Quick Facts About Tina's Nail Spa
Tina's Nail Spa appears to have several strengths based on the comments. First, many customers praise the staff for their skills and friendly demeanor. Kim, in particular, is highlighted as an amazing manicurist who ensures that customers are comfortable and satisfied with their nails. The friendly and patient staff members are also commended for providing great service to customers, including children. This indicates that the salon has a welcoming and accommodating atmosphere.
In terms of cleanliness, multiple reviews mention that Tina’s Nail Spa is very clean and hygienic. This is an important factor for customers when selecting a nail salon, as it ensures a safe and sanitary environment for nail services. The positive remarks in this regard indicate that Tina's Nail Spa maintains high cleanliness standards.
Customers also appreciate that the salon is open to their ideas and suggestions. They feel comfortable expressing their preferences and the staff members are receptive and provide their services accordingly. This flexibility and willingness to cater to customer preferences contribute to a positive experience.
Another strength of Tina's Nail Spa is the skill and expertise of certain staff members. John Chung is mentioned specifically for providing an excellent service and making the customer's day off relaxing. This indicates that the salon has proficient and talented professionals who can deliver high-quality nail services.
However, there are also some weaknesses that can be identified from the comments. One recurring issue is the long wait time. Several customers mention having to wait for a considerable amount of time, and in some cases, having to come back after being asked to wait. This indicates that Tina's Nail Spa may struggle with managing their appointments and may need to improve their scheduling system to ensure a more efficient and timely experience for customers.
There are also some instances where customers have had negative experiences with certain staff members. One customer mentioned feeling rushed during their pedicure, and the technician did not seem to take their time properly. Another customer had a bad experience where their cuticle was cut and bled during the service, and the technician seemed careless. These incidents suggest that there may be inconsistency in the quality of service provided by different staff members. This can be seen as a weakness since customers expect a consistent level of professionalism and attention to detail regardless of who is performing the service.
In conclusion, Tina's Nail Spa has several strengths, including skilled and friendly staff members, a clean environment, and a willingness to accommodate customer preferences. However, the salon also faces weaknesses in terms of managing wait times and inconsistent quality of service provided by certain staff members. By addressing these weaknesses, Tina's Nail Spa can further enhance the overall customer experience and solidify its reputation in the Grand Forks area.
Best TL Reviews
I absolutely recommend Tina's for all of your manicure needs. Kim is the person I choose to go to every time I need a manicure. She is amazing. She always makes sure that I am comfortable and that my nails are perfect! Kim is kind, diligent, and makes the experience amazing every time! Thank you for making my nails look amazing (again), Kim! I will be back again soon.
Clean friendly staff who always do a wonderful job only place I go to in grand forks area. 10/10 recommend. So patient with my daughter when getting her nails done as well.
I got my nails done here for the first time with my friend who recommended them and a pedi and manicure. Tina and her talented employees did a wonderful job they made me feel comfortable and took my ideas without hesitation. They are so good at what they do and I've been back 3 times already and will be coming back again and recommend them. There very clean and very open to ideas and very polite and friendly. Thank you Tina's nail salon.
Went on a Thurs had to wait 40 mins but they were rude because I came 1hr 45 min before closing so I just left cause I didn’t want to keep anyone late. Went Sat and was told to come back in 2 hrs when I came back I waited another 40 mins and just left. Been a loyal customer for the last 6 or so years and this isn’t the first time it’s happened. I get they’re busy but seriously? Hate to say it but it’s the last time I go there as much as I liked all the staff there.
huge rave to John Chung! My nails have never looked so good! He kept good conversation and made sure I was happy before I left. Thanks for making my mom day off so relaxing.
I loved the pedicure. I bought the one that is $85. The lady who did it never told me her name. She did an excellent job.
The guy who did my nails rushed and wasn't paying attention. He cut my cuticle and it bled rather badly. He kept going as if I wasn't bleeding. Then he put some glue on to stop it. He apologized but continued to rush and didn't care at all.
If I go back, I will request the lady who did my pedicure. I wish I knew her name. There are many people working there who care and take their time. I just had a bad experience with my nails. It happens.
I usually really enjoy their services but this last pedicure..the guy seemed to rush right thru and when you're paying that price they should really take their time, he put 4 coates of nail polish and had me dry my toes for 10 min!! Normally they make me sit for at least 20 min. with less coates of nail polish to insure they are dried completely. But them being the "professional" i complied and I let them dry for 15 min. Not happy!
Pics from 20 min after leaving spa!
I had an absolutely amazing time with this place! I have been trying to find a place since I moved to Minnesota 6 years ago for my nails and this is the only place that I believe had gone above and beyond! 100/10
Place Pictures
Tina's Nail Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Planning
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Appointments recommended
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | Closed |
How to go there
Location
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