Quick Facts About Top Class Barbers 5
Strengths:
1. Consistent quality: The first comment indicates that the customer has never had a bad haircut at Top Class Barbers. This suggests that the barbershop consistently delivers high-quality haircuts, which is a strength.
2. Friendly staff: Several comments mention the friendliness of the staff. This is an important strength as it contributes to a positive customer experience, making customers feel welcome and valued.
3. Skillful lining: One customer expresses satisfaction with the lining work done by their barber. This indicates that the barbers possess good technical skills and attention to detail, further enhancing the quality of the haircuts.
4. Well-executed services: A customer praises the barbershop for a good value and well-executed full beard hot wet shave. This suggests that Top Class Barbers offers a range of services and executes them skillfully, potentially attracting customers who are looking for more than just a regular haircut.
5. Positive reviews: Two comments explicitly state that the barbershop is great and provides great haircuts. These positive reviews indicate that there is a customer base that highly values Top Class Barbers and is satisfied with the services provided.
Weaknesses:
1. Inattentive to customer preferences: One customer mentions that their barber did not listen to how they wanted their haircut, resulting in a disappointing experience. This indicates a weakness in the customer service aspect of the barbershop and a possible lack of communication between the barbers and customers.
2. High prices: A customer mentions that their haircut was the most expensive they had ever had, costing £18 for a clean up. This could be seen as a weakness as it might deter price-sensitive customers from choosing Top Class Barbers, especially if other nearby barbershops offer similar quality haircuts at lower prices.
3. Inconsistent pricing: Another comment suggests that the customer found the price of their haircut to be unusually high compared to their previous experiences. Inconsistency in pricing can be confusing for customers and may affect their perception of the value for money offered by the barbershop.
4. Lack of attention to detail: One customer states that the barber messed up the top part of their hair when asked for a fade. This indicates a lack of attention to detail or inadequate skill in executing specific hairstyles, which can be a weakness for those customers seeking more complex or specialized haircuts.
5. Poor service: One customer expresses dissatisfaction with the service provided, specifically mentioning that the barber rushed through the haircut and did not offer any styling advice. This indicates a weakness in the customer service aspect and a lack of attention or care given to the customers.
In conclusion, Top Class Barbers has several strengths, including consistent quality, friendly staff, skillful lining, well-executed services, and positive reviews. However, the barbershop also has weaknesses that need to be addressed, such as inattentiveness to customer preferences, high and inconsistent pricing, lack of attention to detail, and poor service. By focusing on improving these weaknesses, Top Class Barbers can further enhance their reputation and attract a wider customer base.
Best TL Reviews
This is the barber I use all the time. Never had a bad haircut there and the staff are very friendly.
Lined me up nicely. Very happy with the cut. My barber was friendly and nice. No idea why the one around the corner was busier.
Probably one of the worst haircuts I’ve had in my life and the most expensive, barber didn’t listen to how I wanted it and it was 18 pound for a clean up
Told the barber to do a fading but he messed up the top bit of my hair
I popped in for a hair cut and a full beard hot wet shave. It was good value and well executed very happy with the young lady who took care of me.
Great wee barbers shop. Great haircuts and friendly staff.
Awful service! Barber couldn’t get me out the door quick enough. He couldn’t even be bothered holding the mirror up to show me the back of my head when he had finished! No offer to style or anything! Absolute rip off at £20 for a cut that took less than 10 minutes. Won’t ever go back!
Haircut was fine, but I have never been charged £18 for a haircut. That's probably why the shop was empty.
Top Class Barbers 5 Info
Amenities
Accessibility
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Wheelchair-accessible entrance
Health and safety
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Staff wear masks
Today
Opening Hours
| Monday | 08:30 AM - 06:00 PM |
|---|---|
| Thursday | 08:30 AM - 06:00 PM |
| Friday | 08:30 AM - 06:00 PM |
| Sunday | 10:00 AM - 04:00 PM |
| Wednesday | 08:30 AM - 06:00 PM |
| Tuesday | 08:30 AM - 06:00 PM |
| Saturday | 08:30 AM - 06:00 PM |
How to go there
Location
Places