Quick Facts About Juji Nail Lounge
Juji Nail Lounge, based on the provided comments, has several strengths that contribute to its positive reputation. These strengths include outstanding service, a stylish and trendy decor, skilled nail technicians, a relaxed atmosphere, a clean and organized environment, and friendly staff and management. However, there are also a few weaknesses that should be addressed, such as language barriers, inconsistent services, and issues with communication and scheduling.
One of the standout strengths of Juji Nail Lounge mentioned in the comments is the outstanding service provided. Customers express high levels of satisfaction and praise for the nail technicians' ability to bring their design ideas to life, as well as for the additional services such as eyebrow tinting and shoulder massages. This highlights the expertise and skill of the nail technicians, ensuring a positive experience for customers seeking both nail and beauty treatments.
The cool and trendy decor is another strength of Juji Nail Lounge. Customers appreciate the stylish ambiance, which adds to the overall experience of getting their nails done. The clean and well-lit environment, as mentioned by multiple commenters, also contributes to a pleasant and hygienic atmosphere.
Additionally, the friendly staff and management are repeatedly praised by customers. This positive customer service creates a welcoming and enjoyable experience for those who visit the salon. The cleanliness and sanitization practices, such as the use of clean tools and regular cleaning of chairs, contribute to a safe and hygienic environment as well.
However, there are a few areas of improvement that can be identified as weaknesses. One such weakness is the language barrier mentioned by one customer. Although the staff may engage in conversations in their native language, it can make customers uncomfortable and raise concerns about potential gossip or exclusion. To address this, management could encourage staff members to primarily communicate in a commonly understood language when interacting with customers.
Another weakness highlighted by a customer is the inconsistency in services. In one instance, a customer paid extra for a foot massage during a pedicure but felt that no additional steps were taken. To maintain customer satisfaction, it is crucial for the salon to ensure that advertised services are consistently delivered to avoid any discrepancies between expectations and experiences.
Furthermore, a customer mentioned an issue with communication and scheduling. The salon's operating hours not aligning with the online listings and the changes in opening days and times can cause confusion and inconvenience for customers. Improvements in communication with customers, such as updating online platforms in a timely manner, can help to address this issue and prevent any potential disappointment or inconvenience.
Despite these weaknesses, the overall strength of Juji Nail Lounge shines through in the majority of the comments. The exceptional service, trendy decor, cleanliness, and friendly staff contribute to a positive and satisfying experience for most customers. By addressing the weaknesses identified, such as the language barriers, inconsistency in services, and communication and scheduling issues, the salon can further enhance its strengths and continue to thrive in the industry.
Best TL Reviews
The service was outstanding!! The decor itself is so dope!!! I love my nails and eyebrow tinting as well. I showed my nail tech a design off Pinterest and she nailed it!! This is definitely my new spot!
Most always have a good experience. Staff are very nice. I just wish they wouldn’t t carry on conversations in their language. You never know if they’re talking about you! Which I asked last time! The last pedicure I got I will say I paid extra for the foot massage. Was no difference between regular pedicure. I saw nothing additional being done. Other than that kujo is the best most relaxed place to go!
It was absolutely relaxing! I went in to get a fill in and walked out getting my fill in, eyebrows waxed, and a shoulder massage. Great people, clean environment, organized system. Connie is who did my nails she is new.
Took my grandmother an aunt to get mani/pedis and we had a great time!
Jacob was my main mail tech, and he did an amazing job on my French tip SNS powder manicure.
The salon is very clean and welcoming!
I am so satisfied every time I visit here! They have yet to let me down!
I went here for the first time today. Why did I wait so long? I loved it. Very clean, well lit, and a comfortable atmosphere. I needed a new set of nails put on. Cassidy was my nail technician and I am VERY pleased. She listened to what I wanted and did what I asked. This shop is laid out differently from other nail salons. You have plenty of room. Wheelchair accessible and plenty of parking.
Nice and clean - friendly staff and management. Only downside was that the gel color I wanted had been thinned out by someone, causing it to settle at my cuticles, so we had to redo half of my toes.
I came for the first time today. I had a pedicure and a full set of solar nails. Everything was great! The facility was very clean, and I saw them sanitizing chairs and tools between clients. The nail tech misunderstood what I wanted for my nails, and immediately fixed it. All of the techs were very friendly. I did take off one star bc their hours of operation do not match what is listed online, and the days and times open have changed a few times. Despite that, I will definitely be back.
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Juji Nail Lounge Info
Amenities
Health & safety
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Mask required
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Staff wear masks
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Staff get temperature checks
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Staff required to disinfect surfaces between visits
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | Closed |
|---|---|
| Tuesday | 09:30 AM - 06:30 PM |
| Wednesday | 09:30 AM - 06:30 PM |
| Thursday | 09:30 AM - 06:30 PM |
| Friday | 09:30 AM - 06:30 PM |
| Saturday | 09:30 AM - 06:30 PM |
| Sunday | 02:00 AM - 05:00 PM |
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Location
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