Quick Facts About Jenny's Nails
Jenny's Nails place, based on the comments provided, has a mix of strengths and weaknesses. Let's analyze them in detail below.
Strengths:
1. Skilled Technicians: Tom and Rose are praised by multiple customers for their excellent work. Tom is especially known for his great manicures, listening to customer preferences, and delivering satisfying results. Rose is loved for her pedicures and friendly conversation skills. Their skills and expertise contribute to the positive reputation of Jenny's Nails place.
2. Friendly Staff: Most customers appreciate the friendly and welcoming atmosphere at Jenny's Nails. The fact that the staff remember customers by name adds a personal touch, showing that they value their customers and aim to provide a personalized experience.
3. Attention to Detail: One customer commends Tom for his attention to detail during the manicure, which suggests that the technicians at Jenny's Nails take pride in their work and strive for perfection.
4. Relaxing Environment: A customer mentions that Jenny's Nails provides a relaxing environment, contributing to a pleasant and enjoyable experience.
5. Good Prices: A customer states that Jenny's Nails offers great prices, making their services affordable and attractive to customers.
Weaknesses:
1. Inconsistent Service: One negative review mentions inconsistency in service quality. The customer states that they received excellent customer service from Rose but had negative experiences with the rest of the staff. This inconsistency can lead to trust issues among customers and may deter them from returning.
2. Unprofessional Behavior: Another customer complains about unprofessional and inappropriate behavior from a nail technician. The technician's biased commentary and causing the customer's daughter to bleed during the service reflects a lack of professionalism and training within the salon.
3. Lack of Quality Training: The same customer mentions that the owner needs to provide customer service and quality training to the nail technicians. This suggests that there may be a lack of consistent training and supervision, resulting in subpar services.
4. Negative Experience: One customer had a negative experience during their visit, wherein the nail technician failed to meet their expectations and deliver the desired results. The customer felt that the service was below par and did not reflect the picture they showed as reference. This implies that there may be issues with the skill level and training of some nail technicians.
In conclusion, while Jenny's Nails place has strengths like skilled technicians, a friendly staff, attention to detail, a relaxing environment, and good prices, it also faces weaknesses such as inconsistent service, unprofessional behavior, lack of quality training, and negative customer experiences.
Best TL Reviews
Tom and Rose are the BEST!
I started coming here because it was the closest but I've since moved and now travel to come see Tom and Rose.
Tom does the best manicures, hands down. I like my nails on the thinner side and some places make them look so chunky. He genuinely listens to what you want and does it. Love him.
My daughter loves to see Rose for her pedicures. She's kind and funny and great to have a conversation with.
Most everyone here is super friendly. They remember you by name when you come in which says a lot as well.
Jenny's nails will continue to be my go-to spot!
Go elsewhere , don't give them your time and energy. They don't know what they're doing and they are not consistent. They only person I would recommend is rose she is the only one in there that has great customer service. The rest of the staff can SMD! I came in to ask about a set I got for my birthday that I obviously was willing to pay but instead they decided to talk about me in english and i know they speak their 1st language. So they wanted me hear what they were saying about me. That alone hurt my feelings because I have been giving them business for years, me and my whole family. I cannot believe I left in tears. I'm never going back!
Been to a few nail salons in the area and have not found one as great as Jenny's nail salon the nail work is incredible they are detailed with their acrylic work it's a very relaxing in environment as well 100% if you are looking for gorgeous ????
The nail technician that took care of my daughters nails today was unprofessional and inappropriate in her biased commentary.
Additionally, the nail technician cut three of my daughters cuticle nail beds to the quick causing her to bleed during her visit. Not quality work at all.
The owner needs to provide customer service and quality training to the nail technicians at this location.
We will not be visiting this nail salon again.
This was my first visit. Tom did a great job. Attention to detail was on point. I’ll be back.
So happy I finally found a place that really does a good job. Great prices too. Nail Salons have really gone bad in the past decade or so. I was going to give up getting my nails done until I ran into Han. She literally savaged my bad nail Job from another Salon. It’s been over a month and my tips are still on and my polish still looks good.
So I live very close to this nail shop and I went in to get a full set of acrylic nails around 2014, they were the worst I’ve had. So fast forward 2020 I thought let me give them one more try since it has been a while & maybe they have new nail techs or will do a better job being that soo much time has past since my fast visit and NOOO this time was the absolute worst I had to keep asking her to fix and redo things. My nails looked nothing like the picture I showed her. I feel like every time I went I got someone in training. NEVER AGAIN…..
SUPER Nice people. They did a great job one these toes. They are talking great precautions to keep their patrons safe.
Jenny's Nails Info
Amenities
Accessibility
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Wheelchair accessible entrance
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Wheelchair accessible parking lot
Today
Opening Hours
| Monday | 09:30 AM - 07:00 PM |
|---|---|
| Tuesday | 09:30 AM - 07:00 PM |
| Wednesday | 09:30 AM - 07:00 PM |
| Thursday | 09:30 AM - 07:00 PM |
| Friday | 09:30 AM - 07:00 PM |
| Saturday | 09:30 AM - 07:00 PM |
| Sunday | 11:00 AM - 05:00 PM |
How to go there
Location
Places
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