Luxury Nails

+1 352-365-0699

1107 W N Blvd, Leesburg, FL 34748 United States of America

Open Today: -

Quick Facts About Luxury Nails

Luxury Nails has both strengths and weaknesses based on the comments provided. In terms of strengths, customers often mention that the staff is nice and friendly, providing good customer service. They also note that the salon is usually on time with appointments, which suggests good time management. Additionally, customers praise individual nail technicians like Holly or Lisa, implying that there are competent and skilled professionals at the salon.

However, there are several weaknesses highlighted by customers. One recurring issue is the quality of the nail work. Many customers complain about the nails being chunky, uneven, and having unclean lines. This suggests that the nail technicians may lack attention to detail, resulting in subpar results. Customers also mention issues with the application of acrylic powder, such as multiple coats being necessary and streaky finishes. The fact that customers have to ask for multiple fixes implies a lack of consistency and initial quality control at the salon.

Furthermore, customers express dissatisfaction with the cleanliness of the salon. Multiple comments mention messy conditions around the cuticle area and a lack of proper clean-up. This suggests that the nail technicians may not prioritize cleanliness and hygiene standards, which is important in a salon setting.

Another concern raised by customers is the durability of the nails. Some mention chipping or feeling the tips of their natural nails through the acrylic or gel. This indicates that the nail technicians may not be using quality products or applying them properly, leading to shorter-lasting manicures.

Several comments also mention issues with pricing. Customers complain about being overcharged, with one person specifically mentioning that regular nail polish was charged at the same price as acrylic nails. This suggests a lack of transparency and fair pricing practices at the salon. Additionally, customers mention that certain services were not provided as expected, such as a gel pedicure not being done, leading to dissatisfaction and confusion.

Lastly, there are concerns about communication and professionalism. Some comments mention misunderstandings between customers and the staff, with services not being fully explained or offered. This lack of clear communication led to dissatisfaction and inconvenience for the customers.

In conclusion, while Luxury Nails has some positive aspects, such as friendly staff and punctuality, there are several weaknesses that need to be addressed. These include issues with the quality of nail work, cleanliness standards, durability of the products used, fair pricing practices, and communication with customers. Improvements in these areas would greatly enhance the overall customer experience at Luxury Nails.

Best TL Reviews

They were super nice and on time. She did a good job shaping and putting on the acrylic powder. The nails are very chunky and have unclean lines. She put 3+ coats on because the first 2 were not even white and was super streaky. On top of being super thick she did not clean up the nail or around the cuticle. I had to ask her to reapply, to fix things multiple times, etc. When I saw how messy it was around my cuticle I asked her to clean it up and she just applied cuticle oil. My nails look absolutely horrible. They are chunky, uneven, too short, streaky, and just messy. I’ve been getting my nails done for over 10+ years and this is the worst they have ever been.

I have been going here for 2 or more years! Holly and her sister are great! Holly always does Ana amazing job! I recommend!

Lisa she did my nails very good job, I am very pleased with what she had done for me .

Got gel nails 2 days ago. Can feel my tips if my actual nails. Already chipping. Took my mom 2 hours to get a mani pedi. Yikes. She also cut my nails down to nothing. But does give a good massage. Even did my shoulders. Nice people but idk if it was worth the price

Went here yesterday 02/11/22. Worse pedicure I have ever paid $30 for ????‍♀️ smh. I gave them a second chance but never going back. I understand why they are always empty. I spent $95 the first time on nails and feet. Terrible I had to back and fight to get them fix. I go yesterday and I get a pedicure this is wat I get I don't even ask to fix I was so disappointed. They need to back to school and learn how to do a good job. Never going back

Came into the shop today and the owner wasnt there just a girl and some guy. I showed her wanted I wanted she said she couldnt do if said ok no problem as i was going to leave she said i do i do I was just being lazy . so I got my pedicure and the guy was using a file to remove gel polish kept scraping my foot several times until I had to pull my foot back . at that point I refused to continue with my service Ive been there a few time but I will say this will be my last. I will never return nor recommend to anyone . very disappointed wish nina would have been there with service like this its very disappointing

Horrible service . They over charged me. I did a simple pedicure No acrylic no gel I used the regular nail polish. They charged me $ 30. They don’t even dry my toes . While I was there I heard another lady said they over charged her as well. she said why you charged me $30 for the pedicure .they said you did acrylic on your 2 big toes. They told her she was going to pay $40 for her nail while she was about to pay they told her $45. I did not do acrylic they charged me the same amount as her. I will never go to that place.

We did not have an appointment but my sister and I were accepted as walk ins. They knew we wanted pedicures and fills for our nails. I asked for gel and did not get it. The lady doing mine did not ask me if I needed any other services before moving on to the next pedicure and I did not get the same service as my sister at all. My nails were clipped, painted and my legs got lotion while my sister got a full service pedicure. Additionally, my toes look awful. Half of the polish is missing on one of my nails and nails there is more polish on my toe than my nail. Then the gentleman doing my sisters tells us that they have an appointment at 6 and we need to come back tomorrow. I understand we were walk ins but if you couldn’t provide the services we asked we should’ve been told up front. Now I have been here for two hours and got a pedicure I could’ve done better myself.