Quick Facts About NAILS TECH
NAILS TECH place has received mixed reviews from customers. While some customers had positive experiences and praised the salon for its reasonable prices, friendly staff, and great service, there were also negative comments about long wait times, lack of professionalism, and poor quality of work.
Starting with the strengths, several customers mentioned that the salon had good prices. This suggests that NAILS TECH place offers competitive pricing compared to other nail salons in the area. Additionally, customers appreciated the friendly staff and the great job that the nail technicians did. The positive comments about the nail tech named Tinn in particular highlight the professionalism and skills of some of the staff at NAILS TECH place.
Another strength mentioned by a customer was the clean environment of the salon. This indicates that NAILS TECH place maintains a high level of cleanliness, which is important for customer satisfaction and overall experience.
Furthermore, the manager's effort to reach out and address a customer's complaint indicates a level of customer service and responsiveness. This shows that the salon values customer feedback and is willing to make amends when necessary. Additionally, the availability of a wide variety of colors and comfortable chairs were also appreciated by some customers.
Moving on to the weaknesses, one major complaint that occurred more than once was the long wait times and mismanagement of appointments. Multiple customers mentioned that they had to wait for extended periods of time, even when they had made appointments or arrived on time. This inconsistency in time management can be frustrating for customers and may impact their overall experience.
Another weakness mentioned by customers was the lack of professionalism displayed by some staff members. One customer mentioned that the staff were laughing and not paying attention to their instructions, while another felt shamed for their decision to visit the salon. These negative interactions can create a negative atmosphere for customers and impact their perception of the salon.
Additionally, there were complaints about the quality of work, with customers stating that their nails were not done properly or that the polish did not cover the entire nail. This suggests a lack of attention to detail and skill in executing nail services.
It is worth noting that one negative experience was followed by the manager reaching out to make amends. While this highlights the effort to rectify a customer's dissatisfaction, it also suggests that there may be recurring issues that require management intervention.
In conclusion, NAILS TECH place has both strengths and weaknesses based on customer feedback. The salon is praised for its reasonable prices, some friendly staff members, cleanliness, and responsiveness to customer complaints. However, there are concerns raised about long wait times, lack of professionalism, and inconsistent quality of work. Improvements in these areas could enhance the overall customer experience at NAILS TECH place.
Best TL Reviews
I absolutely love this place. this was my first time coming in. the price was pretty reasonable! I had a great conversation with my nail tech Tinn he was absolutely amazing!! and then enjoyed a pedicure would definitely recommend this salon. They have good prices and we're really sweet you don't find that often in Wichita!!
Awesome place been going here for about 5 months now and haven't been disappointed yet nail technicians are so kind and always do amazing jobs
Definitely don't recommend. Came in as a walk-in and they said they're busy. Asked if I wanted to make an appointment for later in the day and I agreed. Arrived about 5 minutes earlier the scheduled and asked to wait. I waited another 10 minutes and noticed walk-ins getting seated and served before me. After I had said something about that, they sat me down at a station where no one has acknowledged me. I left after waiting there for 40 minutes which would about the time it would have taken for what I wanted done. So don't waste your time at all here.
So the manager personally reached out to me the following day to make up for what happened. Overall a decent salon: clean, staff friendly, lots of color selection, comfortable chairs.
My nails look great ????they listen to me and do my nails how i want. They r very reasonable in price. I would recommend them
Always pleased with their services! Priced right & great service, what's not to love!
Very professional very friendly and do and always do an amazing job on my nails
I ALWAYS have problems at this location, but today was the last straw!!! I went in for a full set and a polish change on my toes. I scheduled an appt and was told it would cost $60 at absolute most. It took over 2 hours (in an empty salon, btw) and they were so sloppy!! The paint doesn't even color all my nails, you can see the nail on the sides!! It was $70!!! Do not go here!!
I asked if they had openings and they said they could get me right in. Yeah….not true. Backed up for an hour. Plus even though we audibly said full set nails they kept asking about eyebrow waxing and laughing with customers. If your cool with shaming and waiting this is the place for you. It was spur of the moment decision and we should have known better. We will make appointment for our regular place tomorrow.
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NAILS TECH Info
Amenities
Accessibility
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 10:00 AM - 07:00 PM |
|---|---|
| Tuesday | 10:00 AM - 07:00 PM |
| Wednesday | 10:00 AM - 07:00 PM |
| Thursday | 10:00 AM - 07:00 PM |
| Friday | 10:00 AM - 07:00 PM |
| Saturday | 10:00 AM - 07:00 PM |
| Sunday | Closed |
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Location
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