Quick Facts About Joy Nail & Spa
Joy Nail & Spa has a number of strengths that make it a popular choice among customers. One recurring theme in the comments is the friendly and welcoming staff. Both Jenny and Amy are mentioned as being friendly and providing good service, while Jessica is specifically praised for her wonderful attitude and nice nature. This positive and welcoming atmosphere is further reinforced by comments stating that everyone at the spa makes customers feel special and provides a relaxing environment. The spa also offers massages, which many customers appreciate and enjoy.
The quality of the service provided at Joy Nail & Spa is another strength. Customers consistently mention the excellent pedicures they receive, with one person even describing it as the best pedicure of their life. Columbia is mentioned specifically as providing incredible massages and paying great attention to detail. This suggests that the staff at Joy Nail & Spa are highly skilled and capable of delivering a high-quality service.
Another strength of the spa is its longstanding reputation. Some customers mention that they have been going to Joy Nail & Spa for years, indicating that it has been able to maintain a loyal customer base. This longevity suggests that the spa has been successful in providing a consistent and satisfactory experience to its customers.
However, despite these strengths, there are also some weaknesses that have been brought up in the comments. One customer expressed disappointment with the service they received, mentioning that the technician was unfriendly and the pedicure did not meet their expectations. Another customer complained about their appointment being scheduled on the wrong day, as well as the high price they paid for a subpar pedicure. This suggests a lack of consistency in the quality of service provided at the spa.
Another weakness mentioned is the durability of the gel manicures. Multiple customers have experienced their gel manicures peeling off after just one week, which indicates a lack of quality in the products or techniques used. This could be a major drawback for customers who are specifically seeking long-lasting gel manicures.
The limited selection of gel colors is another weakness mentioned in the comments. While it may not be a dealbreaker for some customers, it can be seen as a drawback, especially for those who prefer a wider range of options. Additionally, the choice of TV shows playing in the spa, such as NASCAR and golf, may not appeal to all customers and could be seen as an odd choice.
Finally, some commenters note that the staff at Joy Nail & Spa have not been as welcoming recently. This suggests that there may have been a decline in customer service, which could potentially drive away loyal customers.
In conclusion, Joy Nail & Spa has a number of strengths, such as a friendly and welcoming atmosphere, skilled and attentive staff, and a longstanding reputation. However, it also has several weaknesses, including inconsistent service quality, durability issues with gel manicures, limited gel color options, and potential declines in customer service. These strengths and weaknesses should be taken into consideration when evaluating the overall experience at Joy Nail & Spa.
Best TL Reviews
My daughter and I have been going to Joy Nails for several years now. Jenny does the best job and Amy is always very friendly. Love the massages too!
I had the best pedicure of my life. Great, long
foot massage. Jessica was wonderful and so
nice. I would highly recommend!
Everyone is kind, makes you feel special, and such a relaxing environment. My boyfriend started to go with me and it’s now our favorite date outing.
Very disappointed, this is the bottom of my feet right after pedicure with Jenny. They use to be great, not sure what has happened. Not only was the service below par , but technician was not friendly at all. Left a review already while I was there but wanted to add pictures when I got home.
They scheduled us the wrong day after waiting for a week for the appointment. Paid way to much for a pedicure. She basically took little skin of heals. Massaged legs and feet cleaned toe nails and painted toe nails. Not given a real spa pedicure getting all dead skin off heals toes or any toe nail in growns. Will not go back. Blind and incompetent.
I’ve frequented joy nails for my pedicures for years now. I’ve been seeing Columbia pretty regularly! Her massages are incredible and attention to detail is amazing. Highly recommend.
Have been going for years but lately staff have not been very welcoming and gel polish chips after one week.
Everyone is so nice and they give the best shoulder massages with your manicures. The issue is, for some reason, every time I go here my gel mani peels off after a week. They don’t have a big selection of gel colors and have the strangest shows on tv (NASCAR/golf). I can handle the lack of gel colors and strange tv shows but the gel manicures never lasting more than a week makes it tough to go back.
Joy Nail & Spa Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 06:00 PM |
| Sunday | 10:00 AM - 06:00 PM |
How to go there
Location
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