought looked good for me. She exceeded my expectations and did a wonderful job.

Olivia is awesome! Been doing my hair for over 5 years now and never had a bad experience! She is the best!

I have natural curly hair and needed a cut, Kim did a great job! Now I need to get another haircut, will call for appointment soon. Thank you!

Theresa does a great job on my haircut. She is always on time. Great service and very friendly.

Best hair salon ever! No waiting. I walked in and Theresa fixed my hair that a lady in Colville Washington had destroyed! But Theresa worked her magic and gave me a great new hair cut! Thanks for taking this ugly Billy Ray mullet style haircut wack job and turning into a short gorgeous hair cut!

At cappelli, I got a great haircut, but not the most friendly customer service. It was my first time here in several years, so I can't give a long term review, but from first impressions, I have mixed feelings. The product was great; I love the way my haircut ended up looking, and I'll go back only because of that, and not for a good customer experience.