Quick Facts About Great Nails & Beauty Salon
Great Nails & Beauty Salon, based on the comments provided, has both strengths and weaknesses. It is important to note that the comments represent individual experiences, and further research and testimonials should be considered before forming a final opinion about the salon.
Starting with the strengths, one customer mentioned that the salon is quick and clean, indicating that the salon prioritizes efficiency and maintaining a hygienic environment. Additionally, good prices were mentioned, implying that the salon offers competitive pricing, which is attractive to customers who seek affordability. Two specific employees, Tracy and Laina, were praised for doing a wonderful job, suggesting that the salon has skilled staff members who can provide satisfactory service.
However, several weaknesses were also highlighted by customers. Communication and customer service were a recurring issue, with comments indicating that the staff did not properly communicate or make suggestions. This lack of communication can lead to misunderstandings and dissatisfaction. Furthermore, one customer mentioned that an older lady hurt their cuticles, demonstrating a lack of skill or attention to detail in the salon's services.
Another common complaint was regarding the quality of the nail services. Multiple customers reported uneven and inconsistent nails, with one mentioning that their nails lifted within a week. This suggests that the staff may lack proper training or may not pay sufficient attention to detail. There were also instances of poor polish application, with comments about dry and bubbly polish. Leaving cotton on the nails before applying polish is a sign of negligence and can lead to an unsatisfactory outcome.
Another weakness mentioned is the lack of expertise in other services offered by the salon. One customer specifically mentioned issues with eyelash extensions, including improper application and causing swelling. This suggests that the salon may not have well-trained staff for all the services they offer.
Customer service was mentioned as a weakness by multiple customers. One customer mentioned that they felt rushed during their service, and staff members were more focused on their phones than assisting customers. Another customer experienced a negative reaction from a staff member when they brought attention to an issue with their lip after a waxing service. This highlights the importance of staff training in professional behavior and customer interaction.
To improve, Great Nails & Beauty Salon should focus on staff training and communication. Adequate training in nail and beauty services is crucial to ensure consistent and high-quality outcomes. Emphasizing the importance of effective communication and customer service can help create a welcoming and satisfactory experience for customers. Additionally, proper hygiene practices should be enforced to prevent injuries and ensure customer safety.
Overall, Great Nails & Beauty Salon has the potential to improve its services by addressing the weaknesses mentioned in the comments. With proper training, improved communication, and stronger customer service, the salon can work towards providing a better experience for customers.
Best TL Reviews
Worst experience ever. First of all they don’t know how to communicate properly and second instead of making any suggestions they straight away started working. Old lady hurt my cuticles very badly every mail was different shape and size . Don’t even try
I've been here 3x the first and last I got the same lady.. My nails were so uneven, lifted within a week, I had acrylic on my cuticle, she burned my natural nail repeatedly until I had to be firm. She tried to do them in the pedi chair well after my pedi was done. And she was kinda rude when I asked her to clean underneath so my natural nail didn't lift and get mold. It was like I was bothering her and she had better places to be. The second time I was there the lady was super nice and even asked where I had gotten them done before because they were so out of shape... I pointed to the lady next to her and said she did them, oops. I don't know there names, I'm just going to scope out the place before I walk in next time!
Horrible horrible job, just got them done a couple hours ago and my nails look a mess the cuticles are dried and still there and not trimmed my nails are breaking and the polish is so thin and it’s bumpy everywhere, I should’ve checked the reviews and realize they were two stars I would’ve went somewhere else. I asked him to soak off the acrylic so I could get a gel manicure and they said it takes too long and pretty much use the nippers to pull the acrylic Off of my natural nails, I kept saying it hurts but she wouldn’t so get that should’ve been the first red flag. And then they had the nerve to charge me $30, I would’ve paid 60 if it was done right. There was three other ladies doing nothing except for sitting around on their phones but the lady that was doing in my nails acted like she was in a hurry and she was doing the lady sitting next to me is fingernails at the same time I don’t get it, don’t waste your money here
I went today to get a pedicure,the pedicure was fine for the price,while I was I decided to get my mustache,the lady had no idea what she was doing,she didn’t clean my skin and dripped wax all over my chin (why? Idk) anyway, I got up and noticed my bottom lip was hurting, I looked in the mirror and see blood all over my lip,I turned around to let her know and she got mad or something and she tried to put a cream on my lip directly from the container (you are supposed to take a small amount with a spatula) I didn’t let her do it and asked her if she uses it directly on other clients skin and she didn’t respond. My recommendation for the owner is to make sure they have people that knows what they are doing,the wax was only $5 but as a result I look like someone busted my lip. I didn’t get the name of the person because I left really mad but I will go back and talk to the person in charge.
My nail actually look worse after than before I've went there.
Did get a manicure with nail polish, old dry polish and the result was uneven and bubbly nails. 1 of 10 nails look okey.
Some of the cotton was still left on my nail when she put on the polish.
I loved this place! Very quick very clean and good prices. Tracy and Laina did a wonderful job!!!!
They damaged my skin around the nails so much, my fingers were hurting and bleeding so much. It was a waste of money and time going there
First time I got service from there I got eyelashes extension I paid 100$ and for what didn’t do right it’s already comes off they need to pay attention with their job and keeping putting glue inside my eye my eye swollen .I will never come back worst service ever train the people how to make it right
Place Pictures
Great Nails & Beauty Salon Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 10:00 AM - 09:00 PM |
|---|---|
| Tuesday | 10:00 AM - 09:00 PM |
| Wednesday | 10:00 AM - 09:00 PM |
| Thursday | 10:00 AM - 09:00 PM |
| Friday | 10:00 AM - 09:00 PM |
| Saturday | 10:00 AM - 09:00 PM |
| Sunday | 11:00 AM - 08:00 PM |
How to go there
Location
Places
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